Omni San Francisco Hotel

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Omni San Francisco Hotel

Lobby
Exterior
Lobby sitting area
View from room
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Air conditioning
  • Pet-friendly
  • Free WiFi

Explore the area

Map
500 California St, San Francisco, CA, 94104
  • 555 California Street
    ‪2 min walk‬
  • Embarcadero Center
    ‪5 min walk‬
  • Palace Hotel
    ‪6 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪14 min drive‬

Room options

Signature Room, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (California)

10.0 out of 10
Exceptional
(2 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed

9.6 out of 10
Exceptional
(38 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 34.9 sq m
  • Sleeps 4
  • 2 Double Beds

Signature Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Accessible

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(173 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Signature Room, 1 King Bed, Accessible

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(93 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Omni San Francisco Hotel

Luxury San Francisco hotel in Downtown San Francisco with a 24-hour fitness centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, valet parking and a business centre.
Omni San Francisco Hotel offers 362 accommodations with MP3 docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and a hairdryer. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Omni San Francisco Hotel. During your stay, you're just a quick walk from 555 California Street. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy American cuisine while dining at Monte's Bar
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 14 minutes by foot from Moscone Convention Center and a 2-minute drive from Ferry Building
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 12002 square feet (1115 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the luxury Omni San Francisco Hotel. For a fee, parking is available.

This 4.5-star San Francisco hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Monte's Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Filipino, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 88.92 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 22 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Monte's Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Microwave on request
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (12,002 square foot of space)
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 175.04 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day
  • Destination fee: USD 40.02 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9 to 22 per person
  • Valet parking fee: USD 88.92 per night (in/out privileges)
  • Pet fee: USD 175.04 per pet, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 25 per stay
  • In-room microwave fee: USD 25 per stay
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Omni San Francisco
Hotel San Francisco Omni
Omni Hotel San Francisco
Omni San Francisco
Omni San Francisco Hotel
San Francisco Hotel Omni
San Francisco Omni
San Francisco Omni Hotel
Omni San Francisco Hotel Hotel
Omni San Francisco Hotel San Francisco
Omni San Francisco Hotel Hotel San Francisco

Omni San Francisco Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 934 out of 1113 reviews" "
Rating 8 - Good. 111 out of 1113 reviews" "
Rating 6 - Okay. 35 out of 1113 reviews" "
Rating 4 - Poor. 19 out of 1113 reviews" "
Rating 2 - Terrible. 14 out of 1113 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Huge disappointment
What a disappointment. We chose the Omni to spend our anniversary and nothing was done to make our time feel special. The front desk told us they “upgraded us” but we were given the exact room we paid for. There are zero amenities - no body lotion, nothing to make you feel at home - and we spent the same as a room at the Ritz. Should have stayed there but we stupidly believed the reviews. The waiter in Monte’s was incredibly rude and dismissive, and we expected so much more from a hotel of this price point. Don’t waste your money - go to a better hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Oct 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and a very warm & inviting lobby. Would stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Ioana Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and safe area
The hotel is in really great condition, well positioned and walking distance to everything. The area is very clean and homeless free which made me feel safe - highly recommend. Check in was easy. I initially had a one bed room booked but plans have changed and I asked for a two bed room which was easily accommodated. We asked for amenities (slippers) and that was delivered to our room in 5 minutes. The hotel has free coffee and water in the lobby as well in the room, which is so nice if you don't have breakfast or you're a coffee first thing in the morning person. The bar is also really nice and offers food. This is my go to hotel in San Francisco.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ernesto, Del Mar

Liked: Cleanliness, staff & service, property conditions & facilities
LOVED EVERYTHING!!! - the reception, the room, staff friendlyness.
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating; staff all the way around was excellent!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, clean, excellent service!
Not only was this hotel beautiful, but the staff was so friendly! Gerardo at the bar, the front desk gave us a mini fridge and microwave, the cleaners folded our clothes and put them away!! Bell hop was extremely friendly. We really enjoyed this hotel. The bed was beyond comfortable. Water pressure was so strong and the room was so clean…
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2024

8/10 Good

Hyun Ahe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great overnight stay. It was quiet and comfortable and the staff was excellent. We'd definitely stay here again
Stayed 1 night in Oct 2024

10/10 Excellent

Benjamin

Stayed 1 night in Oct 2024

10/10 Excellent

Amir

Travelled with family
Stayed 2 nights in Oct 2024

10/10 Excellent

Jimmie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Travelled with group
Staff was really friendly and efficient
Stayed 1 night in Oct 2024

10/10 Excellent

Koy

Stayed 1 night in Sep 2024

10/10 Excellent

Myra Mandia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.Excellent customer service!
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Edric

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay! 5 out of 5!
Stayed 2 nights in Oct 2024

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very helpful and polite.
Stayed 1 night in Oct 2024

10/10 Excellent

Oyunbold

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent centrally located clean hotel. They have great shower with good pressure. In fact you could probably pressure wash your sidewalk with their shower. I personally can't stand showers that trickle and drop so this is a huge bonus for me. They also actually have fantastic room service with quality food, at least for breakfast. They are pet friends too! I highly recommend this hotel to families. It's my family's main hotel when we are visiting SF now.
Stayed 1 night in Oct 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with the best staff — everyone was very friendly and accommodating. Room was quiet and clean. A short walk to more “happening” neighborhoods with dining and entertainment options. Would definitely stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Vicki, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and rooms were so clean
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge, Soledad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an exceptional stay at the Omni San Francisco Hotel. The team truly went above and beyond to ensure a memorable experience. The valet service was both professional and welcoming, and the doormen were exceptionally kind. The check-in process was seamless, and the staff was attentive, even providing a vase for our flowers. Dinner and drinks were intimate yet elegant, with every detail, including the delicious fortune cookies, contributing to a wonderful dining experience. This hotel has become my go-to choice for future stays in San Francisco. Thank you for making us feel so special.
Stayed 2 nights in Sep 2024