Fortaleza Suites

3.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Fortaleza Suites

Presidential Suite  | Balcony
Presidential Suite  | Living room | TV
Presidential Suite  | Private kitchen | Microwave
Fortaleza Suite  | Terrace/patio
Luna (Interior View) | Individually decorated, individually furnished, free WiFi, bed sheets

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Calle Fortaleza
    1 min walk
  • Pier 1
    4 min walk
  • Port of San Juan
    6 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    7 min drive

Room options

Fortaleza Suite

  • Sleeps 5
  • 2 Queen Beds

San Geronimo (Interior Room)

  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

Plaza Colon

  • Sleeps 4
  • 2 Queen Beds

San Felipe (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

San Cristobal Suite

  • Sleeps 5
  • 2 Queen Beds

San Sebastian Suite

  • Sleeps 5
  • 2 Queen Beds

San Jose (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

San Justo (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

La Princesa (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

Presidential Suite

  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Luna (Interior View)

  • Sleeps 2
  • 1 Queen Bed

Basic Room (Plaza de Armas)

  • Sleeps 2
  • 1 Queen Bed

Economy Room

  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

Sol (Interior View)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Fortaleza Suites

Colonial San Juan guesthouse in Old San Juan with a 24-hour front desk
Coffee/tea in a common area, a microwave in a common area and laundry facilities are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and a vending machine. Housekeeping is available on request.
Fortaleza Suites offers 14 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Hairdryers and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Fortaleza Suites. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities, a vending machine and coffee/tea in a common area
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • 6 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
As a guest of Fortaleza Suites, you'll find a vending machine, coffee/tea in common area, and laundry facilities. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features express check-out, a microwave in a common area, and a water dispenser.

This 3.5-star San Juan guest house is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Front desk staff will greet guests on arrival.

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 1002 reviews" "
Rating 8 - Good. 240 out of 1002 reviews" "
Rating 6 - Okay. 80 out of 1002 reviews" "
Rating 4 - Poor. 27 out of 1002 reviews" "
Rating 2 - Terrible. 25 out of 1002 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly, Menomonee Falls

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in the perfect spot to be a walkable distance from everything in the city. The room was perfect for our group size and the balcony was such a nice plus.
Stayed 3 nights in Sep 2024

4/10 Poor

Bailey

Liked: Staff & service
Disliked: Property conditions & facilities
I’m going to preface this with I visited in early Sept, during a week where the Ubers were all saying it was quieter than normal. That said, I thought the property was very quiet, the bed was insanely comfortable and it was very convenient and walkable to all nearby attractions. It’s a traditional Spainish style building with interior doors/courtyard feel and no exterior windows. The AC worked well and staff was nice. A few oddities- there’s a ton of signage around the room and hotel outlining fees for every item that can be broken in the rooms and how much you’ll be charged. Felt harsh and made me wonder if it’s often a rough drunken crowd that stays here if they have this big of an issue with it? Also, the shower was barely working. I’ve honestly never had such a tiny trickle of water in my life. I ended up having to wash my hair in the sink because I was in a hurry and didn’t have 45 mins for the 3 drops of water to clean the shampoo out.
Stayed 2 nights in Sep 2024

6/10 Okay

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was will kept
Stayed 4 nights in Sep 2024

10/10 Excellent

Iyemay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al frente de la playa, espacioso y limpio.
Stayed 1 night in Sep 2024

8/10 Good

Annel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at Fortaleza Suites. It’s in such a convenient location. Rooms are pretty small, but considering you don’t spend too much time in the room with the many things you can find yourself doing in PR, it’s great! Only unfortunate thing is that you can hear everything going on in the hallway.
Stayed 5 nights in Sep 2024

10/10 Excellent

John

Stayed 3 nights in Aug 2024

10/10 Excellent

Yadira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will definitely be my go to for all future trips to San Juan.
Stayed 3 nights in Sep 2024

6/10 Okay

joel

Liked: Staff & service
Disliked: Property conditions & facilities
Like that the location was perfect being in the heart of old San Juan. The room itself was loud, pipes across the ceiling dripped all over the room, uneven floors throughout and the bed was as hard as a rock.
Stayed 1 night in Sep 2024

10/10 Excellent

Jocelyn

Stayed 1 night in Aug 2024

6/10 Okay

Wilmer

Travelled with group
Negatives: Room smelled like humid, towels don’t look clean or new, comforter looked burned or stain on it, they have a list of every single charge for damages that could happen and that’s unprofessional, they need better curtains that gives you more privacy and block the light from outside. Positives: We love the shared kitchen where you can fix your own coffee or/hot chocolate. Very safe place and clean at the lobby and hallways.
Stayed 1 night in Sep 2024

8/10 Good

Maria, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good everything was ok. One was the window to c
Stayed 2 nights in Sep 2024

8/10 Good

Derek Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Julian

Stayed 3 nights in Sep 2024

6/10 Okay

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room's too small.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Stayed 2 nights in Aug 2024

10/10 Excellent

Kristine Claire

Stayed 2 nights in Aug 2024

10/10 Excellent

summy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nylisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Vreneli

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in the heart of old San Juan
Stayed 3 nights in Aug 2024

8/10 Good

Jayline, Boynton Beach

Liked: Amenities
Nothing bad to say
Stayed 1 night in Aug 2024

8/10 Good

Yahira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. Our room was TINY TINY and no closet to put your clothes away or hideaway the suitcases so they don’t take space away. Bathroom was big and spacious. Bed was comfortable. Staff was amazing too really good care of us. Let us drop off the suitcases earlier we got there and also leaving it for the day our ship was leaving late. It was close it everything in VSJ. I would book again but ask for a bigger room. There were bigger ones. But ours was tiny.
Stayed 2 nights in Aug 2024

2/10 Terrible

Zulma

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael John John

Stayed 6 nights in Aug 2024

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024