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El Jardin Hotel & Restaurant

3.0 star property

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Photo gallery for El Jardin Hotel & Restaurant

Front of property
Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Exterior
Superior Triple Room, Multiple Beds, Balcony, Tower | Individually decorated, individually furnished, free WiFi, bed sheets
Breakfast, lunch, dinner served; international cuisine, pool views

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Room service
  • Breakfast included
  • Housekeeping

Explore the area

Map
Bahia Nacascolo, 4km from the Center, San Juan del Sur
  • Nacascolo Beach
    ‪15 min walk‬
  • Christ of Mercy Statue
    ‪20 min walk‬
  • San Juan del Sur Beach
    ‪7 min drive‬
  • Tola (ECI-Costa Esmeralda)
    ‪81 min drive‬

Room options

View all photos for Superior Double Room, 1 Queen Bed, Balcony, Tower

Superior Double Room, 1 Queen Bed, Balcony, Tower | Individually decorated, individually furnished, free WiFi, bed sheets

Superior Double Room, 1 Queen Bed, Balcony, Tower

  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, Multiple Beds

Family Triple Room, Multiple Beds | Individually decorated, individually furnished, free WiFi, bed sheets

Family Triple Room, Multiple Beds

  • 28 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Basic Double Room, 1 Queen Bed, Pool Access, Courtyard Area

Basic Double Room, 1 Queen Bed, Pool Access, Courtyard Area | Individually decorated, individually furnished, free WiFi, bed sheets

Basic Double Room, 1 Queen Bed, Pool Access, Courtyard Area

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio, Multiple Beds, Garden View, Garden Area

Junior Studio, Multiple Beds, Garden View, Garden Area | Individually decorated, individually furnished, free WiFi, bed sheets

Junior Studio, Multiple Beds, Garden View, Garden Area

  • 3 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Room, 2 Queen Beds, Balcony, Tower

Superior Room, 2 Queen Beds, Balcony, Tower | Individually decorated, individually furnished, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Balcony, Tower

  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Triple Room, Multiple Beds, Balcony, Tower

Economy Triple Room, Multiple Beds, Balcony, Tower | Individually decorated, individually furnished, free WiFi, bed sheets

Economy Triple Room, Multiple Beds, Balcony, Tower

  • 3 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Comfort Double Room, Balcony, Poolside

Comfort Double Room, Balcony, Poolside | Individually decorated, individually furnished, free WiFi, bed sheets

Comfort Double Room, Balcony, Poolside

  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Superior Triple Room, Multiple Beds, Balcony, Tower

Superior Triple Room, Multiple Beds, Balcony, Tower | Individually decorated, individually furnished, free WiFi, bed sheets

Superior Triple Room, Multiple Beds, Balcony, Tower

  • 3.3 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

El Jardin Hotel & Restaurant

Hotel with a nearby private beach, near Nacascolo Beach
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a beach bar, concierge services and a library.
El Jardin Hotel & Restaurant offers 10 air-conditioned accommodations, with a ceiling fan. Each accommodation is individually furnished and decorated. This San Juan del Sur hotel provides complimentary wireless Internet access. Bathrooms include a shower. In-room massages and hairdryers can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at El Jardin Hotel & Restaurant, you'll be within walking distance of Nacascolo Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at El Jardín, a family restaurant with ocean views
  • Take a swim in the outdoor pool
  • Amenities include multilingual staff, a terrace and library
  • On-site recreation includes volleyball
  • Just a 3-minute drive from Nacascolo Beach and 7 minutes from San Juan del Sur Beach
  • Airport drop-off and beach shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
A private beach is featured. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a library, and a terrace are also featured at El Jardin Hotel & Restaurant. You'll have access to the outdoor pool at a partner property. A shuttle from the hotel to the airport (available 24 hours) and a beach shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star San Juan del Sur hotel.

