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Chapter San Francisco

2.0 star property

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Photo gallery for Chapter San Francisco

Exterior
Lounge
Economy Shared Dormitory | Blackout curtains, free WiFi
Interior detail
4-Bed Deluxe Cabin Mixed Room | Blackout curtains, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
1533 Franklin Street, San Francisco, CA, 94109
  • The Regency Ballroom
    ‪4 min walk‬
  • SF Masonic Auditorium
    ‪13 min walk‬
  • San Francisco City Hall
    ‪15 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪23 min drive‬

Room options

View all photos for Single Bunk in 6-Bed Dorm Lower (Mixed Room)

Single Bunk in 6-Bed Dorm Lower (Mixed Room) | Blackout curtains, free WiFi

Single Bunk in 6-Bed Dorm Lower (Mixed Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm Lower (Male Room)

Single Bunk in 6-Bed Dorm Lower (Male Room) | Blackout curtains, free WiFi

Single Bunk in 6-Bed Dorm Lower (Male Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Economy Shared Dormitory

Economy Shared Dormitory | Blackout curtains, free WiFi

Economy Shared Dormitory

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm Upper (Mixed Room)

Blackout curtains, free WiFi

Single Bunk in 6-Bed Dorm Upper (Mixed Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm Lower (Female Room)

Single Bunk in 4-Bed Dorm Lower (Female Room) | Blackout curtains, free WiFi

Single Bunk in 4-Bed Dorm Lower (Female Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Single Bunk in 6-Bed Dorm Upper (Male Room)

Blackout curtains, free WiFi

Single Bunk in 6-Bed Dorm Upper (Male Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Economy Shared Dormitory

Economy Shared Dormitory | Blackout curtains, free WiFi

Economy Shared Dormitory

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm Upper (Mixed Room)

Blackout curtains, free WiFi

Single Bunk in 4-Bed Dorm Upper (Mixed Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for 3-Bed Deluxe Cabin Mixed Room

3-Bed Deluxe Cabin Mixed Room | Blackout curtains, free WiFi

3-Bed Deluxe Cabin Mixed Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Single Bunk in 2-Bed Dorm Lower (Mixed Room)

Single Bunk in 2-Bed Dorm Lower (Mixed Room) | Blackout curtains, free WiFi

Single Bunk in 2-Bed Dorm Lower (Mixed Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm Lower (Mixed Room)

Single Bunk in 4-Bed Dorm Lower (Mixed Room) | Blackout curtains, free WiFi

Single Bunk in 4-Bed Dorm Lower (Mixed Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Single Bunk in 4-Bed Dorm Upper (Female Room)

Single Bunk in 4-Bed Dorm Upper (Female Room) | Blackout curtains, free WiFi

Single Bunk in 4-Bed Dorm Upper (Female Room)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Premium Cabin Mixed Room - Sleeps 2

Premium Cabin Mixed Room - Sleeps 2 | Blackout curtains, free WiFi

Premium Cabin Mixed Room - Sleeps 2

  • Sleeps 2
  • 1 Double Bed

View all photos for STANDARD FULL BED ADA - Sleeps 2

STANDARD FULL BED ADA - Sleeps 2 | Blackout curtains, free WiFi

STANDARD FULL BED ADA - Sleeps 2

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Shared Dormitory

Economy Shared Dormitory | Blackout curtains, free WiFi

Economy Shared Dormitory

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for 4-Bed Deluxe Cabin Mixed Room

4-Bed Deluxe Cabin Mixed Room | Blackout curtains, free WiFi

4-Bed Deluxe Cabin Mixed Room

  • Sleeps 1
  • 1 Single Bed

Similar properties

Front of property

Winsor Hotel

  • Free WiFi
  • Laundry
  • 24/7 front desk
  • Grocery/convenience store
3.1 out of 5, (594)
The price is CHF 46
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Winsor Hotel

About this property

Chapter San Francisco

Victorian San Francisco hostel in Western Addition with a coffee shop/cafe
This smoke-free hostel features a coffee shop/cafe, coffee/tea in a common area and a microwave in a common area. WiFi in public areas is free. Other amenities include a fridge in a common area, concierge services and laundry facilities. Bathrooms are shared and change of towels is available on request.
Chapter San Francisco offers 40 shared accommodations with air conditioning, all-in-one washer/dryers and shared/communal kitchens. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Guests have access to shared bathrooms. Bathrooms include a shower and hairdryers.

This San Francisco hostel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 500+ Mbps (good for 6+ people or 10+ devices). 42-inch LED televisions come with digital channels. Housekeeping is offered on a daily basis and change of towels can be requested.

