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Park Pointe Hotel

2.0 star property

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Photo gallery for Park Pointe Hotel

Relax by the fireplace in our spacious lobby, surrounded by comfortable seating and lush greenery.
Relax in our serene garden courtyard, surrounded by lush plants and flowers, with benches and a table for a peaceful retreat.
Experience the elegant lobby, featuring a polished tile floor, comfortable seating, and a stunning artwork.
Conference room with tables, chairs, and a large projection screen, ideal for meetings and presentations.
Two large beds with white bedding, a desk, and a TV are featured in this stylish room with a view.

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
245 S Airport Blvd, South San Francisco, CA, 94080
  • South San Francisco Convention Center
    ‪2 min walk‬
  • Cow Palace
    ‪7 min drive‬
  • Golden Gate Park
    ‪17 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe 2 Beds - Not Park n Fly

Desk, blackout curtains, iron/ironing board, bed sheets

Deluxe 2 Beds - Not Park n Fly

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Queen Room - Not Park n Fly

Deluxe Queen Room - Not Park n Fly | Desk, blackout curtains, iron/ironing board, bed sheets

Deluxe Queen Room - Not Park n Fly

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Relax in a stylish space with a large TV, comfortable seating, and a city view.

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  • Pool
  • Free airport shuttle
  • Free WiFi
  • Restaurant
2.9 out of 5, (2436)
The price is CHF 69
for 1 room
includes taxes & fees
25 Jul - 26 Jul
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About this property

Park Pointe Hotel

Hotel with free parking, in the vicinity of Cow Palace
Along with a 24-hour front desk, this hotel has barbecues and a picnic area. Free WiFi in public areas and free self parking are also provided. Additionally, a fireplace at reception, ATM/banking services and multilingual staff assistance are on-site. Housekeeping is available on request.
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. This accommodation is furnished with desks and desk chairs. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Park Pointe Hotel, you're just a quick walk from South San Francisco Convention Center. Free WiFi in public areas and free self-parking are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at King Sun, a buffet restaurant that serves international cuisine
  • Amenities include multilingual staff, a fireplace at reception and an ATM
  • 7 minutes by car from Cow Palace and 12 minutes from CuriOdyssey
As a guest of Park Pointe Hotel, you'll find barbecue grills, a vending machine, and multilingual staff. Public spaces have free WiFi. Park Pointe Hotel also features a picnic area, a fireplace in the lobby, and an ATM. Self parking is free.

Smoking is allowed in designated areas at this South San Francisco hotel.

King Sun – This buffet restaurant specialises in international cuisine. A children's menu is available.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Restaurants on site

  • King Sun

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hardwood flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Built in 1956
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Park Pointe Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Park Pointe Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 249 out of 1014 reviews
Rating 8 - Good. 145 out of 1014 reviews
Rating 6 - Okay. 147 out of 1014 reviews
Rating 4 - Poor. 150 out of 1014 reviews
Rating 2 - Terrible. 323 out of 1014 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jerson

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet floor was completely covered in stains. I have never witnessed anything so disgusting, I immediately asked for a refund due to negligence on their behalf. Didn’t receive one and the front desk doesn’t answer.
Stayed 1 night in Apr 2025

10/10 Excellent

Desiree

Stayed 1 night in Apr 2025

2/10 Terrible

Derek

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad movie

Its like staying in a bad movie
Stayed 1 night in Apr 2025

6/10 Okay

Remy

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Could use a wipe down but if you’re just looking for a clean bed to sleep in this will do the job
Stayed 3 nights in Apr 2025

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refund or Credit Back

i arrived at the lobby about 10:30pm to check in and no one was there and door was closed. There was a hand written paper that said they where going to be back by 11pm and no one showed up till 11:18pm. Once i got to the room the room was not clean, there was stains in the walls and the carpet was absolutely dirty. Since it was late i stayed and the next morning when i woke up to shower i turned the water to the hot position and it did not get hot at all. I was very disappointed on my stay at Park Pointe Hotel and would really appreciate if i could get a refund or even a credit.
Stayed 1 night in Apr 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 1 night in Apr 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Matthat

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel does not provide a comfortable stay. There was no hot water, my bad, and my towels were all dirty; there was no one on staff to even check out of the hotel
Stayed 2 nights in Mar 2025

2/10 Terrible

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water . Almost tepid water . No television . TV works . No channels available . Frequent nuisance events from unknown sources . Cigarettes , body order , etcetera . Maid pulled the shade down on my flowers I set in the window . I have looked forward to staying here and have never had these problems here before. The buffet has a new floor . This is the highest price I have ever paid here and the worst stay .
Stayed 2 nights in Mar 2025

2/10 Terrible

Ricardo

Stayed 1 night in Mar 2025

4/10 Poor

Jahiyla

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The cable went out at the place for the whole last week I was there so I had to sit in my hotel room bored to death. Wouldn’t reccomend! And most of the time the front desk was vacant so no one could help you.
Stayed 28 nights in Mar 2025

10/10 Excellent

Keyontyli

Stayed 1 night in Mar 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Angeline

Travelled with family
Disliked: Room comfort
The price was great, but the rooms were outdated.
Stayed 5 nights in Mar 2025

2/10 Terrible

Celia

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Not cleaned
Stayed 1 night in Mar 2025

6/10 Okay

David A.

Disliked: Amenities, property conditions & facilities
No ice machine, water ran room temperature, heater did not work at all, but was only there for 1 night so can’t be too harsh. These should be basic items that should be non negotiables
Stayed 1 night in Mar 2025

6/10 Okay

Rimma

Stayed 1 night in Mar 2025

6/10 Okay

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Paul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE

Do not stay here. Terrible. No hot water. No heat. Felt unsafe. Old and worn out. Nasty experience.
Stayed 2 nights in Mar 2025

2/10 Terrible

Christina

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Abandoned looking Hotel

The outside looks like abandoned hotel that would make a good place to make a scary movie. A broken down ice maker, and TV has no cable not regular channels to watch. It's nothing like how it looks are describes on Hotel.com pictures. The room was okay inside don't stay at this Hotel look somewhere else. I'm glad I got my money back and stayed at a better Hotel
Stayed 1 night in Mar 2025

4/10 Poor

Steven

Business traveller
Disliked: Property conditions & facilities
Convenient location. Cable went out for the last couple days. Ice machine not working
Stayed 3 nights in Mar 2025

4/10 Poor

Jesus

Stayed 7 nights in Mar 2025

8/10 Good

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Will

Disliked: Cleanliness, staff & service
Hotel , looking dirty . I need refunds
Stayed 1 night in Mar 2025