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Laguna Inn & Suites

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Laguna Inn & Suites

Economy Room, 1 King Bed, Non Smoking, Jetted Tub | Blackout curtains, soundproofing, iron/ironing board, free WiFi
Reception
Economy Room, 1 King Bed, Non Smoking, Jetted Tub (Deluxe room, 1 King Bed, Jetted tub) | Living area | TV
Property entrance
Economy Room, 1 King Bed, Non Smoking, Jetted Tub (Deluxe room, 1 King Bed, Jetted tub) | Jetted bathtub

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
28742 Camino Capistrano, San Juan Capistrano, CA, 92675
  • Saddleback College
    7 min walk
  • In-N-Out Burger
    1 min walk
  • Laguna Niguel Station
    10 min walk
  • Orange County, CA (SNA-John Wayne)
    19 min drive

Room options

View all photos for Economy Room, 1 King Bed, Non Smoking, Jetted Tub

Economy Room, 1 King Bed, Non Smoking, Jetted Tub | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room, 1 King Bed, Non Smoking

Economy Room, 1 King Bed, Non Smoking | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Economy Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room, 2 Queen Beds, Non Smoking (Two Queen beds)

Economy Double Room, 2 Queen Beds, Non Smoking (Two Queen beds) | Blackout curtains, soundproofing, iron/ironing board, free WiFi

Economy Double Room, 2 Queen Beds, Non Smoking (Two Queen beds)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Accessible 1 King Bed, Non smoking)

Jetted bath, free toiletries, towels, soap

Deluxe Room, 1 King Bed, Non Smoking (Accessible 1 King Bed, Non smoking)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Capistrano Inn

Pool
Hot tub
Breakfast included
Pet-friendly
3.7 out of 5, Good, (1000)
The price is CHF 102
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Best Western Capistrano Inn

About this property

Laguna Inn & Suites

Hotel in San Juan Capistrano with free parking
This smoke-free hotel features laundry facilities, a 24-hour front desk and express check-out. Self parking is free.
Laguna Inn & Suites offers 33 air-conditioned accommodations with an iron/ironing board and free toiletries. Cable televisions are provided.

Bathrooms include baths or showers with in-room jetted baths. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Laguna Inn & Suites. During your stay, you're just a quick walk from Saddleback College. Free self-parking and laundry facilities are available.
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Mission San Juan Capistrano and 11 minutes from Irvine Spectrum Center
Laguna Inn & Suites offers its guests laundry facilities, express check-out, and a lift. The front desk is open around the clock. Limited free parking is available on a first-come, first-served basis.

This San Juan Capistrano hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (104 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check in from 3 PM to 9:00 PM and 3:00 PM to 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150.00 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Americas Best Value Laguna Inn
Americas Best Value Laguna Inn Motel
Americas Best Value Laguna Inn Motel San Juan Capistrano
Americas Best Value Laguna Inn San Juan Capistrano
Americas Best Value Laguna San Juan Capistrano
Americas Best Value Laguna
Americas Best Value Laguna Inn Suites
Laguna Inn Suites
Laguna Inn & Suites Hotel
Americas Best Value Laguna Inn Suites
Laguna Inn & Suites San Juan Capistrano
Laguna Inn & Suites Hotel San Juan Capistrano

Laguna Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 133 out of 319 reviews" "
Rating 8 - Good. 68 out of 319 reviews" "
Rating 6 - Okay. 60 out of 319 reviews" "
Rating 4 - Poor. 30 out of 319 reviews" "
Rating 2 - Terrible. 28 out of 319 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Michelle

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely old. It had a terrible musty smell. The bed was terrible uncomfortable and very hard. Couldn’t sleep all night! I had neck and back pain. The pillows were awful. So old and smelled, horrible. Floor was really dirty and lots of accumulated dust and dirt! I will never return. The cost of $98.00 was a million times worse than any budget motel. I got the room for my boyfriend and he never slept! It was a $100.00 cash deposit! I signed for the office to return the $100 deposit to my boyfriend. They refused and I had to come to get the deposit. I was at a doctors appointment and had to get to the motel to receive my cash. My boyfriend is 72 and came for a cardiologist appointment. Sad he could sleep and breathe clean air! We will never be back. Owner was extremely RUDE! He had no respect for the elderly.
Stayed 1 night in Sep 2024

