Colonial San Juan guesthouse in Old San Juan with a 24-hour front desk
Coffee/tea in a common area, a microwave in a common area and laundry facilities are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and a vending machine. Housekeeping is available on request.
Fortaleza Suites offers 14 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Hairdryers and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Fortaleza Suites. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas and laundry facilities.
Free WiFi
Amenities include laundry facilities, a vending machine and coffee/tea in a common area
Guests have good things to say about the accommodation for the comfy beds and overall comfort
6 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
As a guest of Fortaleza Suites, you'll find a vending machine, coffee/tea in common area, and laundry facilities. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features express check-out, a microwave in a common area, and a water dispenser.
This 3.5-star San Juan guest house is smoke free.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transport
24-hour offsite parking (USD 20.07 per day); discounts available
Food and drink
Coffee and tea in common areas
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Shared microwave
Vending machine
Water dispenser
Guest services
Change of towels on request
Housekeeping (on request)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
TV with cable channels
More
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A damage deposit of USD 60.00 will be collected before check-in.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Front desk staff will greet guests on arrival.
Property is also known as
Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan
Fortaleza Suites Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This hotel was in the perfect spot to be a walkable distance from everything in the city. The room was perfect for our group size and the balcony was such a nice plus.
Kelly
Stayed 3 nights in Sep 2024
4/10 Poor
Bailey
1 Oct 2024
Liked: Staff & service
Disliked: Property conditions & facilities
I’m going to preface this with I visited in early Sept, during a week where the Ubers were all saying it was quieter than normal.
That said, I thought the property was very quiet, the bed was insanely comfortable and it was very convenient and walkable to all nearby attractions. It’s a traditional Spainish style building with interior doors/courtyard feel and no exterior windows. The AC worked well and staff was nice.
A few oddities- there’s a ton of signage around the room and hotel outlining fees for every item that can be broken in the rooms and how much you’ll be charged. Felt harsh and made me wonder if it’s often a rough drunken crowd that stays here if they have this big of an issue with it? Also, the shower was barely working. I’ve honestly never had such a tiny trickle of water in my life. I ended up having to wash my hair in the sink because I was in a hurry and didn’t have 45 mins for the 3 drops of water to clean the shampoo out.
I enjoyed staying at Fortaleza Suites. It’s in such a convenient location. Rooms are pretty small, but considering you don’t spend too much time in the room with the many things you can find yourself doing in PR, it’s great! Only unfortunate thing is that you can hear everything going on in the hallway.
This will definitely be my go to for all future trips to San Juan.
Yadira
Stayed 3 nights in Sep 2024
6/10 Okay
joel
20 Sept 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Like that the location was perfect being in the heart of old San Juan. The room itself was loud, pipes across the ceiling dripped all over the room, uneven floors throughout and the bed was as hard as a rock.
joel
Stayed 1 night in Sep 2024
10/10 Excellent
Jocelyn
20 Sept 2024
Jocelyn
Stayed 1 night in Aug 2024
6/10 Okay
Wilmer
Travelled with group
19 Sept 2024
Negatives: Room smelled like humid, towels don’t look clean or new, comforter looked burned or stain on it, they have a list of every single charge for damages that could happen and that’s unprofessional, they need better curtains that gives you more privacy and block the light from outside.
Positives: We love the shared kitchen where you can fix your own coffee or/hot chocolate. Very safe place and clean at the lobby and hallways.
We loved staying here. Our room was TINY TINY and no closet to put your clothes away or hideaway the suitcases so they don’t take space away.
Bathroom was big and spacious. Bed was comfortable.
Staff was amazing too really good care of us. Let us drop off the suitcases earlier we got there and also leaving it for the day our ship was leaving late.
It was close it everything in VSJ.
I would book again but ask for a bigger room. There were bigger ones. But ours was tiny.