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 10 AM.
El Jardín – Overlooking the ocean and pool, this family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
Room service is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Beach shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A beach bar
  • A restaurant

Restaurants on site

  • El Jardín

Things to do

  • Beach volleyball
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 10:00 PM and 5:00 AM

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5.5 per cent for credit card payments
The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 20 per pet, per stay, plus a deposit of USD 20 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 95 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 100 per person
  • Airport shuttle fee per child: USD 90 (from 1 to 9 years old)
  • Pet deposit: USD 20 per stay
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 10:00 PM and 5:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 5.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
El Jardin Hotel & Restaurant offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 10:00 AM - 8:00 PM.
Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

El Jardin Hotel
Hotel El Jardin
Hotel Jardin
Jardin Hotel
El Jardin Nicaragua/San Juan Del Sur
El Jardin Hotel San Juan del Sur
El Jardin San Juan del Sur
El Jardin Hotel Restaurant
Jardin & Restaurant Juan Sur
El Jardin Hotel & Restaurant Hotel
El Jardin Hotel & Restaurant San Juan del Sur
El Jardin Hotel & Restaurant Hotel San Juan del Sur

El Jardin Hotel & Restaurant Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 132 reviews
Rating 8 - Good. 37 out of 132 reviews
Rating 6 - Okay. 11 out of 132 reviews
Rating 4 - Poor. 3 out of 132 reviews
Rating 2 - Terrible. 5 out of 132 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Scott C

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good folks. Good vibe.
Stayed 1 night in May 2024

10/10 Excellent

JESMAR

Stayed 1 night in Mar 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

BRADLEY

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Upon checking in my card was swiped for a charge less than the hotels.com price that I paid earlier in the month..when questioned I got no answer. Sheets were scuffed and stained and just placed on the mattress. On our last night someone left a tap running in a room on the same level as us. Room 7, and I woke up at 1030pm to a flooded room with half an inch of water that had soaked my computer bag. Managed to track down the nite manager who I helped clean up the wet floors with mops, broom and towels. The next day when I checked out there was no attempt by any of the staff to acknowledge or apologize for what had happened. I was then charged for supplemental food as expected. When I returned to pick up my bags I was then told they had shorted me the bill and i still owed 12, more. One would think that all the inconvenience of a flooded bedroom would have at least warranted some sort credit but nothing was offered. Instead I just received a glazed look and an additional bill. Not surprised this property is for sale !!!!! I will never return.
Stayed 4 nights in Jan 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Need have chair on the balcony to read or sunbathing .
Stayed 2 nights in Jan 2024

10/10 Excellent

Garrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Happened to stay while the owner was visiting, he was very cordial. The road leading up to the property was a bit rough, which I didn’t expect in my (cheap) rented sedan. But the staff overall was very friendly. The shower was hot (something I’ve struggled to find in Nicaragua). The traditional nica breakfast was good. The room was great and the view was even better! Were definitely satisfied overall and would recommend to anyone visiting San Juan del Sur
Stayed 1 night in Oct 2023

10/10 Excellent

Jenedyer, Broadway

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent view i love it. Hotel was nice and clean, i got an upgrade to the best view. Great staff, i was welcomed by the staff when i arrived at the parking loy. I will be back!
Stayed 1 night in Jun 2023

10/10 Excellent

Isabella

Stayed 3 nights in Jun 2023

8/10 Good

Kristy

Liked: Staff & service
Lovely place, a bit out of the way. Rooms are small, and not that comfortable. The place is very noisy and you can hear the people next door talking. The view and pool are spectacular. The food was very good.
Stayed 2 nights in Mar 2023

10/10 Excellent

Aliaksei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and management. Yes and the view)
Stayed 2 nights in Jan 2023

