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El Canario By The Lagoon

3.0 star property

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Photo gallery for El Canario By The Lagoon

Kayaking
Beach nearby, sun-loungers, beach umbrellas, beach towels
City view from property
Dining
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
4 Calle Clemenceau, San Juan, 00907
  • Casino del Mar at La Concha Resort
    ‪6 min walk‬
  • Condado Beach
    ‪12 min walk‬
  • Plaza del Mercado
    ‪14 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪14 min drive‬

Room options

View all photos for Penthouse, 1 King Bed, Kitchenette

Penthouse, 1 King Bed, Kitchenette | Pillow-top beds, blackout curtains, free WiFi, bed sheets

Penthouse, 1 King Bed, Kitchenette

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 2 Queen Beds, Kitchenette

Penthouse, 2 Queen Beds, Kitchenette | Pillow-top beds, blackout curtains, free WiFi, bed sheets

Penthouse, 2 Queen Beds, Kitchenette

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillow-top beds, blackout curtains, free WiFi, bed sheets

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Pillow-top beds, blackout curtains, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Pool

Abitta Boutique Hotel, Ascend Hotel Collection

  • Pool
  • Hot tub
  • Kids pool
  • Free WiFi
4.2 out of 5, Very good, (471)
The price is CHF 272
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Abitta Boutique Hotel, Ascend Hotel Collection

About this property

El Canario By The Lagoon

Hotel with a 24-hour front desk, near Puerto Rico Convention Center
Access to hot tub, valet parking and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and multilingual staff assistance.
El Canario By The Lagoon offers 44 air-conditioned accommodations with free toiletries and blackout curtains. Beds feature pillowtop mattresses. Cable televisions are provided.

Bathrooms include a shower. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at El Canario By The Lagoon. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and 1 hot tub.
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from Puerto Rico Convention Center and 5 minutes from Jose Miguel Agrelot Coliseum
As a guest of El Canario By The Lagoon, you'll find a hot tub, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. El Canario By The Lagoon also features complimentary use of a nearby fitness facility and a lift. Parking is available for a fee. You'll have access to the outdoor pool at a partner property.

This 3-star San Juan hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 25 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children

Things to do

  • Outdoor pool (guest access)
  • Spa tub

Family friendly

  • Access to nearby outdoor pool
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay
  • Service fee: USD 43.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults and USD 12 to 30 for children
  • Valet parking fee: USD 25.00 per night
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Canario Lagoon
El Canario Lagoon Hotel
El Canario Lagoon Hotel San Juan
El Canario Lagoon San Juan
El Canario By The Lagoon Hotel San Juan
El Canario By The Lagoon Hotel
El Canario By The Lagoon San Juan
El Canario By The Lagoon Hotel San Juan

El Canario By The Lagoon Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 458 out of 1004 reviews
Rating 8 - Good. 270 out of 1004 reviews
Rating 6 - Okay. 104 out of 1004 reviews
Rating 4 - Poor. 68 out of 1004 reviews
Rating 2 - Terrible. 104 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zhe

Stayed 3 nights in Nov 2024

8/10 Good

Francis

Liked: Cleanliness, staff & service
Wall paint was peeling and it smelled of mold.
Stayed 2 nights in Nov 2024

10/10 Excellent

Enrique, Hialeah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. Only that I didn't stay on El Canario but in abbittat hotel. Two years ago I stayed in El Canario, which I think is being renovated
Stayed 1 night in Nov 2024

10/10 Excellent

Ambiorix

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure to stay with you guys!
Stayed 3 nights in Oct 2024

2/10 Terrible

Sebastian

Stayed 1 night in Sep 2024

6/10 Okay

Michelle Nicole

Travelled with group
Liked: Staff & service
The staff was amazing, the dining at the restaurant was also amazing but we ended up inba different hotel and werent informed. We ended up at the Abitta, which we didnt book for a reason and then to be booked there anyways, kind of confusing.
Stayed 2 nights in Aug 2024

10/10 Excellent

CHRISHELL

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and provide a voucher for dining
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Street was flooded
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Stayed 1 night in Aug 2024

10/10 Excellent

Lizbeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family feeling. Sweet employees and they made u feel comfortable on my beautiful island. Beautiful hotel, clean and super friendly. Convenient location everything is within walking distance.
Stayed 16 nights in Aug 2024

8/10 Good

Pascual, San German

Travelled with partner
Liked: Amenities, property conditions & facilities
They are remodeling, which is inconvenient atm, but good for future stays.
Stayed 1 night in Aug 2024

2/10 Terrible

Omar

There is not such El Canario Hotel by the Lagoon. When the GPS took us to the address provided by Expedia, there was no hotel there. I thought that I got to the wrong place, and did reset the GPS, it started taking me around in circles and bringing me back to the same location. Finally I called the phone number listed in the reservation, and the lady who took my call, told me that El Canario Hotel wasn’t functioning, and that I had to got the the Abitta Boutique Hotel, where they were taking guests that booked for El Canario Hotel. There at the Abitta Boutique Hotel they charged me $25 for parking my rental car. They also charged me hotel fees for staying there, $88 for the two nights. Very disappointing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 3 nights in Aug 2024

10/10 Excellent

Florencio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the pool and decent staff.i would definitely recommd to any one who wants to enjoy a week or two
Stayed 4 nights in Aug 2024

10/10 Excellent

Timothy

Liked: Staff & service, property conditions & facilities
Was nice. We stayed 4 days. Not upscale, but worth it for sure.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gualberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Salina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

ANAMARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

jessenia, BRONX

Stayed 4 nights in Jul 2024

2/10 Terrible

Bryan, Waterbury

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The sheets smelled and I woke up with acne on my face and hives on my back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 10 nights in Jul 2024

8/10 Good

Veronique

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice staff, good area, walk to the beach and restaurant
Stayed 5 nights in Jul 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy our stay.
Stayed 1 night in Jul 2024