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InterContinental Mark Hopkins by IHG

4.0 star property

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Photo gallery for InterContinental Mark Hopkins by IHG

Front of property
Lobby
Point of interest
Room, 1 Bedroom, City View | Terrace/patio
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Parking available

Explore the area

Map
999 California Street, San Francisco, CA, 94108
  • Grace Cathedral
    ‪3 min walk‬
  • SF Masonic Auditorium
    ‪3 min walk‬
  • Union Square
    ‪6 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪19 min drive‬

Room options

View all photos for Room (Penthouse)

Room (Penthouse) | Minibar, in-room safe, desk, laptop workspace

Room (Penthouse)

  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms | Minibar, in-room safe, desk, laptop workspace

Room, 2 Bedrooms

  • 70 sq m
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 Bedroom, Roll-in Shower (Mobility)

Room, 1 Bedroom, Roll-in Shower (Mobility) | Minibar, in-room safe, desk, laptop workspace

Room, 1 Bedroom, Roll-in Shower (Mobility)

  • 74 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom (Dining Area, Sunroom Access)

Room, 1 Bedroom (Dining Area, Sunroom Access) | Minibar, in-room safe, desk, laptop workspace

Room, 1 Bedroom (Dining Area, Sunroom Access)

  • 79 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Cosy)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Cosy)

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom (Dining Area)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Bedroom (Dining Area)

  • 73 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, City View

Room, 1 Bedroom, City View | Minibar, in-room safe, desk, laptop workspace

Room, 1 Bedroom, City View

  • 139 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Mark Hopkins)

Room (Mark Hopkins) | Minibar, in-room safe, desk, laptop workspace

Room (Mark Hopkins)

  • 50 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom (Sun Room Access)

Room, 1 Bedroom (Sun Room Access) | Minibar, in-room safe, desk, laptop workspace

Room, 1 Bedroom (Sun Room Access)

  • 34 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Minibar, in-room safe, desk, laptop workspace

Classic Room

  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Club Room, 1 Bedroom, Club lounge access

Club Room, 1 Bedroom, Club lounge access | Minibar, in-room safe, desk, laptop workspace

Club Room, 1 Bedroom, Club lounge access

  • 121 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Golden Gate Bridge View)

Classic Room, 1 King Bed (Golden Gate Bridge View) | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed (Golden Gate Bridge View)

  • 34 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Upgraded)

Minibar, in-room safe, desk, laptop workspace

Classic Room (Upgraded)

  • 34 sq m
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Classic Room, 2 Double Beds, City View

Classic Room, 2 Double Beds, City View | Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, City View

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Nob Hill Neighborhood Views)

Classic Room, 1 King Bed (Nob Hill Neighborhood Views) | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed (Nob Hill Neighborhood Views)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, City View

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | Minibar, in-room safe, desk, laptop workspace

Presidential Room

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Classic Room, 1 King Bed, Roll-in Shower (Mobility) | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1191)
The price is CHF 556
for 1 room
includes taxes & fees
17 Mar - 18 Mar
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About this property

InterContinental Mark Hopkins by IHG

Luxury hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business centre and concierge services are on-site. Change of towels is available on request
InterContinental Mark Hopkins by IHG offers 382 air-conditioned accommodations with iPod docking stations and minibars. 44-inch flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
InterContinental Mark Hopkins by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Union Square. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 3-minute walk from Grace Cathedral and a 2-minute drive from Lombard Street
  • Cats and dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 17 meeting rooms.

Public spaces have free WiFi and wired Internet. A fitness centre, a terrace, and multilingual staff are also featured at the luxury InterContinental Mark Hopkins by IHG. Parking is available for a fee.

This 4-star San Francisco hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Nob Hill Club – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Top of The Mark SkyLounge – On-site cocktail bar. Open selected days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 87.78 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 50 for adults and USD 10 to 40 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Nob Hill Club
  • Top of The Mark SkyLounge

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 17 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (97 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 100.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 50 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 37.63 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults and USD 10 to 40 for children
  • Valet parking fee: USD 87.78 per night (in/out privileges)
  • Early check-in fee: USD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

InterContinental Mark Hopkins by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 1008 reviews
Rating 8 - Good. 201 out of 1008 reviews
Rating 6 - Okay. 79 out of 1008 reviews
Rating 4 - Poor. 34 out of 1008 reviews
Rating 2 - Terrible. 15 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jon-Anne

Stayed 5 nights in Nov 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities
The service is fantastic. The location is great and safe. Rooms needs updating.
Stayed 1 night in Nov 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Mingyue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good experience
Stayed 2 nights in Nov 2024

10/10 Excellent

lexie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here often. Love it
Stayed 2 nights in Nov 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always amazing hotel . Top of the Mark a disaster
Love this hotel , everything you could want in luxury . Fabulous staff, room small but comfortable. Unfortunately the iconic Top of the Mark, the # 2 hotel bag in the USA is a big & final NO . My last trip here , its standards had fallen , now crashed . 40 min wait to get in , sat for 15 mins to have our orders taken , 15 mins later we left . No cocktails , no enjoyment, never again
Stayed 1 night in Nov 2024

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay there before like every thing about the Mark Hopkins hotel from the location to the history of it
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunrise November 29, 2024
Early morning sunrise Friday after Thanksgiving
Stayed 1 night in Nov 2024

10/10 Excellent

Peter, Saratoga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Stayed 1 night in Oct 2024

8/10 Good

Ranjit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel, excellent location great staff. Rooms are very comfortable.
Stayed 1 night in Nov 2024

2/10 Terrible

William

Stayed 1 night in Nov 2024

8/10 Good

Allan, Sheman Oaks

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Niles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Betina

Liked: Cleanliness, staff & service, property conditions & facilities
First time here and I loved it! Beautiful classical hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Sherri

Fantastic location to sightseeing tours. Safe area. And great views
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Troy Jeffery, Puyallup W

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Upon our arrival at the hotel, we were welcomed by the friendly housekeeping staff. Noticing the absence of a front desk attendant, she made the decision to call for assistance with our check-in. The receptionist took a while to appear and when he finally did, he seemed unenthusiastic about helping. He handed us our room key and directed us without discussing breakfast or their hours of operation. He didn't mention parking. But fortunately, we found the elevators conveniently located behind the front desk without his assistance. the following day, the front desk staff redeemed our check in encounter. The remainder of our visit proceeded smoothly. The bellman provided valuable assistance with giving directions and recommended where to board the cable car. Our hotel of choice when we come back to San Francisco will be this one.
Stayed 3 nights in Nov 2024

6/10 Okay

Sree

Travelled with partner
Disliked: Property conditions & facilities
The room allotted to us was good but not in a great condition. Paint was chipping off from the closet and bathroom doors. The carpet didn’t look clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

brian

Stayed 4 nights in Oct 2024

8/10 Good

Beulah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to everything you need,
Stayed 1 night in Nov 2024