2/10 Terrible

James

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We did not stay and are cancelling our transaction. The name says Hotel and Restaurant but there is no restaurant. The road up to the hotel is only passable with a heavy duty vehicle.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The staff was very nice
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very private, awesome view, road not so friendly and up a high hill. Suggest an SUV or a Truck.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Business traveller
Very good hotel. I love how Raiza waited for us until late around midnight. She was very helpful, kind with hotel directions and I loved our room amazing view and the hotel, the breakfast was so yummy. The only thing was it’s spring the pool needed to be more clean we found several flowers folding and bees but over all hotel was excellent, clean and with an gorgeous view to the ocean. We can wait to visit again. I highly recommend this hotel El Jardin.! Thank you Ivy U. Possekel
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views, great food, clean rooms, and very helpful staff! Even though it is a little out of town, taking a taxi is very easy (their driver Alex is awesome) and worth it. Thank you El Jardin for such a great experience!
Stayed 6 nights in Feb 2020

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
another good stay here
Repeat visit. Well located, clean, with great view. Awesome breakfast.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Had many issues with Davide.. manager. He was not truthful about meal and bar costs... not one staff person showed or opened restaurant till after 7:30 am. Was told they would do our laundry for a fee and would be ready next morning. NOT ready by 8:30( when we were leaving) and told the dryer wasn’t working.. left with soaking wet clothes. Sat on bench on deck which collapsed under me...luckily not hurt. All said ...Davide should not be managing this hotel.
Stayed 1 night in Jul 2019

4/10 Poor

Richard, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It was a long way from town. The service was great, however, the prices at the bar and restaurant were astronomical. We paid $8 for shots of well vodkas. Unbelieveable!!!
Stayed 3 nights in Oct 2018

10/10 Excellent

Wilber, West palm beach, florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Away of the crow of the beach. Pecefull
Stayed 1 night in May 2018

10/10 Excellent

Mark, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Jardin Hotel & Restaurant - Best place ever
We visited El Jardin in February 2018, and it was a great vacation. The hotel staff was exceptional, and they went out of there way to make our stay fantastic. Everything on the menu is exceptional, and we nearly tried everything. It's about 10 minutes from San Juan Del Sur, and a $5.00 cab ride. We hope to be back soon, and definitely are returning to El Jardin.
Stayed 5 nights in Feb 2018

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will definitely be back
Oh my...it was good. Above the noise and clatter of San Juan del Sur, it was a wonderful oasis. We really would not have had to leave. The service was wonderful and the restaurant is more than wonderful. AND the view was truly life-giving. Can you tell we loved it? It is a ways to anything else, but if you have a car, it is no problem. We understand that there were regular shuttles,so even if you didn’t have a car, you should be able to get around. We booked this as a two-day Sabbath during a business trip, and left revived, well-fed and ready to go back to life. We will definitely be back.
Stayed 3 nights in Jan 2018

10/10 Excellent

Ashley, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, beautiful views, spectatcular food
What a amazing experience it was to stay at El Jardin, the view is breathtaking, the food in the restraunt is delicious. Also the breakfast thats included is amazing..not just cereal and toast but ordered hot food (crepes, bacon, eggs). We were more then thrilled to stay here for the entire week. The dog pandora is such a beauty, smart and so kind. The owners are fabulous. so kind and caring. What a gem this hotel is! and far enough from town that its relaxing but only $5 taxi to centro of San juan del sur. Cant praise this hotel enough. Thanks agagin, see you agagin soon love from Canada.
Stayed 7 nights in Oct 2017

8/10 Good

DG

Liked: Staff & service, property conditions & facilities, room comfort
Great location and accomodations
The hotel was located in a more quiet location than the main town area. Accommodations were great for the price and included a plentiful breakfast, free daily shuttle to town, access to pool. Great view of the bay!
Stayed 3 nights in Aug 2017

8/10 Good

Jim, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel with great view
We were charged $15 cab fare from downtown SJDS (one way) to the hotel. If you plan on going back and forth between the hotel and town, the expense may add up. Hotel offers a morning shuttle into town, but cab fare may still be something to take into consideration. Breakfast is included in price and helps offset the cost. The room had a great view and large private balcony. If you are looking for a safe and quiet hotel away from town, you will be happy here.
Stayed 1 night in Jun 2017