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Junior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Presidential Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Refugio. During your stay, you're just a quick walk from San Juan de los Lagos Cathedral Basilica. Free WiFi in public areas, free self-parking and a restaurant are available.

  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the buffet restaurant
  • Continental breakfast served weekends for a fee
  • Amenities include a meeting room and a lift
  • Steps from Artisan Market and Capilla del Pocito

Property Features

There's a restaurant on site. Public spaces have free WiFi. Free self parking is available. This 3-star San Juan de los Lagos hotel is smoke free.

  • 98 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2022
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Lift
  • No smoking on site
  • 1 conference room
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel Refugio offers 98 accommodations with complimentary bottles of water and blackout curtains. Beds feature premium bedding. 32-inch Smart televisions come with digital channels. Bathrooms include a shower. This San Juan de los Lagos hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Smart television
  • Digital channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a continental breakfast on weekends from 8:00 AM and 11:30 AM.

RESTAURANTE REFUGIO – On-site buffet restaurant.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 12:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Hotel Refugio

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a first aid kit, window guards and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

  • Mobile key entry is not available
  • Staffed front desk
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Contactless check-in is not available
  • Cashless transactions are available
  • Service animals not allowed
  • Debit cards
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 150 for adults and from MXN 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.