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Fairmont El San Juan Villa Experience

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont El San Juan Villa Experience

4 outdoor pools, open 7:00 AM to 9:00 PM, pool loungers
4 bars/lounges, poolside bar, beach bar
Villa, 2 Queen Beds, Terrace, Beachside (Garden View) | Premium bedding, in-room safe, desk, laptop workspace
Exterior
On the beach, white sand, beach cabanas, beach towels

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Breakfast available
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
6063 Isla Verde Avenue, Carolina, 979
  • Isla Verde Beach
    1 min walk
  • Pine Grove Beach
    8 min walk
  • Carolina Beach
    10 min walk
  • San Juan (SJU-Luis Munoz Marin Intl.)
    13 min walk

Room options

View all photos for Villa, 1 King Bed, Balcony, Poolside

Villa, 1 King Bed, Balcony, Poolside | Premium bedding, in-room safe, desk, laptop workspace

Villa, 1 King Bed, Balcony, Poolside

  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Terrace, Beachside (Garden View)

Villa, 1 King Bed, Terrace, Beachside (Garden View) | Premium bedding, in-room safe, desk, laptop workspace

Villa, 1 King Bed, Terrace, Beachside (Garden View)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Ocean View

Villa, 1 King Bed, Balcony, Ocean View | Premium bedding, in-room safe, desk, laptop workspace

Villa, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 1 King Bed, Terrace (Banyan)

Bungalow, 1 King Bed, Terrace (Banyan) | Premium bedding, in-room safe, desk, laptop workspace

Bungalow, 1 King Bed, Terrace (Banyan)

  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Balcony, Poolside

Villa, 2 Queen Beds, Balcony, Poolside | Premium bedding, in-room safe, desk, laptop workspace

Villa, 2 Queen Beds, Balcony, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 2 Queen Beds, Terrace, Beachside (Garden View)

Villa, 2 Queen Beds, Terrace, Beachside (Garden View) | Premium bedding, in-room safe, desk, laptop workspace

Villa, 2 Queen Beds, Terrace, Beachside (Garden View)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Pool
San Juan Marriott Resort and Stellaris Casino
Pool
Hot tub
Spa
Kids pool
4.5 out of 5, Wonderful, (1146)
The price is CHF 634
for 1 night
includes taxes & fees
6 Dec - 7 Dec
San Juan Marriott Resort and Stellaris Casino

About this property

Fairmont El San Juan Villa Experience

Luxury hotel on the beach, with 4 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Fairmont El San Juan Villa Experience's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
Fairmont El San Juan Villa Experience offers 83 accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. This accommodation offers separate dining areas. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

This Carolina hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

4 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Well & Being. Services include facials, body wraps and body scrubs. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Fairmont El San Juan Villa Experience. During your stay, you'll be connected to a shopping centre and just a quick walk from Isla Verde Beach. You'll find features such as free WiFi in public areas, plus 4 outdoor pools and 4 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy farm to table cuisine at Caña by Juliana Gonzalez, one of the property's 4 restaurants and 4 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the 4 outdoor pools
  • Indulge with body scrubs, facials or body wraps at Well & Being
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes tennis courts, a gym and basketball
  • Steps from Isla Verde Beach and a 5-minute drive from The Mall of San Juan
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Lie back and work on your tan with relaxing beach amenities, such as free beach club on site and cabanas (surcharge). At Fairmont El San Juan Villa Experience, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a fitness centre, a garden and a terrace. For a fee, parking is available.

This 5-star Carolina hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Caña by Juliana Gonzalez – This restaurant specialises in farm to table cuisine and serves breakfast and dinner.
El San Juan Beach Club – This beachfront bar only serves lunch. Reservations are required. Open selected days.
Il Sole Pizzeria – This restaurant specialises in Italian cuisine. Open selected days.
Wine Bar – On-site wine bar. Open selected days.
Banyan Tree Grill – This family restaurant serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Hindi, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, uncovered parking on site (USD 25 per day)
  • Secured, uncovered valet parking on site (USD 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 18 for children
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Banyan Tree Grill
  • Caña by Juliana Gonzalez
  • El San Juan Beach Club
  • Il Sole Pizzeria
  • Wine Bar