4/10 Poor

bonnie, Huntington Beach

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
It was clean and near the freeway. The gentleman at reception was very nice and helpful. But it was extremely over priced for the saturday night we stayed . No amenities. Not even a coffee maker. Veryno frills.
Stayed 1 night in Sep 2024

4/10 Poor

Sandra

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Missing pieces in our room. Couch missing cushions. No TV No place to put your luggage
Stayed 1 night in Sep 2024

8/10 Good

Murat

Stayed 2 nights in Aug 2024

10/10 Excellent

Ashlynn

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Sep 2024

8/10 Good

Arasch

Stayed 1 night in Aug 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Jul 2024

6/10 Okay

Ronald

Stayed 1 night in Sep 2024

10/10 Excellent

Chad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are amazing and the place is always clean and quiet
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Stayed 3 nights in Aug 2024

6/10 Okay

scott, thousand palms

Liked: Cleanliness
Disliked: Amenities
In a strange place ,right next to freeway
Stayed 1 night in Aug 2024

10/10 Excellent

Erica

Liked: Cleanliness, property conditions & facilities
Service was great! Fast and efficient
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Ed

Travelled with family
Liked: Cleanliness
Actually the 2 room suite was as immaculate as it could get given what it consists of, the towels were soft and the bed comfortable. Bring earplugs for the freeway and train NOISE. We chose least expensive in the area for a one nite stay and guess what, you get what you pay for.
Stayed 1 night in Aug 2024

8/10 Good

Sandra

Liked: Property conditions & facilities
Large room and clean. Staff friendly. Pretty quiet considering it’s next to the freeway. Felt safe. Pretty sparse room , furnishing seen better days. No lamps next to the bed? Perhaps people stole them?
Stayed 1 night in Aug 2024

2/10 Terrible

Marcia R

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never agian! Walls were thin, the bathroom was filthy (mold) and the toilet clogged. When we called, the front desk, he spent too much time trying to figure out why it clogged, then said they don't have a "Maid" to come with the plunger so my husband had to go get it, and we unclogged the toilet. Note to front desk: it doesn't have to be a maid. Put a sign up stating you will be right back and go figure it out.
Stayed 1 night in Aug 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, property conditions & facilities
Room 213 faces an In-N-Out burger and is sandwiched between the five freeway and a train track. I checked in late and went straight to bed, otherwise I would have demanded to be moved to a different room. I was awoken every hour on the hour by some noise or another. The air conditioner cycling on and off because the constant fan does not stay constant, trash truck pick up in the middle of the night, food delivery to In-N-Out in the middle of the night, car alarms going off in the in and out parking lot. You get the idea. This place is incredibly overpriced as well, the bed felt like it was made of cardboard stacked on cardboard. Avoid if at all possible especially if you're a light sleeper.
Stayed 1 night in Aug 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious rooms and very friendly, helpful staff! Everyone was kind and willing to lend a hand without even being asked. Nice property!
Stayed 1 night in Aug 2024

4/10 Poor

Nichole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
People partying on balconies at 11:00pm but hotel staff called them. A/C doesn’t work very well.
Stayed 1 night in Aug 2024

10/10 Excellent

Mack

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Like closeness to fast food
Stayed 2 nights in Aug 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. A little noise because next to freeway.
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Booked this hotel last minute and we were not disappointed. The staff (owners) were delightful and friendly. Our room was upgraded which was so nice and convenient for our family. It is right next door to In N Out Burger which was great instead of having to drive. Somewhere. The room was clean and spacious. The hotel is behind the freeway so a bit noisy but we were only there to sleep and the cars acted as white noise. Will be back again!
Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brittney

Travelled with partner
Liked: Amenities, property conditions & facilities
We had a great stay! Staff was very friendly
Stayed 1 night in Aug 2024