The Westin St. Francis San Francisco on Union Square

4.5 star property

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Photo gallery for The Westin St. Francis San Francisco on Union Square

Exterior
Lobby
Luxury Suite, 1 Bedroom | Living room | 37-inch LCD TV with cable channels, TV, Netflix
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Free WiFi

Explore the area

Map
335 Powell Street, San Francisco, CA, 94102
  • Union Square
    ‪1 min walk‬
  • Moscone Convention Center
    ‪13 min walk‬
  • Lombard Street
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

Suite, 1 Bedroom, View

  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Luxury Suite, 1 Bedroom

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, View

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Double Beds, City View

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Grand Room, 1 King Bed, City View

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, View

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Roll-In Shwr)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, View, Tower

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Tower (Mobility/Hearing Access, Transf Shwr)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Tower

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Tower

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 Double Bed

  • 31 sq m
  • Sleeps 4
  • 1 Double Bed

Grand Room, 1 King Bed, View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 Queen Bed, No View

  • 16.5 sq m
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, View

  • 74 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

Luxury Suite, 1 Bedroom

  • 88 sq m
  • City view
  • Sleeps 8
  • 1 Double Bed

Luxury Room, 1 King Bed, Bay View

  • 177 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

Luxury Suite, 1 Bedroom, View

  • 74 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Luxury Suite, 2 Bedrooms, View

  • 72 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Luxury Suite, 1 Bedroom

  • 19 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Signature Suite, 1 Bedroom, View

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom (Mobility/Hearing Access, Transf Shwr)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

The Westin St. Francis San Francisco on Union Square

Luxury hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and conference space. Housekeeping is available on request.
The Westin St. Francis San Francisco on Union Square offers 1195 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This San Francisco hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at The Westin St. Francis San Francisco on Union Square. During your stay, you're just a quick walk from Union Square. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness, comfy beds and cleanliness
  • Steps from Union Square and 13 minutes on foot from Moscone Convention Center
  • Dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 56000 square feet (5203 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury The Westin St. Francis San Francisco on Union Square. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This 4.5-star San Francisco hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 11:00 AM.
The Westin St. Francis San Francisco on Union Square has a restaurant on site.
Clock Bar – This cocktail bar specialises in local cuisine and only serves light fare. Open daily.
ENO Wine Bar – This wine bar serves dinner and light fare. Open daily.
Chateau Montelena Tasting – On-site wine bar. Reservations are required. Open selected days.
Room service is available.

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 78 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 11:00 AM for a fee: USD 25 to 45 for adults and USD 25 to 44 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chateau Montelena Tasting
  • Clock Bar
  • ENO Wine Bar

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping
  • Wine tasting room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 35 meeting rooms
  • 56,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 6 February 2025 to 31 May 2025 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Access code, staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35.25 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 25 to 45 for adults and USD 25 to 44 for children
  • Fee for in-room wireless Internet: USD 15 per day (rates may vary)
  • Valet parking fee: USD 78 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an access code.

We should mention

  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

st Westin
Westin St
Westin St Francis Union Square
Westin St Hotel
Westin St Hotel Francis Square Union
Westin St Francis Union Square Hotel
Westin St Francis San Francisco Union Square Hotel
Westin St Francis San Francisco Union Square
The Westin St Francis on Union Square
Westin St. Francis San Francisco Union Square Hotel
Westin St. Hotel
Westin St. Francis San Francisco Union Square
Westin St.
Westin Hotel San Francisco
The Westin St. Francis Hotel San Francisco
Westin San Francisco
San Francisco Westin
Westin St Francis
The Westin St Francis San Francisco on Union Square
The Westin St. Francis San Francisco on Union Square Hotel

The Westin St. Francis San Francisco on Union Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1802 out of 2796 reviews
Rating 8 - Good. 508 out of 2796 reviews
Rating 6 - Okay. 232 out of 2796 reviews
Rating 4 - Poor. 121 out of 2796 reviews
Rating 2 - Terrible. 133 out of 2796 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

David

Travelled with family and small children
loud angry employees protesting, making loud noise all day and all night. Walking outside felt uncomfortable. I wish I would have canceled the stay and go somewhere else. I wish I can call my bank and consider the charge as fraud
Stayed 2 nights in Nov 2024

2/10 Terrible

Nicholas

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a strike going on and there are no services in the hotel. The hotel is under renovation you cannot enter or exit out most doors. The bar room service and restaurant are shut down. The noise from the strike is loud and obnoxious. The are banging trash cans and buckets They have a make shift bar in the lobby I spent $50 on two drinks in plastic cups.They should have let people know this is all going on I would have stay elsewhere.I feel ripped off cause I paid top dollar to stay here!
Stayed 1 night in Dec 2024

6/10 Okay

YUDIT

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Beautiful but needs some upgrades
The is a beautiful hotel but it needs some TLC. The rugs are old and they smell old. Also, they were dealing with a strike and it was very inconvenient.
Stayed 4 nights in Nov 2024

8/10 Good

WILLIAM

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Disappointed by striking employees! Also, lobby was under construction!
Stayed 2 nights in Nov 2024

2/10 Terrible

Sergio

Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is always a beautiful place to stay, however the strikers made noise from 6am until 10pm in the evening. Sadly, the constant banging on garbage can all night and morning took away from our special getaway weekend.
Stayed 2 nights in Nov 2024

2/10 Terrible

Rita

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Awful with the terrible noise outside the building
Stayed 4 nights in Nov 2024

8/10 Good

Jose

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We were received by the constant noise of an ongoing strike. Thankfully, the noise didn’t make it to the 20th floor. The staff inside was friendly and helpful. Even though the smell of old carpet was present, the bedding was comfortable and the bathroom was very spacious. Our room was not cleaned one day prior to check out…
Stayed 4 nights in Nov 2024

2/10 Terrible

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

carrie

Travelled with family
Disliked: Staff & service, property conditions & facilities
Four out of five elevators not functioning in the main tower during our stay = long waits. Expedia should have let us know that the hotel staff were on strike. I am not complaining about the strike or the picket line - I respect the workers rights. I would have stayed elsewhere rather than cross a picket line.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Norberto

Liked: Cleanliness, staff & service
Good place in Union Square. Close to walk to all the stores
Stayed 1 night in Sep 2024

8/10 Good

Likisha Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to get around from this location. Lots of pickups to tourist events in this area. Easy to commute without a car.
Stayed 3 nights in Aug 2024

10/10 Excellent

Catalina

Travelled with partner
I like pretty much everything specially the room view you can see the beauty of the city day and night time
Stayed 3 nights in Nov 2024

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional and quick to serve.
Stayed 3 nights in Nov 2024

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness, amenities
Hotel workers on strike during our stay and started their drums and banging at 7am. San Fran surrounding area is fairly unsafe, we had to park our rental underground as advised by rental. Valet service quite expensive 80 usd per night.
Stayed 2 nights in Nov 2024

8/10 Good

Zachary

Stayed 3 nights in Aug 2024

6/10 Okay

Yuriy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Cyntia, Kings Point

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Nov 2024

4/10 Poor

carrie

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
One working elevator (out of five) in the tower = huge wait times. It would have been nice to know that the staff was on strike and we would have to cross a picket line to get to the property.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent
Stayed 6 nights in Nov 2024

8/10 Good

Jovan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our room. Unfortunately, we were not notified about protesters outside the property prior to arrival so we were surprised and annoyed.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a strike, please hear the people !!
Stayed 4 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, I love visiting SG
Stayed 4 nights in Nov 2024

10/10 Excellent

Laura H

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strikers very loud
Stayed 2 nights in Nov 2024