DoubleTree by Hilton San Jose

4.0 star property

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Photo gallery for DoubleTree by Hilton San Jose

Outdoor pool, pool umbrellas, pool loungers
Lobby
View from room
Lobby
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Bar
  • Parking available

Explore the area

Map
2050 Gateway Pl, San Jose, CA, 95110
  • Casino M8trix
    ‪6 min walk‬
  • PayPal Park
    ‪5 min drive‬
  • San Pedro Square
    ‪6 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪16 min walk‬

Room options

Suite, 1 King Bed, Balcony (Gateway)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Club Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony, Pool View

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Pool View

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed, Balcony

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Tower (Metro Tower)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Tower (Metro Tower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

DoubleTree by Hilton San Jose

San Jose hotel in Rosemary with 3 restaurants and free airport shuttle
This smoke-free hotel features 3 restaurants, an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
DoubleTree by Hilton San Jose offers 505 accommodations with iPod docking stations and video game consoles. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This San Jose hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they enjoy DoubleTree by Hilton San Jose's proximity to the airport. During your stay, you're just a quick walk from Casino M8trix. Features include free WiFi in public areas and a free round-trip airport shuttle, plus 3 restaurants.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the clean guestrooms and the proximity to the airport
  • Just a 5-minute drive from PayPal Park and 7 minutes from San Jose Convention Center
  • Free airport shuttle service
  • Pets welcome for a fee
DoubleTree by Hilton San Jose offers its guests an outdoor pool and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 10 meeting rooms are available. Event space at this hotel measures 48000 square feet (4459 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton San Jose. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star San Jose hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
DoubleTree by Hilton San Jose has 3 restaurants on site.

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM at scheduled times
  • Uncovered parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 for adults and USD 15 to 21 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 48,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels
  • IPod dock
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 for adults and USD 15 to 21 for children
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Uncovered self-parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
DoubleTree by Hilton San Jose offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel San Jose
DoubleTree Hilton San Jose
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Hilton DoubleTree San Jose
San Jose DoubleTree
San Jose DoubleTree Hilton
San Jose Hilton
San Jose Hilton DoubleTree
Doubletree By Hilton San Jose Hotel San Jose
DoubleTree Hilton San Jose Hotel
Doubletree By Hilton Jose Jose
DoubleTree by Hilton San Jose Hotel
DoubleTree by Hilton San Jose San Jose
DoubleTree by Hilton San Jose Hotel San Jose

DoubleTree by Hilton San Jose Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 349 out of 1003 reviews
Rating 8 - Good. 192 out of 1003 reviews
Rating 6 - Okay. 173 out of 1003 reviews
Rating 4 - Poor. 144 out of 1003 reviews
Rating 2 - Terrible. 145 out of 1003 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Travelled with family and small children
Disliked: Property conditions & facilities
The place looks run down and carpets are dirty
Stayed 1 night in Nov 2024

8/10 Good

Juan Carlos

Stayed 2 nights in Oct 2024

10/10 Excellent

Salina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay we had a blast
Stayed 2 nights in Nov 2024

10/10 Excellent

Mohamed, Las Vegas

Stayed 2 nights in Oct 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Easy to get to.
Stayed 1 night in Oct 2024

10/10 Excellent

Gabriel

Stayed 2 nights in Oct 2024

6/10 Okay

Adela

Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Hassan, San Jose

Stayed 1 night in Sep 2024

8/10 Good

Ato, Pembroke Pines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Sanjay

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I had booked a King-Size Bed Room, but the receptionist gave me a double bedroom. They were not happy because I had booked a room through a Third party.
Stayed 2 nights in Oct 2024

10/10 Excellent

John, Harbor City

Stayed 1 night in Oct 2024

2/10 Terrible

lydia k

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty with very few amenities.
Stayed 3 nights in Oct 2024

2/10 Terrible

Jesse

Disliked: Cleanliness
Old and dirty
Stayed 1 night in Oct 2024

4/10 Poor

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities
First of all my room heat wasn't working, i called the front desk, they sent a service man out,he was able to get going. One other problem was the smell ,it was like someone had pee on the floor. Im very disappointed!
Stayed 2 nights in Oct 2024

10/10 Excellent

Tamanika

Stayed 1 night in Oct 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are spacious, the staff was friendly, easy check-in, and a nice hotel. I like the added touch of a chocolate chip cookie too.
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!!
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Stayed 1 night in Oct 2024

10/10 Excellent

JEREMY

Stayed 2 nights in Sep 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location.
Stayed 1 night in Oct 2024

10/10 Excellent

KAROLE, VALLEJO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property rooms were a little outdated, but it was in great condition and very clean. The staff were very helpful and friendly as well
Stayed 1 night in Oct 2024

2/10 Terrible

Stephanie

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was old, dirty, and off-putting. I did not want my body or possessions to touch the floors. The carpets in the hallway were very dirty. The carpet in the room was dirty. It seemed as if the towels were leftover from a previous stay and not refreshed. I did not feel comfortable in this place at all. The only reason I stayed is because San Jose was highly booked while I was in town.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and spacious hotel. Staff was friendly and room was quiet and comfortable. Chose it because it was close to the airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel just the floor we were on was really out dated. For the price I can’t complain
Stayed 2 nights in Oct 2024