See all properties

Best Western Capistrano Inn

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Capistrano Inn

Exterior
Free daily full breakfast
Desk, laptop workspace, iron/ironing board, free WiFi
Combined shower/bathtub, free toiletries, hair dryer, towels
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
27174 Ortega Hwy, San Juan Capistrano, CA, 92675
  • Place, Historic Town Center Park
    ‪5 min walk‬
  • Place, Mission San Juan Capistrano
    ‪8 min walk‬
  • Place, Los Rios Historic District
    ‪2 min drive‬
  • Airport, Orange County, CA (SNA-John Wayne)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(13 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Balcony, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

2 Double Beds, Non-Smoking, Balcony, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

1 Queen Bed, Non-Smoking, High Speed Internet, Microwave and Refrigerator, Coffee Maker, Iron, Hairdryer

  • Sleeps 2

2 Queen Beds, Non-Smoking, Balcony, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

Mobility Accessible Pet Friendly 2 Queen Room with Bathtub

  • Sleeps 4

Mobility Accessible Pet Friendly Queen Room with Bathtub

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Bathtub, Pet Friendly Room, Balcony, Non-Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Pet Friendly Room, Non-Smoking

  • Sleeps 4

Similar properties

Exterior
Laguna Inn & Suites
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
4.0 out of 5, Very good, 481 reviews
The price is CHF 68
includes taxes & fees
8 Jan - 9 Jan 2026
Laguna Inn & Suites

About this property

Best Western Capistrano Inn

Hotel with free breakfast, 10-minute walk to Mission San Juan Capistrano
This smoke-free hotel features an outdoor pool, a snack bar/deli and Access to hot tub. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.
Best Western Capistrano Inn offers 108 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Capistrano Inn gets high marks from our customers. During your stay, you're just a quick walk from Mission San Juan Capistrano. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a gift shop
  • Guests have great things to say about the breakfast and the helpful staff
  • 10 minutes by foot from Mission San Juan Capistrano and a 3-minute drive from The Coach House
  • Pets welcome for a fee
Best Western Capistrano Inn offers its guests an outdoor pool and Access to hot tub. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. The business-friendly Best Western Capistrano Inn also features gift shops/newsstands, coffee/tea in common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This San Juan Capistrano hotel is smoke free.

Guests are served a free full breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 6 February 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Capistrano
Best Western Capistrano Inn
Capistrano Inn
Capistrano Inn Best Western
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western
Capistrano Juan Capistrano
Best Western Capistrano Inn Hotel
Best Western Capistrano Inn San Juan Capistrano
Best Western Capistrano Inn Hotel San Juan Capistrano

Best Western Capistrano Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 408 out of 1001 reviews
Rating 8 - Good. 229 out of 1001 reviews
Rating 6 - Okay. 186 out of 1001 reviews
Rating 4 - Poor. 88 out of 1001 reviews
Rating 2 - Terrible. 90 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place good location
Stayed 3 nights in Jul 2025

10/10 Excellent

Evelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Larry

Stayed 2 nights in Sep 2025

6/10 Okay

SUSAN

Travelled with group

Started promising ended up disappointing

The check in staff was helpful and very friendly. It was disappointing, however that the pool was too full of bugs and hadn’t been clean to even use. A pool was one of the reasons we selected this hotel. I in addition, the fire alarm in the room was chirping all night from either a low battery or dirty connections. The front desk staff was unable to get anyone to fix it for us, and we couldn’t reach it. Sadly, they were unable to do anything, but give a few extra best western points for losing an entire night sleep. Very disappointing! Yeah
Stayed 1 night in Sep 2025

6/10 Okay

cesar

Stayed 3 nights in Sep 2025

8/10 Good

Katie

Liked: Staff & service
Off the highway, a little run down but perfectly fine pit stop hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Evelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds, great view of the hills and location close to the beach areas and lots of restaurants.
Stayed 2 nights in Aug 2025

6/10 Okay

Martine

Stayed 1 night in Sep 2025

6/10 Okay

Laura

Business traveller
Liked: Staff & service

Decent stay

Good price for the area. Staff was courteous and helpful. Room was clean and spacious but had some strong odors.
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed there a few times everybody's been very nice and kind
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms and
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
😃
Stayed 1 night in Aug 2025

8/10 Good

Salvador

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the location of the property. We did had an issue with the TV and Maintenance was sent to fix it. The tub was draining really slow so water would built up when you are taking a shower. We were there for one night and Maintenance said they would fix it. Otherwise staff was great, breakfast was really good as well.
Stayed 1 night in Aug 2025

6/10 Okay

David

Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

6/10 Okay

Jason

Stayed 1 night in Aug 2025

6/10 Okay

jaime

Stayed 1 night in Aug 2025

8/10 Good

Leeani Queens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and clean. Staff is friendly and helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet in room needs shampooing
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place!!

This is in a great area. It’s an older property-bathrooms old, but for the price it’s clean and the breakfast is a great addition. Everyone is very nice and helpful. Great location. You can walk to downtown. I would definitely stay here again!!
Stayed 2 nights in Aug 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Marge

Travelled with family
Liked: Staff & service
Stayed 4 nights in Jul 2025

6/10 Okay

jason

Stayed 4 nights in Aug 2025

6/10 Okay

Kim

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I arrived after dark following a long drive and waited a bit for the front desk clerk to return, she was assisting another guest, which was understandable. At both check-in and check-out, I was helped by the same young lady, who was competent and pleasant. Unfortunately, my experience took a turn for the worse during the night. The night-shift clerk called my room accusing me of being noisy. In reality, it was the intoxicated guest next door arguing and physically fighting with their partner. This left me feeling unsafe, and I was shocked that such behavior was tolerated. Sadly, the overall atmosphere felt more like a low-budget motel than the Best Western brand I’ve trusted in the past. The worst part? I paid for a sleepless, stressful night, on a bed so hard, I’ve laid on concrete that was softer.
Stayed 4 nights in Aug 2025

4/10 Poor

Liliana, Concord

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Non-smoking room, it had an strong cigarette odor, the rate was on the high price, this property needs to be upgraded.
Stayed 2 nights in Aug 2025