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Ciqala Suites Hotel

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ciqala Suites Hotel

Terrace/patio
Terrace/patio
The Signature Suite | Premium bedding, memory-foam beds, minibar, in-room safe
Luxury Studio Suite, 1 Queen Bed | Living area | LCD TV
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
  • Bar
  • Pool
  • Pet-friendly
  • Parking included
  • Room service

Explore the area

Map
752 Manuel Fernandez Juncos Ave, San Juan, 00908
  • Sheraton Casino
    9 min walk
  • Distrito T-Mobile
    11 min walk
  • Puerto Rico Convention Center
    12 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    5 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Suite

  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Luxury Studio Suite, 1 Queen Bed

Luxury Studio Suite, 1 Queen Bed | Premium bedding, memory-foam beds, minibar, in-room safe

Luxury Studio Suite, 1 Queen Bed

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for The Signature Suite

The Signature Suite | Premium bedding, memory-foam beds, minibar, in-room safe

The Signature Suite

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | Bathroom | Free toiletries, hair dryer, dressing gowns, towels

Luxury Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, memory-foam beds, minibar, in-room safe

Presidential Suite

  • 158 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, memory-foam beds, minibar, in-room safe

Superior Room, 1 Queen Bed

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Ciqala Suites Hotel

Hotel with free breakfast, near Pan American Pier
This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking and a free beach shuttle. Additionally, a poolside bar, a rooftop terrace and concierge services are on-site.
Ciqala Suites Hotel offers 19 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the free breakfast at Ciqala Suites Hotel. During your stay, you're just a quick walk from Conservatory of Music of Puerto Rico. Enjoy features like free WiFi in public areas, free self-parking and a free beach shuttle.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine and ocean views while dining at Our SP Floor Lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the breakfast
  • Within a 15-minute walk of Pan American Pier and Puerto Rico Convention Center
  • Free beach shuttle service
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the business-friendly Ciqala Suites Hotel. Free self parking is available.

This 4-star San Juan hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Our SP Floor Lounge – This poolside rooftop bar specialises in Caribbean cuisine. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Our SP Floor Lounge

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Service fee: 20 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property is professionally cleaned
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

CIQALA
CIQALA Luxury
CIQALA Luxury Suites
CIQALA Luxury Suites Condo
CIQALA Luxury Suites Condo San Juan
CIQALA Luxury Suites San Juan
CIQALA Suites
Ciqala Hotel San Juan
CIQALA Luxury Suites
Ciqala Suites Hotel Hotel
Ciqala Suites Hotel San Juan
Ciqala Suites Hotel Hotel San Juan

Ciqala Suites Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 413 out of 1004 reviews" "
Rating 8 - Good. 201 out of 1004 reviews" "
Rating 6 - Okay. 119 out of 1004 reviews" "
Rating 4 - Poor. 101 out of 1004 reviews" "
Rating 2 - Terrible. 170 out of 1004 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Xiomara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Derrick

Stayed 7 nights in Aug 2024

4/10 Poor

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

salma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Zafira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location, my room was super clean and comfortable, the parking it’s free, and the breakfast is good. Didn’t like the pool, is small and uncomfortable. But besides that was a good experience.
Stayed 2 nights in Sep 2024

8/10 Good

Wilma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ileana

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Ulrich

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Pedro, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

JOHANNY

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente precio accesible, buen servicio, excelente localización.
Stayed 1 night in Sep 2024

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at this hotel. Very friendly staff and clean, spacious rooms. Would definitely stay here again.
Stayed 4 nights in Aug 2024

2/10 Terrible

Rieng

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is not what the pictures look like. The hotel is not a 4 star hotel at all. Nor is it luxury. It’s more like a motel. The only thing that is nice is the view from their rooftop. The pool is the size of a bathtub in the middle of high top chair/table dinner. Their rooms are small and old. There’s cracks and mold that indicate the hotel need work on. They always have workers and people hanging outside where the entrance is. And they make it seem like an inconvenient for them to move out the way so you can park the car. The parking garage is only one door to go in and out. And it’s so narrow that if you’re not careful you’ll take your car mirror off. Save your self some money and book anywhere but here. Also not much around that area where you can walk or feel safe walking at night. Also ladies if you use their towels, please remove all make up with wipes first before using their towels. They charge you for make up stains or any dirt stain on their towels. Garbage hotel.
Stayed 3 nights in Sep 2024

8/10 Good

Treena

Stayed 4 nights in Aug 2024

10/10 Excellent

Annette, Luquillo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gifted this hotel to newlywed couple and they loved absolutely every detail and treatment.
Stayed 1 night in Sep 2024

10/10 Excellent

katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Vernice

Stayed 5 nights in Aug 2024

10/10 Excellent

cleon

Stayed 3 nights in Aug 2024

8/10 Good

Edvanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Yamile Figueroa

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything!! The staff was super helpful and friendly. The only thing was that during my stay the TV connection was not properly working, they did send someone to fix it once I called but not even an hour later the TV connection went out again. I didn’t want to bother them again with the same thing, but I’m sure they would have sent someone out again to fix it.
Stayed 3 nights in Aug 2024

10/10 Excellent

crystal, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying here and i will definitely stay again and recommend this hotel. The food 10/10 the area so close to a lot of things, including the 24hr convenience store right on the side. Everyone who works here is very friendly and helpful at all times! I really enjoyed my stay! Thank you and please keep up the great work!
Stayed 3 nights in Aug 2024

10/10 Excellent

Arminda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is in the cosmopolitan area many places to go near
Stayed 7 nights in Aug 2024

10/10 Excellent

Nelida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and staff.
Stayed 2 nights in Jun 2024

8/10 Good

Leah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof to was beautiful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop view is amazing especially at night
Stayed 2 nights in Aug 2024

4/10 Poor

Cynthia, Norwich

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pool is the size of the bathtub. Ice machine loud and leaking. Staff friendly.
Stayed 1 night in Aug 2024