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El Conquistador Resort

4.0 star property

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Photo gallery for El Conquistador Resort

Exterior
4 outdoor pools, open 7:00 AM to 11:00 PM, pool cabanas (surcharge)
View from room
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

Map
1000 Conquistador Avenue, Fajardo, 00738
  • El Conquistador Golf Course
    ‪17 min walk‬
  • Parque Nacional Balneario Seven Seas
    ‪4 min drive‬
  • Balneario Seven Seas
    ‪11 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪68 min drive‬

Room options

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 74 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Panoramic Double Room

  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds, Marina View

Deluxe Room, 2 Queen Beds, Marina View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Marina View

  • 55 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View

  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View

  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Marina View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Marina View

  • 55 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Single Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Panoramic Single Room

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds, Ocean View

  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Accessible, Marina View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Accessible, Marina View

  • 37 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Ocean View

  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Ocean View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Accessible, Ocean View

  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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4.4 out of 5, Excellent, (2083)
The price is CHF 523
for 1 room
includes taxes & fees
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About this property

El Conquistador Resort

On private beach with 4 outdoor pools, near Laguna Grande
Spend the day relaxing at El Conquistador Resort's private white sand beach, practising your swing on the golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants. Housekeeping is available once per stay.
El Conquistador Resort offers 627 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and DVD players. 42-inch LCD televisions come with premium satellite channels and Netflix. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This Fajardo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided once per stay.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 20 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the pool at El Conquistador Resort. During your stay, you'll be connected to the convention centre and within walking distance of El Conquistador Golf Course. Features include free WiFi in public areas and a free beach shuttle, plus 4 outdoor pools.
  • Free WiFi
  • For dining with ocean views, stop by Ventanas, one of the property's 8 restaurants and 3 bars/lounges
  • Valet parking and self-parking available for a fee
  • Splash around at the free water park with a lazy river or swim in the 4 outdoor pools
  • Treat yourself to aromatherapy, Swedish massages or body treatments at the spa
  • Services include a lifeguard on-site, a concierge and a porter
  • On-site recreation includes a private beach, a golf course and 4 outdoor tennis courts
  • Guests have great things to say about the helpful staff and the family-friendly amenities
  • 6 minutes by car from Laguna Grande and 11 minutes from Cayo Icacos
  • Free beach shuttle service
Step outside to unwind on the white sand beach. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Summer fun is a breeze at El Conquistador Resort, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 8 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This Mediterranean hotel also offers a complimentary water park, a children's pool and outdoor tennis courts. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Fajardo hotel is smoke free.

Ventanas – Overlooking the ocean and pool, this theme restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
BoNo – This fine-dining restaurant only serves dinner. Reservations are required. Open daily.
Ballyhoo – This theme restaurant overlooks the ocean. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Café Bella Vista – This theme restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.
Hightide Rooftop Bar – This rooftop bar overlooks the ocean and pool. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Limo/town car service
  • Secured, uncovered parking on site (USD 15 per day)
  • Secured, uncovered valet parking on site (USD 25 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 8 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Ballyhoo
  • BoNo
  • Café Bella Vista
  • Hightide Rooftop Bar
  • Ventanas

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Lazy river
  • Pro golf shop
  • Shopping
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • DVD player
  • Free water park access
  • In-room refrigerator
  • Lazy river
  • Lifeguards on site
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 40 meeting rooms
  • Business centre
  • Conference centre (100,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a nature reserve
  • In the mountains
  • Marina
  • On a private beach
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • DVD player
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Composting
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 65
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 70.85 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 15 per day
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-out fee: USD 65 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

El Conquistador Resort Waldorf Astoria Hotel Fajardo
El Conquistador Waldorf Astoria Fajardo
El Conquistador Resort Waldorf Astoria Hotel
El Conquistador Waldorf Astoria Resort Fajardo
El Conquistador Waldorf Astoria Resort
El Conquistador Waldorf Astoria
El Conquistador A Waldorf Astoria Resort
El Conquistador Resort a Waldorf Astoria Hotel
Conquistador Waldorf Astoria
El Conquistador Resort Hotel
El Conquistador Resort Fajardo
El Conquistador Resort Hotel Fajardo

