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San Francisco Marriott Marquis

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for San Francisco Marriott Marquis

Cocktail bar
Exterior
Presidential Suite, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, laptop workspace
Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
780 Mission Street, San Francisco, CA, 94103
  • Union Square
    5 min walk
  • San Francisco Museum of Modern Art
    5 min walk
  • Palace Hotel
    7 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    11 min drive

Room options

View all photos for Junior Suite, 1 Bedroom

47-inch flat-screen TV with cable channels, TV, Netflix

Junior Suite, 1 Bedroom

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed

  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, City View

  • 67 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing Accessible)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

  • 27.9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, City View

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom, City View

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

47-inch flat-screen TV with cable channels, TV, Netflix

Junior Suite, 1 Bedroom

  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Suite, 1 Bedroom, City View

Luxury Suite, 1 Bedroom, City View | Premium bedding, in-room safe, desk, laptop workspace

Luxury Suite, 1 Bedroom, City View

  • 65 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, City View (Hearing Accessible)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 178 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, City View (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Hearing Accessible)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View, Corner

Room, 2 Queen Beds, City View, Corner | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, City View, Corner

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, City View

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View, Corner

Room, 1 King Bed, City View, Corner | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View, Corner

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Balcony

Presidential Suite, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Balcony

  • 158 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, City View

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom, Balcony, Bay View

Presidential Suite, 1 Bedroom, Balcony, Bay View | Living area | 47-inch flat-screen TV with cable channels, TV, Netflix

Presidential Suite, 1 Bedroom, Balcony, Bay View

  • 218 sq m
  • Bay view
  • Sleeps 5
  • 1 King Bed

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About this property

San Francisco Marriott Marquis

Hotel with 2 restaurants, a quick walk to San Francisco Museum of Modern Art
This smoke-free hotel features 2 restaurants, a 24-hour fitness centre and a bar/lounge. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
San Francisco Marriott Marquis offers 1500 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 47-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include baths or showers with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Fridges, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

San Francisco Marriott Marquis's great location gets high marks from our customers. During your stay, you're just a quick walk from Union Square. Enjoy features like 2 restaurants, a 24-hour gym and a bar.
  • Enjoy Californian cuisine while dining at B55 Craft House and Kitch
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • 5 minutes by foot from San Francisco Museum of Modern Art and a 2-minute drive from Oracle Park
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 65 meeting rooms, and limo/town car service.

Event space at this hotel measures 130000 square feet (12077 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and a garden are also featured at the business-friendly San Francisco Marriott Marquis. Parking is available for a fee.

This San Francisco hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
B55 Craft House and Kitch – This restaurant specialises in Californian cuisine and only serves breakfast.
The View Lounge – This cocktail bar specialises in local cuisine and only serves dinner. Open selected days.
Mission Street Pantry – On-site coffee shop. Open daily.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 91.20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 39 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • B55 Craft House and Kitch
  • Mission Street Pantry
  • The View Lounge

Family friendly

  • Free cot
  • Grocery/convenience store
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 65 meeting rooms
  • Business centre
  • Conference centre (130,000 square foot of space)

Outdoors

  • Garden
  • In a nature reserve
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 39 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35.25 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 39 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 91.20 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.
Parcel deliveries will be accepted at a surcharge only for guests in house or checking in on the day of receipt. Any deliveries received before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marquis Marriott San Francisco
Marquis San Francisco
Marquis San Francisco Marriott
San Francisco Marriott Marquis Union Square Hotel
Marriott Marquis San Francisco
Marriott San Francisco
Marriott San Francisco Marquis
San Francisco Marquis
San Francisco Marriott Marquis
San Francisco Marriott Marquis Hotel
San Francisco Marriott Marquis Hotel San Francisco
San Francisco Marriott Marquis Hotel
San Francisco Marriott Marquis Union Square
San Francisco Marriott Marquis San Francisco
San Francisco Marriott Marquis Hotel San Francisco

San Francisco Marriott Marquis Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1077 out of 1592 reviews" "
Rating 8 - Good. 265 out of 1592 reviews" "
Rating 6 - Okay. 103 out of 1592 reviews" "
Rating 4 - Poor. 83 out of 1592 reviews" "
Rating 2 - Terrible. 64 out of 1592 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Irice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location in SF. Easy walking distance to shops & restaurants. Room was spacious and enjoyed the rooftop bar
Stayed 3 nights in Aug 2024

6/10 Okay

Juan

Business traveller
Liked: Staff & service, room comfort
Much better in pictures than in real life…
No regular hours for a restaurant. No room service. The room looks more like a Holiday Inn than a Marriott Marquis… sadly, but true. I been at the Marriott Marquis in Miami. Way much better that the one in San Francisco
Stayed 5 nights in Aug 2024

4/10 Poor

Karla

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Front desk staff was rude, parking was a nightmare, ac didn't work that well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Zuleakhan

Stayed 3 nights in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Summer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
It was seriously amazing! Comfy, clean and the top floor lounge?? OMG!! Absolutely stunning!!
Stayed 1 night in Aug 2024

10/10 Excellent

Mariah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here and definitely enjoyed the roof bar ‘The view’
Stayed 3 nights in Aug 2024

10/10 Excellent

ELEANOR

Travelled with family
Stayed 4 nights in Aug 2024

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, it was just crowded during our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Aldo V.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Leanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and quiet section . Huge tournament happening and wouldn’t have ever known unless you were in the lobby . Loved our 30$ daily credit to the hotel amenities while charging to our room!
Stayed 2 nights in Aug 2024

10/10 Excellent

Del

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience easy check in and staff were friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous SF hotel!
Excellent property, great design and ambience. Loved every minute.
Stayed 2 nights in Aug 2024

6/10 Okay

Kristina

Travelled with partner
Liked: Cleanliness, amenities
The restaurant we booked it for was closed on Sunday
Stayed 1 night in Aug 2024

10/10 Excellent

MARLA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a convenient location for public transportation, museums and shopping. The View Lounge is a must see.
Stayed 4 nights in Aug 2024

4/10 Poor

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Destination fee = not going back.
$30 “Destination fee” kind of ruined the trip. I guess it’s standard now but it was my first time encountering it. A daily $30 charge that they call a “credit” to use at their crowded and overpriced restaurants. It renews every 24 hours, so instead of spending our time enjoying the city, every 24 hours we were trying to strategize how not to lose $30. I genuinely have no idea why a company would want to remind its customers of a really scammy fee every 24 hours, but Marriott apparently finds it a good idea. In related news, at 35 years old, I have my first opinion of a hotel chain: never doing a Marriott again.
Stayed 3 nights in Aug 2024

6/10 Okay

Patvakan

Travelled with family
Disliked: Property conditions & facilities
Loction is great, rooms are noisy, staff are not nice, they charged me again destination fee, but I already paid throw Expedia app, anyway San Francisco is amazing City .
Stayed 3 nights in Aug 2024

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVE that you have sound machines in the room! I had a very loud couple in the room next to me having a bit too much fun and very loudly in the middle of the night. 😉 I was thrilled that I could drown out the sounds with the sound machine instead of pounding on the wall like a crazy neighbor.
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful stagg
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert, Palm Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean property, fantastic location.
Stayed 1 night in Aug 2024

8/10 Good

Fergie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The building it self was great. Service was mediocre. The staff lacked in hospitality. Some of the staff were not helpful at all. No one told me what floor I was on at check in. I asked about valet, and someone answered me very short and rudely like I should know where it was. Another staff member nearby took the initiative to give me paper directions. My room was ok. It would've been better if my neighbor didnt play their music loudly all day. Please do better.
Stayed 1 night in Aug 2024