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Atlantis Plaza Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Atlantis Plaza Hotel

Interior
View from property
Outdoor pool, open 9:00 AM to 8:00 PM, pool loungers
Front of property
Interior detail

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Breakfast included
  • Room service
  • Housekeeping

Explore the area

Map
Calle 8 No. 7-55 Centro, San José de Cúcuta, Norte de Santander, 540006
  • San Jose Cathedral
    7 min walk
  • Cucuta Museum of Culture
    12 min walk
  • Restaurante El Artístico
    3 min walk
  • Cucuta (CUC-Camilo Daza Intl.)
    15 min drive

Room options

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

  • 1 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Bed

View all photos for Triple Room

Triple Room | Minibar

Triple Room

  • 1 sq m
  • City view
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Bed

View all photos for Double Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Double Room, 1 Double Bed

  • 1 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Ibis Cúcuta Hotel

Pet-friendly
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (538)
The price is CHF 41
for 1 night
6 Jan - 7 Jan
Ibis Cúcuta Hotel

About this property

Atlantis Plaza Hotel

Hotel with free breakfast, a quick walk to San Jose Cathedral
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free English breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a coffee shop/cafe and a business centre.
Atlantis Plaza Hotel offers 61 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with cable channels. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.

This San José de Cúcuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.
During your stay at Atlantis Plaza Hotel, you're just a quick walk from San Jose Cathedral. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free English breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at El Coral
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a steam room and a sauna
  • Within a 15-minute walk of San Jose Cathedral and Cucuta Museum of Culture
Atlantis Plaza Hotel offers its guests a kids' pool, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. The business-friendly Atlantis Plaza Hotel also features laundry facilities, room service (during limited hours), and a front desk safe. Self parking is free.

This 3.5-star San José de Cúcuta hotel is smoke free.

Guests are served a free English breakfast daily from 6:30 AM to 9:30 AM.
El Coral – This restaurant specialises in international cuisine and serves lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Coral

Things to do

  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Atlantis Plaza Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 8:00 PM
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Atlantis Plaza Cucuta
Atlantis Plaza Hotel
Atlantis Plaza Hotel Cucuta
Atlantis Plaza Hotel Hotel
Atlantis Plaza Hotel San José de Cúcuta
Atlantis Plaza Hotel San José de Cúcuta
Atlantis Plaza San José de Cúcuta
Hotel Atlantis Plaza Hotel San José de Cúcuta
San José de Cúcuta Atlantis Plaza Hotel Hotel
Hotel Atlantis Plaza Hotel
Atlantis Plaza
Atlantis Plaza San Jose Cucuta
Atlantis Plaza Hotel Hotel San José de Cúcuta

Atlantis Plaza Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 30 out of 83 reviews" "
Rating 8 - Good. 24 out of 83 reviews" "
Rating 6 - Okay. 14 out of 83 reviews" "
Rating 4 - Poor. 6 out of 83 reviews" "
Rating 2 - Terrible. 9 out of 83 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

DEYSY

Travelled with family, Business traveller
Good services
Stayed 1 night in Jul 2023

8/10 Good

KARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel tiene un ambiente agradable, sus trabajadores muy amables y atentos, lo único que falto es que para bañarme no hubo agua caliente.
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U
Stayed 1 night in Jun 2021

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel ! Nice people :)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, staff muy amable, super recomendado
Stayed 1 night in Jan 2020

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Central location but crazy area
Not a bad stay, but the area is absolutely chaotic and quite loud. Service was good. steet in front is so packed you can barely walk down it by day and later at night doesnt feel the safest.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The hotel is great. Good overall. The staff is very friendly and helpful. The breakfast is veey good too.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

10/10 Excellent

Auxiliadora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Steven, Peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a very commercial part of the city.
Stayed 3 nights in Sep 2018

4/10 Poor

Manuel, Fl

Disliked: Cleanliness, property conditions & facilities, room comfort
Not so clean
Nice people, however, the room was not very clean. The bathroom is too small and uncomfortable. I think this should be a 2 stars hotel.

8/10 Good

MARCELO, VENEZUELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good choice if you are looking for something
I loved it in every aspect in general, until I come back in 15 days with my family

8/10 Good

David, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shopping spree place
Hotel is comfortable, clean and in the middle of the shopping district. There is no warm water in the shower if you decide to take a morning shower. The staff is very helpful and willing to assist beyond customer needs.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best hotel for the price
Try to avoid not the best option, really bad location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. In downtonw Cucuta
Great hotel for the price you pay. Hotel staff are very pleasing.

4/10 Poor

Erik, Toronto

Disliked: Room comfort
Party at the pool kept me awake until 1am.
Needing to fly out the next morning at 5am (leaving the hotel at 3am) this was more than annoying. 3 guys out by the pool, radio blasting... the two guys didn't have a clue about customer service at the front. Basically its not 100% their fault, the management does not train them about hospitality at all. This hotel should be embarrassed to charge $100 USD for a night when its not worth more than $40. Even that is a high standard.

2/10 Terrible

JOHAN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No se hospeden en este hotel
Fatal me cobraron los impuestos que ya había pagado por esta vía. No hubo agua caliente en la habitación. En la ducha había mucho moho. El personal nada amable. No lo recomiendo por nada Fatal tanto en instalaciones como en servicio
Stayed 1 night in Aug 2024

2/10 Terrible

Yeini Paola

Stayed 1 night in Mar 2023

6/10 Okay

Sandra

Liked: Staff & service, amenities
Stayed 1 night in Aug 2022

8/10 Good

Crisvitc

Stayed 1 night in Feb 2022

10/10 Excellent

Ronald

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

2/10 Terrible

Luis

Stayed 1 night in Dec 2021

10/10 Excellent

Argenis, Santiago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien.
Stayed 1 night in Oct 2021

8/10 Good

EVELYN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021