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The Westin San Jose

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin San Jose

Bar (on property)
Lobby
Premium bedding, down duvets, pillow-top beds, in-room safe
View from property
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
302 South Market Street, San Jose, CA, 95113
  • San Jose Convention Center
    1 min walk
  • San Jose Civic Auditorium
    2 min walk
  • Plaza de Cesar Chavez
    3 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    7 min drive

Room options

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Penthouse, 1 King Bed with Sofa bed

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 23.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 23.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Four Points by Sheraton San Jose Downtown

Free WiFi
Restaurant
Air conditioning
Gym
4.1 out of 5, Very good, (1002)
The price is CHF 134
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Four Points by Sheraton San Jose Downtown

About this property

The Westin San Jose

Hotel with a 24-hour fitness centre, steps from San Jose Convention Center
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and conference space. Change of towels is available on request
The Westin San Jose offers 171 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. 40-inch flat-screen televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of The Westin San Jose's great location. During your stay, you're just a quick walk from CSU San Jose State University. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Il Fornaio
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from San Jose Convention Center and 6 minutes on foot from CSU San Jose State University
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 7 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8849 square feet (822 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and a garden are also featured at the business-friendly The Westin San Jose. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star San Jose hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Il Fornaio – This restaurant specialises in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Filipino, French, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 51 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Il Fornaio

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 8,849 square feet of conference space
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1926
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 AM and 6:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night (maximum USD 250.00 per stay), plus a one-time cleaning fee of USD 250.00
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults and USD 10.00 to 30.00 for children
  • Valet parking fee: USD 51 per night (in/out privileges)
  • Pet fee: USD 40 per pet, per night (maximum USD 250.00 per stay) plus a one-off USD 250.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 AM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Claire Hotel
Claire Sainte
Hotel Sainte
Hotel Sainte Claire
Sainte Claire
Sainte Claire Hotel
Sainte Claire Hotel San Jose
Sainte Claire San Jose
Sainte Hotel
Westin San Jose Hotel
Westin San Jose
The Sainte Claire Hotel San Jose
Larkspur Collection Sainte Claire
The Westin San Jose Hotel
The Westin San Jose San Jose
The Westin San Jose Hotel San Jose

The Westin San Jose Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1003 reviews" "
Rating 8 - Good. 203 out of 1003 reviews" "
Rating 6 - Okay. 98 out of 1003 reviews" "
Rating 4 - Poor. 54 out of 1003 reviews" "
Rating 2 - Terrible. 55 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Really clean
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Carleisha, Patterson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Quiet, Downtown and Near multiple restaurants. Easy public transportation
Stayed 2 nights in Sep 2024

8/10 Good

Eloy

Travelled with partner
Liked: Cleanliness
Really small rooms. Elevators as well. Front desk staff were not the most welcoming. Bed was not comfortable as I would sink in. Overall enjoyed my night stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Osayi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel, only thing I didn’t like was the placement for the valet parking
Stayed 1 night in Sep 2024

6/10 Okay

Zhengan

Stayed 1 night in Aug 2024

10/10 Excellent

Samantha Faith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so charming and absolutely gorgeous (and possibly haunted?). It was right across the street from the convention center, close to bus stops, the front desk was lovely, and they cleaned our room every day.
Stayed 5 nights in Sep 2024

2/10 Terrible

Li

Stayed 2 nights in Jul 2024

10/10 Excellent

Devon, New York

Liked: Cleanliness, staff & service, property conditions & facilities
One night stay only, everything was good
Stayed 1 night in Aug 2024

8/10 Good

Cindy Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Aug 2024

10/10 Excellent

Ayame

Stayed 1 night in Sep 2024

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable, bathroom was spotless, the shower was great, and the Italian restaurant was good, which is all you really need for a good stay. But… I just didn’t like the decor, which was in-keeping with the Hotel’s 100 year history (dark woods and beiges). Some will find that charming and ‘rustic’ and so love it, but I prefer much more modern decor. Give a room from an Ikea catalogue any day!! ;-)
Stayed 5 nights in Aug 2024

2/10 Terrible

aaliyah

Stayed 1 night in Aug 2024

10/10 Excellent

veronica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice will definitely be back
Stayed 1 night in Jul 2024

10/10 Excellent

Kathy Janet

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Margarett D

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets were dirty when arriving to room. The air conditioning did not work well at all. They said they would accommodate, but never did. You also have to pay for parking. Hotel needs major updates and at this time they’re relying on the name to draw people in. System errors as well. The only good thing is the the staff were respectful when speaking to them but like i said never accommodated as they said they would.
Stayed 2 nights in Jun 2024

6/10 Okay

Marc, Woodland Hills

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
What you notice first is an absolutely gorgeous lobby. Hard to believe they didn't build a bar in the main lobby area, but the space is pure magic. Il Fornaio (their only restaurant) has become an unfortunate victim of massive franchising, thus not a great restaurant, but good to have in a pinch. Where they struggle is the room size and the noise fact. I don't think I've stayed in a room and bathroom that small since I visited Europe. The rooms are bordering on claustrophobic, and the bathroom more so. Walls are relatively thin and the noise from above and the sides can be distracting if you're looking for a good night sleep. It's a well situated hotel however, and you'll find most of what you need around it.
Stayed 1 night in Aug 2024

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities
I like the room that it was clean and it was pretty quiet. We got there around two in the morning and we went straight to sleep. No noise. No nothing until I woke up.
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave stars
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San jose layover
Great location and lots to do in the downtown area. Very friendly and helpful staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Stayed 1 night in Aug 2024

10/10 Excellent

Esmeralda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location! Easy walk to dining, entertainment, and much more!
Stayed 1 night in Aug 2024

8/10 Good

Asha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Danielle

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The front desk people were rude the entire stay. There was no liner in the trash can, the toilet was hard to flush, and the coffee machine was broken in the room. We were walking back to the hotel and a valet was driving CRAZY and almost hit us in the crosswalk. Check out is at 12:00 and I requested the late check out. Front desk stated, “the best we can do is12:30 for you.” The restaurant was super good. The menu was hard to read because the bold menu items were in Italian and the English explanation was tiny. The service was also a little slow. But drinks and food were on point. Parking for the valet was also confusing, it’s literally parking on a corner of the street. Valet was $51/night plus tax
Stayed 1 night in Aug 2024