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Balmoral Hotel San José CR, Historic District

3.5 star property

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Photo gallery for Balmoral Hotel San José CR, Historic District

Flat-screen TV
Suite Belford | In-room safe, desk, laptop workspace, soundproofing
Suite Belford | In-room safe, desk, laptop workspace, soundproofing
Exterior
Vineyard

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Central Ave, between 7th and 9th St, San José, San Jose, 3344-1000
  • Morazan Park
    ‪3 min walk‬
  • National Theater
    ‪3 min walk‬
  • National Museum of Costa Rica
    ‪5 min walk‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe

Deluxe | In-room safe, desk, laptop workspace, soundproofing

Deluxe

  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

In-room safe, desk, laptop workspace, soundproofing

Junior Suite

  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, laptop workspace, soundproofing

Presidential Suite

  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Belford

Suite Belford | In-room safe, desk, laptop workspace, soundproofing

Suite Belford

  • 74 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room (Plus)

Standard Room (Plus) | In-room safe, desk, laptop workspace, soundproofing

Standard Room (Plus)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Plus

Deluxe Plus | In-room safe, desk, laptop workspace, soundproofing

Deluxe Plus

  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite

Family Suite | Living room | Flat-screen TV

Family Suite

  • 90 sq m
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Superior Plus

Superior Plus | In-room safe, desk, laptop workspace, soundproofing

Superior Plus

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for Suite 514

Suite 514 | In-room safe, desk, laptop workspace, soundproofing

Suite 514

  • 39.8 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Gales

Suite Gales | In-room safe, desk, laptop workspace, soundproofing

Suite Gales

  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior

Superior | In-room safe, desk, laptop workspace, soundproofing

Superior

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Balmoral Hotel San José CR, Historic District

Art Deco hotel with free breakfast and free valet parking
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free breakfast (local cuisine), free WiFi in public areas and free valet parking are also provided. Additionally, 2 coffee shops/cafes, a 24-hour business centre and a conference centre are on-site.
Balmoral Hotel San José CR, Historic District offers 119 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Balmoral Hotel San José CR, Historic District. During your stay, you're just a quick walk from Casino Fiesta. Features include free WiFi in public areas and free valet parking, plus 2 coffee shops/cafes.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine while dining at EL PATIO DEL BALMORAL
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests love the breakfast and restaurant
  • Steps from Pre-Colombian Gold Museum and Plaza de la Cultura
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 5909 square feet (549 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Balmoral Hotel San José CR, Historic District. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star San José hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 6:00 AM to 11:00 AM.
EL PATIO DEL BALMORAL – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured, covered valet parking on site
  • Limited on-site parking

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 11:00 AM
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • EL PATIO DEL BALMORAL

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (5,909 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night, plus a deposit of USD 100 per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: USD 15 (one-way)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Balmoral Hotel San José CR, Historic District offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Balmoral Hotel
Balmoral Hotel San Jose
Balmoral San Jose
Hotel Balmoral

Balmoral Hotel San José CR, Historic District Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 411 out of 1000 reviews
Rating 8 - Good. 312 out of 1000 reviews
Rating 6 - Okay. 161 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yancin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing hotel love it
Stayed 5 nights in Dec 2024

10/10 Excellent

Shashank

Stayed 2 nights in Nov 2024

2/10 Terrible

ashley

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not the best place to stay. I think they put me in the basement. There were no windows, the AC worked sometimes- I never knew when it would turn on. Very noisy. The hair dryer is from the 1980s and it was melting when I turned it on high!! So I didn’t get to use that. The bed was okay. They advertise 2 restaurant and a bar and coffee all day. Nope. I didn’t have a coffee maker in my room, the only way to get coffee if if I go to the restaurant. So I was very grumpy. There was supposed to be a little “cafe” to get snacks and drink but it was closed and so was the restaurant and bar. I did not feel safe walking around downtown as a female solo traveler. Just don’t go out at night and don’t wear anything flashy. The only thing good I can say is the front desk and staff were very nice and friendly.
Stayed 2 nights in Dec 2024

6/10 Okay

Sadie

Travelled with partner
Fine for the night after getting in late to San Jose. Our key kept on not working. Front desk was held up and took 30 minutes to check in AND check out and had to wait about as long to get them to come up and fix our door.
Stayed 1 night in Dec 2024

10/10 Excellent

Agnes

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Dewi

Stayed 1 night in Dec 2024

6/10 Okay

David, Douglasville

Liked: Staff & service
Disliked: Cleanliness, amenities
I have been staying at this hotel for many years it’s a great hotel but they need to get back the way it was before.breakfast was not good the way it was they had a breakfast buffet back in the days they give you four choices to pick from which is not good also the a/c was not working good not as cold.but all said the location and shops restaurants is great I will stay there again but the management needs to work on the little things.
Stayed 1 night in Dec 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Jorge

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Front desk service was rude to my father multiple times. Zero respect shown to this customer. Even tried to buy a cole zero at the front desk and was unable to. Watch the camera video as we waited over ten minutes and were never sold the beverage we requested. Also told there was no parking for our 2025 land cruiser. The garage help desk men were nice but the front reception men were the worst we have ever experienced. Will not return to be treated so poorly
Stayed 1 night in Dec 2024

8/10 Good

Eva

Stayed 1 night in Dec 2024

2/10 Terrible

Tilak

Stayed 4 nights in Nov 2024

8/10 Good

Valerie

Travelled with group
Liked: Staff & service
Safe hotel. Congenial staff. Service in restaurant was uneven during breakfast. But fine for dinner.
Stayed 1 night in Dec 2024

10/10 Excellent

Nami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to stores, museums, transportation
Stayed 7 nights in Nov 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing more
Stayed 3 nights in Nov 2024

6/10 Okay

Larry, Couva

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Great location. One key per room is unacceptable. The lobby staff needs to be more tourist oriented. No real guidance offered.
Stayed 4 nights in Nov 2024

8/10 Good

david

Liked: Cleanliness, staff & service
Adequate 1 night stay.
Perfectly fine for a one night stay but slightly disappointjng after reading other reviews. Definitely not a 4 star hotel , but not charging 4 star rates so given how expensive Costa Rica is, its quite reasonably priced. Staff were friendly enough and the room clean, though I got a disabled room for some reason , with the only window facing the atrium which was a little noisy late on and early in the morning. The wifi also dropped out frequently. The restaurant has a great street front location but few , not tasty, vegetarian options, and breakfast is ordered from a menu with a strict one of 4 options only ( including vegetarian) Entry to the hotel late at night is through the garage by ringing a bell which I found a little odd.
Stayed 1 night in Nov 2024

10/10 Excellent

linda

Stayed 5 nights in Oct 2024

8/10 Good

Chandramouli

Stayed 2 nights in Nov 2024

10/10 Excellent

MAX

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent staff. Delicious breakfast on site. Only downside, was that the room safe was not working.
Stayed 3 nights in Oct 2024

4/10 Poor

Neeraj

Disliked: Cleanliness, staff & service, property conditions & facilities
Smell of urine in the rooms. Beds are too small. Bathroom is so tiny and tight
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Stayed 1 night in Nov 2024

6/10 Okay

Sonia

Liked: Staff & service
Stayed 4 nights in Jul 2024