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Staypineapple, An Elegant Hotel, Union Square

4.0 star property
VIP Access

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Photo gallery for Staypineapple, An Elegant Hotel, Union Square

Lobby
Exterior detail
Premium bedding, pillow-top beds, in-room safe, desk
Front of property – evening/night
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Business services

Explore the area

Map
580 Geary St, San Francisco, CA, 94102
  • Union Square
    ‪5 min walk‬
  • Westin St Francis Hotel Glass Elevators
    ‪5 min walk‬
  • Warfield Theatre
    ‪7 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪18 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 Queen Bed (Persona)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Persona)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Starlet)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Starlet)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Persona)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed, Accessible (Persona)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Celebrity With Communication Features)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Celebrity With Communication Features)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Starlet)

Shower, designer toiletries, hair dryer, bathrobes

Room, 1 Queen Bed, Accessible (Starlet)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Starlet)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Starlet)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Celebrity)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Celebrity)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Drama)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed (Drama)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Staypineapple, An Elegant Hotel, Union Square

Hotel with a 24-hour front desk, a quick walk to Warfield Theatre
Coffee/tea in a common area, a business centre and free use of bicycles are available at this smoke-free hotel. Other amenities include concierge services, a 24-hour front desk and a front desk safe. Housekeeping is available on request.
Staypineapple, An Elegant Hotel, Union Square offers 93 accommodations with iPod docking stations and a safe. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, designer toiletries and hairdryers.

50-inch LED televisions come with cable channels and Netflix. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Staypineapple, An Elegant Hotel, Union Square's great location. During your stay, you're just a quick walk from Union Square. Enjoy features like a business centre and concierge services. This property offers pet-friendly amenities, such as food and water bowls.
  • Amenities include a front desk safe, a business centre and multilingual staff
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 10-minute walk of Warfield Theatre and Grace Cathedral
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
You'll find a business centre on site. Staypineapple, An Elegant Hotel, Union Square also features multilingual staff, coffee/tea in common area, and concierge services.

This San Francisco hotel is smoke free.

Languages

English, Filipino, Spanish

Property amenities

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 50 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 29.95 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.1 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 50 per night (69 ft away)
  • Pet fee: USD 29.95 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 17 years old and younger aren't allowed at this property.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western
Best Western California
Alise Piece Pineapple Hospitality Hotel San Francisco
Best Western San Francisco
Hotel California San Francisco
San Francisco Best Western
Hotel Grace Piece Pineapple Hospitality San Francisco
Hotel Grace Piece Pineapple Hospitality
Grace Piece Pineapple Hospitality San Francisco
Grace Piece Pineapple Hospitality
Alise Piece Pineapple Hospitality Hotel
Alise Piece Pineapple Hospitality
Staypineapple Alise San Francisco Hotel
Staypineapple Alise Hotel
Staypineapple Alise San Francisco
Staypineapple, An Elegant Hotel, Union Square Hotel
Staypineapple, An Elegant Hotel, Union Square San Francisco

Staypineapple, An Elegant Hotel, Union Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 1006 reviews
Rating 8 - Good. 233 out of 1006 reviews
Rating 6 - Okay. 96 out of 1006 reviews
Rating 4 - Poor. 45 out of 1006 reviews
Rating 2 - Terrible. 34 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor was awesome, eco friendly, lobby inviting and comfortable, staff were all friendly & welcoming.
Stayed 7 nights in Nov 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
So loud, just an expensive party hotel.
There was a night club 10 ft from my window that went til 2:30am & the room to room noise was pretty bad, you can hear people partying thru the vents & huge door cracks. Don't expect to get any sleep before that club shuts down. The bar was closed on a Saturday afternoon/evening. The hotel does look nice & the staff were friendly & helpful. The only hotel I've stayed in louder than this was in Tijuana.
Stayed 1 night in Nov 2024

10/10 Excellent

An

Stayed 2 nights in Sep 2024

8/10 Good

Mark and Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing Check-in
We stayed at Staypineapple for four nights. Check-in was at 4pm which is later than most hotels. We arrived a tad early at 3.30pm, to be told our room wasn't ready - fair enough. We said we would be back at 4pm - it was closer to 5pm when we returned, and our room still wasn't ready. It was finally 6pm when we were able to check in. Meanwhile, I counted at least six other parties checking in while we waited - including two who checked in just after us at 3.30pm. We were offered a complimentary drink - red wine in a can! I would rather check-in to my room on time. It was also disappointing that the bar / cafe was completely closed (shut down). It's a shame that the check-in experience was so bad. Everything else was great - room was perfectly clean and beautifully presented and the staff were helpful and friendly (no point blaming the person who checked us in for the room not being ready, but management should sort the staffing levels of their housekeeping team).
Stayed 5 nights in Nov 2024

10/10 Excellent

MB

Travelled with family
Liked: Amenities
Great experience!
Stayed 1 night in Nov 2024

10/10 Excellent

Marley

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness
We were at this property about six months ago and really enjoyed it, so just booked it again. It's changed, and not for the good. The bar/coffee bar/snack bar in the lobby has been closed. It used to have breakfast and it was fun and relaxing to sit in the lobby and start the day. Now you have to buy vending machine type products through the front desk. The windows in our room were so dirty you could barely see out. I doubt that we will go back until they get the property brought back up to speed.
Stayed 1 night in Oct 2024

