Park Pointe Hotel

2.0 star property

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Photo gallery for Park Pointe Hotel

Lobby
Lobby
Desk, blackout curtains, iron/ironing board, bed sheets
Meeting facility
Property grounds

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
245 S Airport Blvd, South San Francisco, CA, 94080
  • Place, South San Francisco Convention Center
    ‪2 min walk‬
  • Place, SFO Museum
    ‪2 min drive‬
  • Place, San Francisco Baking Institute
    ‪4 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

Deluxe Queen Room - Not Park n Fly

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe 2 Beds - Not Park n Fly

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Park Pointe Hotel

Hotel with free parking, in the vicinity of Cow Palace
Along with a 24-hour front desk, this hotel has barbecues and a picnic area. Free WiFi in public areas and free self parking are also provided. Additionally, a fireplace at reception, ATM/banking services and multilingual staff assistance are on-site. Housekeeping is available on request.
Park Pointe Hotel offers 217 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. This accommodation is furnished with desks and desk chairs. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Park Pointe Hotel, you're just a quick walk from South San Francisco Convention Center. Free WiFi in public areas and free self-parking are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at King Sun, a buffet restaurant that serves international cuisine
  • Amenities include multilingual staff, a fireplace at reception and an ATM
  • 7 minutes by car from Cow Palace and 12 minutes from CuriOdyssey
As a guest of Park Pointe Hotel, you'll find barbecue grills, a vending machine, and multilingual staff. Public spaces have free WiFi. Park Pointe Hotel also features a picnic area, a fireplace in the lobby, and an ATM. Self parking is free.

Smoking is allowed in designated areas at this South San Francisco hotel.

King Sun – This buffet restaurant specialises in international cuisine. A children's menu is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Restaurants on site

  • King Sun

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Hardwood flooring in room
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Built in 1956
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Park Pointe Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitiGarden
Park Pointe Hotel South San Francisco
CitiGarden Hotel South San Francisco
CitiGarden South San Francisco
Park Pointe South San Francisco
Park Pointe Hotel Hotel
Park Pointe Hotel South San Francisco
Park Pointe Hotel Hotel South San Francisco

Park Pointe Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 249 out of 1000 reviews
Rating 8 - Good. 132 out of 1000 reviews
Rating 6 - Okay. 149 out of 1000 reviews
Rating 4 - Poor. 157 out of 1000 reviews
Rating 2 - Terrible. 313 out of 1000 reviews

5.8/10

Cleanliness

6.2/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Okay

James

Travelled with partner
Disliked: Cleanliness, amenities
No shops. Property exterior very poorly maintained. It is a dump. Parking was rough. Staff was ok. Rooms are rough. There appears to not be well maintained physical conditions, overall. Excessive amount of deferred maintenance.
Stayed 9 nights in Sep 2025

10/10 Excellent

Omar

Stayed 5 nights in Sep 2025

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Dump

Very filthy
Stayed 1 night in Sep 2025

10/10 Excellent

joel

Stayed 1 night in Sep 2025

8/10 Good

Abhishek

Business traveller
Liked: Cleanliness
Good
Stayed 4 nights in Sep 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no hot water for 3 days and only luke warm after. Also not a fan of roaches. Not the ones on the floor or in the dresser drawer.
Stayed 5 nights in Sep 2025

8/10 Good

Lolita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

King

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot water was off first night but other than that the stay was ok for the price.
Stayed 3 nights in Sep 2025

2/10 Terrible

Joseph

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Cockroach’s in the room escorts in every other room
Stayed 3 nights in Sep 2025

10/10 Excellent

firoz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

4/10 Poor

heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel looks abandoned from tge
Stayed 1 night in Sep 2025

6/10 Okay

Steven

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Looks like it used to be a nice place. Grounds are unkept. No hot water on Saturday morning
Stayed 3 nights in Sep 2025

2/10 Terrible

Josue

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely not recommended

Room was filthy. Felt like bugs everywhere. Carpet moldy. They have no hot water for shower. Felt very uncomfortable. Most of the rooms have Asian prostitution. Definitely portrayed as a fancy hotel and it’s definitely run down. Wouldn’t recommend for families or anyone.
Stayed 1 night in Sep 2025

4/10 Poor

Esmeralda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pictures look much nicer online than the actual state of the hotel rooms is. The rooms had extremely dirty carpets, floors, and scratched up walls.
Stayed 1 night in Sep 2025

2/10 Terrible

Afeez

Disliked: Property conditions & facilities, room comfort
Stayed 8 nights in Sep 2025

4/10 Poor

Manuel

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is run down, dirty and unsafe Not even one bit like advertised. Should be banned from Expedia and all other Hotel search sites. Should be reported to the Health Department. Unacceptable. They should pay guests to stay there.
Stayed 1 night in Sep 2025

2/10 Terrible

JORGE

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dirty. Hair on toilet n sink..
Stayed 1 night in Sep 2025

2/10 Terrible

Hermes

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I stayed in was dirty. There were dead and alive bugs. The shower was filthy with hair, and the towels were stained.
Stayed 2 nights in Sep 2025

8/10 Good

Curtis

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Good Price as a budget stay, staff was accommodating as a business traveler.
Stayed 1 night in Sep 2025

4/10 Poor

Chase

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Chorel

Stayed 1 night in Sep 2025

4/10 Poor

Rael

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Horrible smell outside, maybe dangerous toxic fumes, in general the place is run down, in need for maintenance, a little dirty outside (the room was ok), unfriendly staff. At least the shower was good.
Stayed 1 night in Sep 2025

6/10 Okay

Trang

Stayed 3 nights in Sep 2025

2/10 Terrible

Deirdre

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025