Family friendly

  • 4 outdoor pools
  • Free cot
  • Highchair
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 3 buildings
  • Built in 1958
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 21 per cent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access
  • Spa access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35 for adults and from USD 18 for children
  • Uncovered self-parking fee: USD 25 per day
  • Valet parking fee: USD 35 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont El Juan Experience
Fairmont El San Juan Villas
Fairmont El San Juan hotel Gold
Fairmont El San Juan hotel Gold Experience
Fairmont El San Juan Villa Experience Hotel
Fairmont El San Juan Villa Experience Carolina
Fairmont El San Juan Villa Experience Hotel Carolina

Fairmont El San Juan Villa Experience Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 52 out of 99 reviews" "
Rating 8 - Good. 13 out of 99 reviews" "
Rating 6 - Okay. 8 out of 99 reviews" "
Rating 4 - Poor. 8 out of 99 reviews" "
Rating 2 - Terrible. 18 out of 99 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing stay staff was amazing and tentative! Casino was great and had fun play the card tables, slot machines and others!
Stayed 5 nights in Aug 2024

6/10 Okay

Soraya

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
We booked 2 rooms and were extremely excited until we arrived. Not only was the check in process painfully slow, they stated they had an issue with one of the rooms we reserved and placed us in another room the first night; we had to switch over on day two. The second room had substantial water damage that hadn’t been repaired. Breakfast was great! Probably one of the best things of our stay and everything was close by.
Stayed 3 nights in Jul 2024

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and loved the easy access to the beach and the villas was great!
Stayed 3 nights in Aug 2024

10/10 Excellent

Julissa

Stayed 5 nights in Aug 2024

10/10 Excellent

ERIQUE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Jose

Stayed 4 nights in Jul 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We were lucky to have been upgrades to a very nice (huge) villa, at no extra charge. Rooms were clean for the most part. Location on the beach was AMAZING!!! And they had huge lawn chairs and umbrellas available right on the water. Perfect beach front to enjoy the ocean! Food and drinks are very spendy. But there are good, fair priced meal options within walking distance. Beautiful resort overall!
Stayed 3 nights in Jul 2024

10/10 Excellent

Yaryzeidy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Aishwarya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stinky room
it was not good. the room was very stinky. even after requesting for a room chnage, they managed by spraying room freshner. there were lot of fruit flies. there was water leaking in the toilet. it was not worth the money
Stayed 3 nights in Jun 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing!!
Stayed 2 nights in May 2024

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Property was good and the evening entertainment was also pleasurable.
Stayed 3 nights in May 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2024

10/10 Excellent

Kawana

Stayed 3 nights in Apr 2024

6/10 Okay

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
We booked a king room and were given a queen which was pretty difficult as my husband is over 6ft and was very small end. The room had a lot of issues safe broken patio door didn’t lock so lots of small bugs in room. First night an alarm went off in the fridge at 5am so we had to unplug tried calling reception to assist no answer went to the signature experience and they did sort it out besides the king bed issue - staff overall very friendly. Nice hotel and good location
Stayed 3 nights in Apr 2024

10/10 Excellent

Denzel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Stephanie

Stayed 4 nights in Apr 2024

10/10 Excellent

IVY

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing pools and very nice and helpful staff! Loved our stay!
Stayed 4 nights in Mar 2024

10/10 Excellent

Brunella

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! They accidently overbooked our villa but managed to get us an upgrade and wsived the resort fees for the inconvenience. House keeping came at least 3 times a day to refresh towels, leave waters and make the beds. The resort gives you two reusable water bottles and since we stayed in the villa we got a tote bag, waterproof phone pouch and sunglasses. Tons of amenitites, anf very family friendly. We wished we had stayed longer. We will be back!
Stayed 3 nights in Mar 2024

8/10 Good

YAVE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge not helpful and front desk same. The rest of the staff very nice.
Stayed 4 nights in Mar 2024

10/10 Excellent

Stefan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great trip
Stayed 3 nights in Feb 2024

10/10 Excellent

Eddie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has everything a dream resort could want. Great pool area, fantastic beach & excellent wait staff in the pool area. Meat Market steak house served one of the best steaks I have ever eaten. Might be out of some people’s budget, but if you can afford it, it’s worth it. Added bonus, 5 minutes from the airport.
Stayed 4 nights in Jan 2024

10/10 Excellent

Cleydi

Stayed 3 nights in Dec 2023