10/10 Excellent

Jamieson

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little slice of heaven
Honestly one of the best hotels I’ve ever stayed at. The staff were friendly, the amenities were a nice touch and the room we stayed in (while a little more compact than what I’ve encountered) was perfectly comfortable. I regret not getting the names of the front desk attendants so I can’t thank them personally but they were all accommodating and helpful when I had any questions. Usually when I go traveling, I buy water bottles to last me throughout the trip so I was pleasantly surprised and thankful the hotel had a water bar and complementary bottles of water. The room stay was the most comfortable I’ve felt since I started traveling. I always had a great night sleep - even if I slept at a later hour, I woke up at my usual time and completely refreshed.
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Wonderful ambiance
Stayed 1 night in Oct 2024

8/10 Good

Wallace

Stayed 7 nights in Aug 2024

6/10 Okay

Ludmilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities
First off, I wanted to adore this hotel and I would have if : it hadn't been so noisy ( ventilation/ac was terribly noisy constantly) please please repair this. Outside noise was absolutely terrible ( this isn't from the hotel - but hotel could stand yo have better insonorisation) Hotel is in a really bad part of town, however it is very central and easy to use public transportation and there are great restaurants around. Loved the decoration, the smell ( pineapple of course) the eco-friendlyness of amenities ( including a complimentary reusable bottle that vould be used at the water bar) loved that there were 2 duvets for one bed ( scandinavian style) but would have liked flat sheets as well. Staff was super friendly and there is a lovely welcom drink ( wine, beer or non-alcoholic beverages)
Stayed 6 nights in Oct 2024

4/10 Poor

Rosanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not available for 1 hour past checkin. The hotel is clean and beautiful. The staff is very accommodating and friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

anita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the vintage feel of the hotel. Music ambience and many warm gestures to their guests while staying. Thankyou for an incredible experience the day before open heart surgery
Stayed 1 night in Oct 2024

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant PineappleStay 🍍
Our first time staying at this hotel for my husband’s birthday. It was pleasant. The rooms are clean and it smells nice. 😊 There are only a few things to keep in mind when staying here. Parking can be an issue, you will need to use any parking garage near by. Most do not let you come and go, so once you leave your vehicle at the garage, it stays there until the end of your trip. If your parking garage is far away you’re gonna have to Uber yourself back to the hotel or walk. Secondly, there are no ice machines on every floor. If you want ice, you’re gonna have to remember to ask for a bag at the front desk or you can call the front desk and room service can bring you up a bag. Lastly, the rooms do not have microwaves so if you wanna reheat any leftover food, you may have brought back to the room with you. You’re gonna have to go to the main lobby and reheat your food there. All in all are stay was very pleasant and we enjoyed it! 💜
Stayed 2 nights in Oct 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Sep 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick one night stay
Had a great time. The only issue is the neighborhood is a little rough. Parking was about a 5 min walk to a secure parking garage.
Stayed 1 night in Oct 2024

4/10 Poor

Greg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Wonderful rooms, but there’s a club under the hotel that plays loud music from 11am-11pm. The second day we couldn’t hear our TV over the bass. We were not warned prior to our stay when I’ve had much cheaper hotels warn me if a teen soccer team is staying. After complaining, they said there was no room that could avoid the music and they had no control over it. We couldn’t stay. The desk staff said they’d refund the entire stay so I was happy. However, after several days they said they couldn’t and only refunded one night of the original 3 night stay. Love the hotel, hate the club and lack of guest consideration. Lost sleep and money.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They truly set the example in hospitality!
I don’t know where to start so I’ll start with the most impressive part: Thomas at the front desk! We booked one night following a 15 night cruise and check in was standard 4pm. We originally were not expecting to be off the ship until noonish but plans changed and at 7:30am I called to see if early check in would be a possibility (not expecting it to be.) He said come on, he’ll put us on a list but we could at least check our luggage to go explore. We arrived at 8:50 & Thomas greeted us with a smile & room keys! The property is everything the photos show and then some. You get complementary drinks (alcohol or coffee/tea/sodas and a refillable water bottle in your room. The rooms are small (expected!) but everything we needed even having 4 suitcases from said long cruise. The shower was gorgeous marble and incredible water pressure. The towels and bedding were so soft and heavenly. I’m now obsessed with a European Duvet & you will be too! As a hospitality industry worker I appreciate every little detail when it comes to making a guest feel welcome or at home in any situation and Stay Pineapple WILL ALWAYS GET MY BUSINESS! A+++ 10/10 stars AND it is affordable!
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel itself is beautiful with great staff and cleanliness. The cookies tasted great and the design of the hotel is lovely. However, a few issues outside the hotel. First the bar next door 620 Jones has a rediculously loud base (to the point where the windows were shaking) so either a deal needs to be struck with them to reduce the noise or staypineapple need to invest in sound-proofing. Also, it did feel unsafe at times when stepping out on to the street, but as long as you headed in the right direction, you get to union square quite quickly and it feels safer. Overall the hotel itself is a great stay!
Stayed 4 nights in Sep 2024

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy the StayPineapple experience. This was a great location, just a few minutes walk to Union Square. The cruiser bikes were a fun way to explore the city.
Stayed 2 nights in Sep 2024

10/10 Excellent

pavels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to rest
Incredible hotel. Amaizing location and especially bed comfort.
Stayed 1 night in Sep 2024