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Hotel Castillo

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Castillo

Lounge
Panoramic Penthouse, 1 King Bed, Balcony | View from property
Lobby lounge
Panoramic Penthouse, 1 King Bed, Balcony | In-room safe, desk, free WiFi, bed sheets
Double Room, 1 King Bed, Balcony | Balcony

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Avenida 9 y Calle 9 y 11 Detras del ins, San José, 10104
  • Morazan Park
    4 min walk
  • National Park
    5 min walk
  • Rafael Angel Calderon Guardia Hospital
    6 min walk
  • San José (SYQ-Tobías Bolaños Intl.)
    20 min drive

Room options

View all photos for Double Room, 1 King Bed, Balcony

In-room safe, desk, free WiFi, bed sheets

Double Room, 1 King Bed, Balcony

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Penthouse, 1 King Bed, Balcony

Panoramic Penthouse, 1 King Bed, Balcony | In-room safe, desk, free WiFi, bed sheets

Panoramic Penthouse, 1 King Bed, Balcony

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Deluxe Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 King Bed

In-room safe, desk, free WiFi, bed sheets

Double Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | In-room safe, desk, free WiFi, bed sheets

Double Room, 1 Queen Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Pool

Barceló San José

Pool
Spa
Free airport shuttle
Kids pool
4.4 out of 5, Excellent, (1565)
The price is CHF 71
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Barceló San José

About this property

Hotel Castillo

Adults-only San José hotel in Carmen with a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and concierge services. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Hotel Castillo offers 29 air-conditioned accommodations, with a safe. Flat-screen televisions come with premium cable channels.

Bathrooms include a shower. This San José hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Castillo, you're just a quick walk from Casa Amarilla. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Sabana Park and 6 minutes from National Stadium of Costa Rica
  • Airport drop-off shuttle service available for a fee
Hotel Castillo is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Hotel Castillo also features tour/ticket assistance, a garden, and concierge services.

This 3-star San José hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 9:30 AM.
Hotel Castillo has a restaurant on site.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:30 AM for a fee: USD 4 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Built in 1900
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Castillo

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately USD 4 per person
  • Airport shuttle fee: USD 20.00 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Castillo San Jose
Castillo San Jose
Hotel Castillo Hotel
Hotel Castillo San José
Hotel Castillo Hotel San José

Hotel Castillo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 20 reviews" "
Rating 8 - Good. 3 out of 20 reviews" "
Rating 6 - Okay. 0 out of 20 reviews" "
Rating 4 - Poor. 2 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Alfred

Liked: Cleanliness, property conditions & facilities, room comfort
Really nice experience. Great staff!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people
Stayed 2 nights in Jun 2024

10/10 Excellent

eric

Stayed 3 nights in Mar 2024

10/10 Excellent

Ernest

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2021

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for fun!
Very close to downtown, shops, restaurants. Very clean and the staff is very helpful. I have stayed here 2 years in a row.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Castillo en San Jose
Great location. Staff work with you on any requests. Breakfast is delicious.
Stayed 2 nights in Jan 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

4/10 Poor

Michael

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

8/10 Good

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Hotel was very nice. The all inclusive is well worth the money! They also have a sister hotel a few blocks away you can use your all inclusive at.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the city, friendly staff!!! Will always stay there
Stayed 3 nights in Feb 2019

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
Good location. Nice and quiet hotel felt like I had the whole place to myself. It’s an old building that has some character, I will definitely stay here again. The only bad thing about this place is that there is no daily maid service to clean the rooms.
Stayed 2 nights in Jul 2018

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent independent hotel
I love this hotel, it is my 4th stay here, and the facility and all inclusive service are always superb, in my view.
Stayed 1 night in Jul 2018

2/10 Terrible

Malcolm

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hotel Castillo May 2018
Fortunately, the torture only lasted one night: 1. There was no hot water in the room. According to the front desk, there was no hot water in other rooms as well. 2. The front door and window faced the bar area, approximately 15 feet away. If the drapes were open, the bar patrons would peer into your room. 3. Due to the unpopularity of the Hotel, there was only one patron in the bar on this weekend night. Most of the guests were heading to other hotel bars in the area. This was actually good since it was quiet. Bar closed at 1130 p.m. 4. The “All Inclusive Food and Drink” deal is unsatisfactory. Unless you have problems with mobility, there are much better restaurants and bars within walking distance. The lunch and dinner provided by this special is mediocre, you can get much better elsewhere. Unless you speak Spanish, you will have to have the waiter translate your order to the cook who only understands Spanish. The exceptional waiter is the only employee that speaks English. The menu is also in Spanish. The free breakfast is tasty but they provide a fixed quantity. Other hotels in the area also provide as good or better breakfast in a buffet fashion. 5. If you pay your hotel bill with a credit card, the hotel will charge you an extra 6%. This is not a foreign transaction fee, but a scam. No other hotel, restaurant, or store that I know of charges this type of fee. 6. Bottom Line: No Hot Water, Subpar Food and Drink special, Credit Card Scam
Stayed 1 night in May 2018

4/10 Poor

Verified traveller

Too be honest not the nicest hotel. Rooms are not as promised.
Stayed 1 night in Apr 2018

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE place to Stay in San Jose!
Get the all-inclusive, I will stay here from now on!!! Ernesto is the most informed bartender you’ll ever meet during your stay.

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel!
The place had an amazing location in the heart of San Jose, incredibly friendly service, and a wonderful room! We highly recommend Hotel Castillo in San Jose. Will come back for sure!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There's a New Little Gem in the heart of San Jose!
This is a little gem in the center of San Jose. What a find. The staff are second to NONE (Patricia, Monica, Darren). The rooms are clean, the food was terrific and the libations were plentiful. You walk into a deco-like lobby with just enough outdoors to know you're in Costa Rica. Highly recommend the all inclusive for an additional $10/day. Its good for this hotel and their sister property down the street. You'll be even after your first two drinks. My only wish was a small pool or an area outside to sit and relax. But having everything you could want in San Jose just a few minutes walk away more than made up for this. Thanks guys...Had a blast!!!
Stayed 3 nights in Mar 2018