Our customers tell us that they can't get enough of the helpful staff at Chapter San Francisco. During your stay, you're just a quick walk from Van Ness Avenue. Enjoy features like free WiFi in public areas, plus a coffee shop/cafe and concierge services.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • Enjoy a bite to eat at the café
  • Amenities include locker space, laundry facilities and multilingual staff
  • Just a 3-minute drive from Lombard Street and a few minutes from Moscone Convention Center
There's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. Chapter San Francisco also features multilingual staff, coffee/tea in common area, and concierge services. A complete renovation of Chapter San Francisco was completed in January 2023.

This Victorian San Francisco hostel is smoke free.

Pistachio Cafe – This café serves breakfast, brunch and lunch.

Languages

Afrikaans, English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available from 6:00 AM to midnight; USD 40 per day; reservations required
  • Street parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Pistachio Cafe

Family friendly

  • All-in-one washer/dryer
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • 3 detached shared bathrooms
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 42-inch LED TV with digital channels
  • Streaming services

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Shared kitchen access
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • All-in-one washer/dryer
  • Heating
  • Mobile key entry
  • Shared accommodation

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 40 per day (1100 ft away; open 6:00 AM to midnight)
  • Late check-out fee: USD 20 (subject to availability)
  • Laundry fee: USD 10
  • Towels fee: USD 2 (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 48 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number 812979298

Property is also known as

Chapter Francisco Francisco
Chapter San Francisco San Francisco
Nap York San Francisco Sleep Station
Chapter San Francisco Hostel/Backpacker accommodation

Chapter San Francisco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 144 out of 182 reviews
Rating 8 - Good. 25 out of 182 reviews
Rating 6 - Okay. 3 out of 182 reviews
Rating 4 - Poor. 5 out of 182 reviews
Rating 2 - Terrible. 5 out of 182 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Duper
Easy semi private pod room within a room. Felt safe and inexpensive in a solid area.
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expected a bunkbed, found the future instead
I typed my code into the futuristic keypad and heard the bolt unlocked. I stepped inside the room prepared to sleep in a bunkbed, like most other hostels. Then I saw them. These glass pods. Like one of those "Zoom booths" you see nowadays. Except bigger. And with a perfectly made bed inside. After a long day walking miles exploring the city in the rain, what a sight for sore eyes. I walked in. Shut the door. And called my wife. It's amazing! I shouted! And I could shout, because of the sound proofing. Thank you Chapter. What a spot.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Chapter SF was the nicest hostel I’ve stayed at in the US, very clean and quiet.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I literally LOVE Chapter San Francisco! This is my go to spot when I am in the city! I have stayed in many 4 and 5 star accommodations on my lifetime! Though this is a hostel, the amenities, the convenience, the community, and staff are top notch! Don’t miss the opportunity to experience this wonderful space. Thank you!
Stayed 1 night in Nov 2024

10/10 Excellent

Nadeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Diganta

Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Very friendly staff. There could be some extra amenities like a larger blankets and some small details to improve, but the place is great. Cafeteria in the same building and a market across the street. Recommended
Stayed 2 nights in Oct 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff, great facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Camilla

Stayed 2 nights in Oct 2024

10/10 Excellent

Shuguang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will return when I visit San Francisco
Stayed 2 nights in Oct 2024

10/10 Excellent

Younghyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Highly recommend.
Stayed 14 nights in Oct 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded my expectations.
Stayed 2 nights in Oct 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and closed to public transportation
Stayed 1 night in Oct 2024

10/10 Excellent

camilla

Stayed 2 nights in Oct 2024

8/10 Good

Jorge, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hostel, my first and last experience with a hostel, way too many rules . Not like I'm a rule breaker but i want to shower any time i want ,not told quite hours are from 10pm to 9 am . Yet i have to check out 9am ,no way . Way to early for check out . It happened to be 93 degrees and no air conditioning in you're room . Another is no TV except in dining area . I'm too old to fel like I'm living with roommates. Again nice hostel but with experience I'm sticking to hotels . And yes I'm a experience traveling taking 25 trips a year.
Stayed 1 night in Oct 2024

8/10 Good

Mathewos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

camilla

Stayed 2 nights in Sep 2024

10/10 Excellent

Adrian Andre

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Experience
Excellent
Stayed 4 nights in Sep 2024

10/10 Excellent

Moshe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet neighborhood around the hostel. Had privacy even in the shared room.
Stayed 2 nights in Sep 2024

10/10 Excellent

camilla

Stayed 2 nights in Sep 2024