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El Colonial - Adults Only

3.5 star property
VIP Access

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Photo gallery for El Colonial - Adults Only

Rooftop terrace
Reception
Bar (on property)
Building design
Standard Room | Individually decorated, individually furnished, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
312 C. de San Francisco, San Juan, San Juan, 00901
  • Calle Fortaleza
    ‪1 min walk‬
  • Pier 1
    ‪5 min walk‬
  • Port of San Juan
    ‪6 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Signature Room

Signature Room | Individually decorated, individually furnished, desk, laptop workspace

Signature Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Individually decorated, individually furnished, desk, laptop workspace

Deluxe Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Exclusive Room

Individually decorated, individually furnished, desk, laptop workspace

Exclusive Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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  • Hot tub
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (720)
The price is CHF 331
for 1 room
includes taxes & fees
20 Feb - 21 Feb
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About this property

El Colonial - Adults Only

Adults-only San Juan hotel in Old San Juan with a 24-hour front desk
This smoke-free hotel features a bar/lounge, concierge services and a 24-hour front desk. WiFi in public areas is free. Housekeeping is available on request.
El Colonial - Adults Only offers 33 air-conditioned accommodations, with free toiletries. This individually decorated and furnished accommodation includes desks. 50-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of El Colonial - Adults Only's great location. During your stay, you're just a quick walk from Port of San Juan. Features include free WiFi in public areas, plus a bar and concierge services. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include a concierge
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 10-minute walk of Port of San Juan and Catedral Basilica Menor de San Juan Bautista
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
El Colonial - Adults Only offers its guests a terrace and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.

This 3.5-star San Juan hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 23

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children younger than 23 are not allowed at this adults-only property. All guests 23 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This is an adults-only property and guests under 23 years old aren't allowed.

Property is also known as

El Colonial
El Colonial Adults Only Juan
El Colonial - Adults Only Hotel
El Colonial - Adults Only San Juan
El Colonial - Adults Only Hotel San Juan

El Colonial - Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 897 out of 1100 reviews
Rating 8 - Good. 122 out of 1100 reviews
Rating 6 - Okay. 48 out of 1100 reviews
Rating 4 - Poor. 18 out of 1100 reviews
Rating 2 - Terrible. 15 out of 1100 reviews

9.4/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Camryn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were so nice and helpful, especially Manny, Dayanara and Eduardo!
Stayed 2 nights in Nov 2024

10/10 Excellent

Pier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property and would stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Sol E

Liked: Cleanliness, staff & service, property conditions & facilities
Really cozy and quiet. They have an amazing staff!! Will definitely book again!!
Stayed 1 night in Nov 2024

10/10 Excellent

Sol E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cozy and quiet. Staff was amazing!! Will book again!!
Stayed 1 night in Nov 2024

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service, clean rooms, secure access, and the area around the hotel boasts many bars, restaurants and is close to the cruise port!
Stayed 1 night in Oct 2024

6/10 Okay

javo

Travelled with partner
Liked: Cleanliness, staff & service
Front desk was helpful but rooms were ok i thought i paid alittle more and the room they give me was really small.
Stayed 3 nights in Nov 2024

8/10 Good

Franklin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff is beyond helpful and welcoming! That was my first impression. The open bar is a nice treat, though the rooftop could offer more options. You are in a great location to walk to all the historic sites.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jose, Murphy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff
Stayed 1 night in Oct 2024

10/10 Excellent

Kavn

Stayed 1 night in Oct 2024

10/10 Excellent

Camryn

Liked: Cleanliness, staff & service, property conditions & facilities
Freaking awesome, everyone was so nice!
Stayed 1 night in Nov 2024

10/10 Excellent

Camryn

Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 1 night in Nov 2024

8/10 Good

SHUNSUKE

Stayed 1 night in Nov 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service
Nice , Very Nice Staff 9.5
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent treatment by the staff very pleasant and please 🙏 with service we received. Thank you 🙏 and God Bless you.
Stayed 1 night in Nov 2024

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would absolutely recommend and stay at El Colonial again. We had a great experience!
Stayed 5 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness
Let’s make it clear, this place was a disappointment. Ok, the location is amazing, but this is almost it, 1st, the check in try to be over the top, oversold, totally unnecessary, border line too intrusive. This place pretend to be an exclusive adult only hotel… bedroom was dirty, the greasy floor is unacceptable, if you stay more than 1 night, you’ll have to ask a housekeeping service, this is the new thing! We’ve asked for it, they never turned up! the bedroom tiny, and the micro bathroom certainly not worth 250$/night. Some of the front of house staff are lovely, some others on the passive agressive side This place is close to be a YMCA, not a boutique hotel. Do we gonna return, off course not
Stayed 2 nights in Oct 2024

6/10 Okay

Glen R.

Stayed 1 night in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We couldn't have loved this place any more!
Long gushing review ahead: I honestly can't say enough good things about this place. We've traveled all over and this is one of our favorite places we've ever stayed (if not THE favorite). We walked in after a full day of travel and were greeted by lovely staff members. They grabbed our bag and immediately told us to have a seat and relax, and asked if they could make us a drink (they were delicious!). Usually when I've been at an open bar, it almost seems like the bartender resents ordering multiple drinks. They kept offering more! And every time we came back, they offered drinks and asked if we'd like to take a soda, cocktail, or water out the door with us. They were just so generous. When we came in from a hot day of exploring, they handed us cold towelettes from the fridge that were infused with lemon oil, to help us feel refreshed. The service was just unbelievable. We felt so welcome and they helped us pick restaurants etc. The rooftop is charming! Great comfortable seating with a nice view. They also upgraded our room to a room with windows and a small balcony at no extra charge, and without us having to ask. We liked our room and found it spacious. It had a mini fridge, a place to hang clothing, and two luggage racks. The bathroom was small but we don't mind that. Really tall ceilings. Right across the street from our room was a church, and we were lucky enough to hear beautiful music from their service. I didn't find the street noise to be a bother, although I
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis Roberto

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good Service
Stayed 1 night in Oct 2024

10/10 Excellent

Lambert Harald

Travelled with family
Rain leaking in the room with heavy rainfall.. Happens with an Old building Enjoyed our stay
Stayed 7 nights in Oct 2024

10/10 Excellent

Kyana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful experience and stay
Stayed 1 night in Oct 2024

10/10 Excellent

Gricel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, detail oriented, good location. Luis and Angel provided an outstanding service. Thanks!!
Stayed 1 night in Oct 2024

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but Charming
The hotel is very old which gives it its charm but with it comes some drawbacks. Pros - absolutely excellent location in old San Juan. Right in the heart of everything. The building has a lot of character given the age. Open bar is a nice feature. Staff is super friendly and accommodating. Cons - there isn’t an elevator. I think there a five floors so that can be an issue. They took care of our luggage arriving and departing. Rooms are small and simple.
Stayed 1 night in Oct 2024