The Herbert Hotel

2.5 star property

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Photo gallery for The Herbert Hotel

Front of property
Property entrance
Front of property
Desk, laptop workspace, free cots/infant beds, rollaway beds
Interior detail

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Free WiFi

Explore the area

Map
161 Powell Street, San Francisco, CA, 94102
  • Union Square
    ‪2 min walk‬
  • Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Warfield Theatre
    ‪6 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪13 min drive‬

Room options

Economy Room, 1 Queen Bed, Hallway Bathroom Seasonal

  • Sleeps 2
  • 1 Queen Bed

Economy Room, 1 Queen Bed, Hallway Bathroom

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed (Longterm Stay)

  • Sleeps 3
  • 1 Queen Bed

Economy Room, 2 Twin Beds, Hallway Bathroom

  • Sleeps 3
  • 2 Single Beds

Economy Room, 1 Queen Bed, Hallway Bathroom Long Term Stay

  • Sleeps 3
  • 2 Queen Beds

Economy Room, 2 Twin Beds, Hallway Bathroom Seasonal

  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed (Longterm Stay)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Queen Bed (Seasonal)

  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

The Herbert Hotel

Hotel in San Francisco, steps from Union Square
This hotel features concierge services, laundry facilities and tour/ticket assistance. WiFi in public areas is free.
The Herbert Hotel offers 99 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free toiletries and a ceiling fan.

Our customers tell us they can't get enough of The Herbert Hotel's great location. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas, plus concierge services and laundry facilities.
  • Free WiFi
  • Services include a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Union Square and 12 minutes on foot from Moscone Convention Center
As a guest of The Herbert Hotel, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi.

Smoking is allowed in designated areas at this San Francisco hotel.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities

Guest services

  • Concierge services
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
The check-in location differs from the property location; go to: [Hotel Stratford, 242 Powell Street, San Francisco, CA 94102]
Guests can access their accommodation through a private entrance
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to Hotel Stratford, 242 Powell Street, San Francisco, CA 94102
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests can access their accommodation through a private entrance. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.
Shared restrooms are located outside of guestrooms in hallway, and are shared among multiple guests.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Herbert Hotel San Francisco
Herbert Hotel
Herbert San Francisco
The Herbert Hotel Hotel
The Herbert Hotel San Francisco
The Herbert Hotel Hotel San Francisco

The Herbert Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 257 out of 1002 reviews
Rating 8 - Good. 361 out of 1002 reviews
Rating 6 - Okay. 199 out of 1002 reviews
Rating 4 - Poor. 86 out of 1002 reviews
Rating 2 - Terrible. 99 out of 1002 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

kylie

Liked: Property conditions & facilities
Little bit loud and hot but overall I'd stay again
Well the hotel was pretty cute. Very historic and i really liked how big the room was. There was no air conditioning which was kinda tough. It got hot in that room. If it was mid summer i wouldn't of made it in there. Theres no staff at the actual hotel. Check in is across the street. Its in the tenderloin district and very very loud at night. So if youre a soft sleeper i wouldnt stay here. Theres a walgreens and starbucks next store. Easy to walk to everything. Overall it wasnt fancy at all but i really enjoyed it and it was great for the price.
Stayed 5 nights in Sep 2024

10/10 Excellent

DANIEL

Liked: Cleanliness, property conditions & facilities
Nice Room! Close to stores, restaurants and public transportation.
Stayed 1 night in Nov 2024

10/10 Excellent

Tom

Stayed 2 nights in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
decent spot, around a lot of good places just be aware of the usual unhoused people if you’re not okay w things like that
Stayed 2 nights in Nov 2024

2/10 Terrible

Stuart

Travelled with partner
Disliked: Staff & service
We did not stay here as the booking was incorrect, we are still awaiting the refund from the property. They provided us with a letter stating taht we would be refunded in full but this has not transpired to date.
Stayed 2 nights in Oct 2024

10/10 Excellent

robert r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly what we were looking for on our stay in San Francisco. Easy public transit to all the destinations we were interested in as well as good walking distance to shopping, dining and attractions.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sophie

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Te

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

BRANDY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very simple but very awesome,
Very simple but very awesome, for the price and location it was great, it's a NO Frills but awesome old hotel. Love love love and will come back
Stayed 2 nights in Nov 2024

8/10 Good

Isabela

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location! Nice Surprise.
Stayed 3 nights in Nov 2024

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Excellent location. But the room did not have ready fresh towels so i had to call the other lobby receptionist to request some for my 4 nights stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Hugo

Stayed 1 night in Oct 2024

6/10 Okay

Alessandro Alberto

Travelled with group
Liked: Cleanliness
Hotel at a low price compared to others in the area, good location with several bus and streetcar stops 5 minutes away. Dated rooms with minimal amenities, what I expected for the price paid.
Stayed 2 nights in Nov 2024

2/10 Terrible

Marcel

Disliked: Staff & service, amenities, property conditions & facilities
The staff is non existent and unhelpful. The check in process is rather confusing. The staff does not respect the guest privacy . Coming in when they want .
Stayed 3 nights in Nov 2024

10/10 Excellent

Julie

Travelled with group
Stayed 4 nights in Oct 2024

2/10 Terrible

Rahul

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is shady and unsafe.
Stayed 2 nights in Oct 2024

6/10 Okay

Manuel

Travelled with family and small children
Good location close to the cable cars station and Union Square
Stayed 7 nights in Oct 2024

10/10 Excellent

Julaida

Stayed 1 night in Oct 2024

8/10 Good

Eliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Clean. The staff is always willing to help, very accomodating. We had a great time, will go back
Stayed 3 nights in Oct 2024

8/10 Good

Vanee

Travelled with group
Liked: Property conditions & facilities
Small room, no front desk in the same place but cheap so it did its job
Stayed 4 nights in Oct 2024

2/10 Terrible

FELIPE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
DONT stay in this hotel! They don’t do anything for guests. Trash stays everywhere and rats coming and going
Stayed 1 night in Oct 2024

2/10 Terrible

FELIPE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Nobody cleans the room, there is no new towels, don’t change sheets, nothing is cleaned
Stayed 10 nights in Oct 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024