El Conquistador Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1765 out of 2633 reviews
Rating 8 - Good. 461 out of 2633 reviews
Rating 6 - Okay. 213 out of 2633 reviews
Rating 4 - Poor. 91 out of 2633 reviews
Rating 2 - Terrible. 103 out of 2633 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about El Conquistador is amazing! While driving up the long driveway, you see the resort on top of the mountain like a castle. There are gentlemen to greet you right at your car for parking and bags. Check in was quick and easy. The entire staff, wherever you went, were friendly and helpful. The resort is clean with amazing private views. It's like its own little town. I will defiantly coming back.
Stayed 5 nights in Nov 2024

4/10 Poor

Daniel

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Service was off, missing cleaning the room, room doors failed and we had to switch room, ferry times were not followed
Stayed 4 nights in Nov 2024

10/10 Excellent

Jacquelyne

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it!! Our family is looking forward to going back!!
Stayed 5 nights in Nov 2024

10/10 Excellent

Latrisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Nov 2024

10/10 Excellent

Jogendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

ANGEL, Tucker

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent destination for family given it include a water park, boat to private island beach,golf course,multiple dinning options.
Stayed 2 nights in Nov 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general the resert is good
Stayed 3 nights in Nov 2024

8/10 Good

KENNY OLADIPUPO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Resort Is Very Nice. All Restaurant Food Not So Great For The Uoscale Price. Most Staffs Except From Front Desk Are Not Too Polished With Just An OK Customer Service..
Stayed 5 nights in Nov 2024

10/10 Excellent

Hipolito

Travelled with partner
Liked: Staff & service, property conditions & facilities
Everything was excellent EXCept parking. You have to Buzz a bottom wait to let in , in most cases it had to done several times especially at night because they would not answer, then waiting to get picked up from parking lot most time we would walk to the hotel in the not well lighted side walks and not see anyone coming for us…..we received bracelet to unlock doors why not make it so that the same bracelet lets us in and out of parking lot
Stayed 4 nights in Nov 2024

10/10 Excellent

Marisa M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Tired
Restaurants were all over priced with dull menu choices and slow service. Thanksgiving Day we waited 11/2 hours at the table and turkey entrees arrived cold. Manager comped the meals but not the way to celebrate a holiday. Bar items at the resort were way over priced and cocktails tasted watered down. Ferry service from the private island was woefully inadequate, making guests wait up to 45 minutes to be sure they would get a seat or even an hour when ferry filled up in mid afternoon.
Stayed 4 nights in Nov 2024

10/10 Excellent

Cristian M

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family’s
Stayed 5 nights in Nov 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful family holiday. Our room in Las Brisa’s Ned’s some updates but otherwise all great!
Stayed 4 nights in Nov 2024

10/10 Excellent

Danruo

Stayed 2 nights in Nov 2024

2/10 Terrible

Manuella

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They need a lot of improvements to be called a resort. The rooms are outdated, they nickel and dime you for everything. Entertainment is done at 10pm and so are all the services. No room service if preferred. The seating outside by the pool covered in bird crap cause they don’t clean them so good luck finding one less pooped on. Not worth it at all. The water park is 3 adult slides a small lazy river and a small slide for a toddler/child. There is no resort feeling associated, no passion from the workers nothing. No communication with guests and workers when things are broken, updates on events. The only perk is Palomino Island but be prepared to wait to go there and returning as it takes an hour. Entertainment for kids is nothing special either. Thankfully we had a car to get us around. Not worth the money! Oh and if the maid passes the room they won’t return to clean if you miss your chance.
Stayed 8 nights in Nov 2024

8/10 Good

stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the property but limited food options for how big the property is.
Stayed 7 nights in Nov 2024

10/10 Excellent

Luis A

Stayed 4 nights in Nov 2024

10/10 Excellent

Raghavendar

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm delighted to share my exceptional experience at El Conquistador Resort in Puerto Rico! This resort truly stands out for its: - Family-friendly atmosphere - 24/7 coffee shops - Lively dance floor - Outstanding swimming pools, water parks, and private island However, there were a couple of areas for improvement: - Limited dining options, particularly a lack of Asian cuisine - Daily parking fee of $16, which wasn't included in the initial cost Overall, I highly recommend El Conquistador Resort for its numerous amenities and welcoming environment.

10/10 Excellent

Gloria, Port Orange

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the water park !!
Stayed 1 night in Nov 2024

10/10 Excellent

Dena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the place is so beautiful. The view from our room was amazing. So many activities you could do, restaurants you could eat at, and shops you could shop at. It was close to outside places as well so it was the prefect location. I will definitely be visiting again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Monique

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always we enjoyed our stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful resort. There is a lot of renovation happening which is good because some of the rooms need to be updated.
Stayed 3 nights in Nov 2024