Casa Ciana

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Casa Ciana

Luxury Suite, 3 Bedrooms | Living area | 42-inch flat-screen TV with digital channels, TV, Netflix
Luxury Suite, 2 Bedrooms | Living area | 42-inch flat-screen TV with digital channels, TV, Netflix
Luxury Suite, 3 Bedrooms | Balcony
Luxury Suite, 2 Bedrooms | View from room
Luxury Suite, 2 Bedrooms | Living area | 42-inch flat-screen TV with digital channels, TV, Netflix

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Laundry
  • Free WiFi

Explore the area

Map
634 Calle Monserrate, San Juan, San Juan, 00907
  • Conservatory of Music of Puerto Rico
    ‪5 min walk‬
  • Plaza del Mercado
    ‪14 min walk‬
  • Casino del Mar at La Concha Resort
    ‪17 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Mark Anthony Luxury Double Room/ Queen bed/1Ba

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Ricky Martin Luxury Double Room/ Queen Bed/ 1Ba

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Bad Bunny Luxury Double Room/ Queen Bed 1 Ba

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Luxury Suite, 3 Bedrooms

  • 118 sq m
  • Sleeps 6
  • 3 Queen Beds

Luxury Suite, 2 Bedrooms

  • 80 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Casa Ciana

Art Deco San Juan guesthouse in Santurce with free parking
This smoke-free guesthouse features dry cleaning, free self-parking and free Wi-Fi in public areas. Housekeeping is available on request.
Casa Ciana offers 5 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Casa Ciana. During your stay, you're just a quick walk from Conservatory of Music of Puerto Rico. Features include free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Services include dry cleaning/laundry and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from Conservatory of Music of Puerto Rico and a 2-minute drive from Museo de Arte de Puerto Rico
Casa Ciana offers its guests dry cleaning/laundry services. WiFi is free in public spaces. Free self parking is available.

This Art Deco San Juan guest house is smoke free.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Onsite parking includes off-street options

Conveniences

  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

  • Pets and service animals are not allowed at Casa Ciana

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance.
Property Registration Number 930519

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casa Ciana San Juan
Casa Ciana Guesthouse
Casa Ciana Guesthouse San Juan

Casa Ciana Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 255 out of 297 reviews
Rating 8 - Good. 25 out of 297 reviews
Rating 6 - Okay. 9 out of 297 reviews
Rating 4 - Poor. 6 out of 297 reviews
Rating 2 - Terrible. 2 out of 297 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

PEDRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean two bedroom with balconies. Well appointed and decorated. Extremely clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a surprise!
Beautiful property; it really is just like the photos. East check in, of street parking and very conveniently located. Everything seemed brand new. Friendly and attentive staff. I highly recommend this property.
Stayed 1 night in Nov 2024

10/10 Excellent

Carmen I

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
I enjoyed my stay very much room was very comfortable very clean property manager and owner were really nice to me. I will come back again. It will be in February and I will be looking forward to staying with you guys again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and nice. And what special thx to my host Jorge he a wonderful host, very helpful and should get host of the year 👍👍👍
Stayed 1 night in Nov 2024

10/10 Excellent

Gerdley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was a little nervous because I wasn’t sure if I would be able to get in touch with anybody because there’s no front desk. But they are very nice and friendly. They always answer the phone and very quick with help. If they don’t answer for some reason. They will return your call under at least 10 minutes. Overall. I loved it. They are great
Stayed 4 nights in Nov 2024

10/10 Excellent

Brenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very near to a lively night life. A short walk and there was food and drink with hundreds of people having a good time. It was far enough to not be heard from the hotel and close enough to walk to easily. Great stay especially for the price.
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property staff was extremely kind and answered all my questions promptly. It is a beautiful property.
Stayed 1 night in Nov 2024

10/10 Excellent

Sanual

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two words… Stay. Here. Casa Ciana is absolutely lovely. The staff and service is outstanding. The casa is clean, bright and airy. Everyone was so helpful! This is a great home away from home. Would definitely stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

ELAINE, Ponce

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impecable muy bonito
Stayed 1 night in Nov 2024

10/10 Excellent

Tuarea

Stayed 1 night in Sep 2024

10/10 Excellent

angel, Riverview

Stayed 1 night in Oct 2024

10/10 Excellent

Putip

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Jolenis M.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty and very clean, it was close to everywhere. I love it.
Stayed 2 nights in Oct 2024

10/10 Excellent

JOSE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar muy limpio, moderno y la atención aunque todo es por teléfono es muy buena y el trato es excelente.
Stayed 1 night in Oct 2024

10/10 Excellent

Oumarou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely enjoyed my stay. Will return. Highly recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Bryan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As someone who has had the pleasure of staying at Casa Ciana three times now, I can confidently say it’s one of my favorite places. Each visit, Jorge has been nothing short of incredible—attentive, kind, and always making me feel right at home. Whether it’s my first or third stay, they treat me like family, and it’s that kind of hospitality that keeps bringing me back. The location is another huge plus. Being so close to Calle Cerra means you’re just steps away from some of the best spots in town, yet the peaceful vibe of Casa Ciana makes it the perfect retreat after a day out. If you’re looking for a place with top-notch service and a prime location, Casa Ciana is it!
Stayed 1 night in Oct 2024

10/10 Excellent

DeAdrianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean! Smelled good!
Stayed 2 nights in Oct 2024

8/10 Good

DeAdrianne

Stayed 1 night in Oct 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and helpful staff. Convenient location , liked that parking was included
Stayed 3 nights in Sep 2024

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
It was in a very nice location and the hotel was very boutique and nice, but it was a true 250 square feet and everyone shared the common area. People were loud in the morning and I'm a night owl. So the proximity of the rooms and amenities wasn't necessarily optimal for me. The room was right next to the street so there was that noise too. I would've given them 4 stars, but I hate when people are rude when I've already checked out, it's extremely unprofessional. I shouldn't have to send a snarky response while navigating boarding my plane. Pet peeve.
Stayed 3 nights in Sep 2024

10/10 Excellent

Iraima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean, quiet, you can relax in very comfortable rooms.
Stayed 1 night in Sep 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Maggie

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is kept nice and clean. Very secure. Solo traveler here felt very safe. The service was phenomenal the Staff was courteous, friendly and very helpful. Jorge had the best response time and was very kind. Everything in the room was very new and modern. They provided all amenities complimentary soda, coffee, bottles of water. The hotel is located in a very convenient area Bars and entertainment are walking distance. Plus a bunch of great food options definitely recommend 10/10 would stay again
Stayed 2 nights in Sep 2024