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Fortaleza Suites

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fortaleza Suites

Presidential Suite | Balcony
Fortaleza Suite | Terrace/patio
Presidential Suite | Living room | TV
Presidential Suite | Private kitchen | Microwave
Presidential Suite | Living area | TV

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Calle Fortaleza
    1 min walk
  • Plaza de Armas
    4 min walk
  • Port of San Juan
    6 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    7 min drive

Room options

View all photos for Fortaleza Suite

Fortaleza Suite | Private kitchen | Microwave

Fortaleza Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for San Geronimo (Interior Room)

San Geronimo (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Geronimo (Interior Room)

  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Plaza Colon

Plaza Colon | Individually decorated, individually furnished, free WiFi, bed sheets

Plaza Colon

  • Sleeps 4
  • 2 Queen Beds

View all photos for San Felipe (Interior Room)

San Felipe (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Felipe (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for San Cristobal Suite

San Cristobal Suite | Private kitchen | Microwave

San Cristobal Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for San Sebastian Suite

San Sebastian Suite | Individually decorated, individually furnished, free WiFi, bed sheets

San Sebastian Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for San Jose (Interior Room)

San Jose (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Jose (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for San Justo (Interior Room)

San Justo (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

San Justo (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for La Princesa (Interior Room)

La Princesa (Interior Room) | Individually decorated, individually furnished, free WiFi, bed sheets

La Princesa (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Private kitchen | Microwave

Presidential Suite

  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Luna (Interior View)

Luna (Interior View) | Individually decorated, individually furnished, free WiFi, bed sheets

Luna (Interior View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas) | Individually decorated, individually furnished, free WiFi, bed sheets

Basic Room (Plaza de Armas)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room | Individually decorated, individually furnished, free WiFi, bed sheets

Economy Room

  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sol (Interior View)

Sol (Interior View) | Individually decorated, individually furnished, free WiFi, bed sheets

Sol (Interior View)

  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Fortaleza Suites

Colonial San Juan guesthouse in Old San Juan with a 24-hour front desk
Coffee/tea in a common area, a microwave in a common area and laundry facilities are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and a vending machine. Housekeeping is available on request.
Fortaleza Suites offers 14 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Hairdryers and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Fortaleza Suites. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities, a vending machine and coffee/tea in a common area
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • 6 minutes by foot from Port of San Juan and a 3-minute drive from Pan American Pier
As a guest of Fortaleza Suites, you'll find a vending machine, coffee/tea in common area, and laundry facilities. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features express check-out, a microwave in a common area, and a water dispenser.

This 3.5-star San Juan guest house is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Front desk staff will greet guests on arrival.

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1015 reviews" "
Rating 8 - Good. 241 out of 1015 reviews" "
Rating 6 - Okay. 88 out of 1015 reviews" "
Rating 4 - Poor. 28 out of 1015 reviews" "
Rating 2 - Terrible. 25 out of 1015 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent suite and location was perfect
Stayed 1 night in Aug 2024

8/10 Good

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect if you plan on walking around old San Juan.
Stayed 5 nights in Aug 2024

10/10 Excellent

dahil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very pretty and clean. The staff is friendly and the rooms are nice and comfortable. Great location!
Stayed 2 nights in Aug 2024

8/10 Good

Cibeles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deben tener más enchufes en las habitaciones.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeff

Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Blancae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place with 24 hours reception person. Very clean and quiet.
Stayed 5 nights in Aug 2024

8/10 Good

Ebony, Dunn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Be aware this is an old building so the water pressure is horrible; have to put toilet paper in the trash can which was different; but room was extremely clean when we arrived; this is in a great location in Old San Juan, literally can walk anywhere; staff is nice; great communication
Stayed 4 nights in Aug 2024

4/10 Poor

Abigail

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location was very convenient. However the room was extremely small with no space even for large luggage. (10x10) If you take a shower be careful as the entire bathroom floor gets wet.
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the common area and how we were always asked if we wanted our room cleaned or not
Stayed 4 nights in Aug 2024

2/10 Terrible

Laura

Stayed 1 night in Aug 2024

6/10 Okay

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, amenities
Really friendly stay, but it’s a bit too old with old smell. Probably because its Old San Juan area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeffery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved Fortaleza suites! Very central, they had towels and sunscreen to use, very calming fountain that you can hear from the hallway. My one complaint was the bright hallway light shining through the door l. Other than that it was wonderful. I’d love to return one day!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loves the cozy room as well as the sitting area. Location is great due to it's proximity to everything. Great place to stay for a great experience in Old San Juan!!! We recommend and we plan to go back!
Stayed 1 night in Aug 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bang for your buck
Stayed 1 night in Aug 2024

10/10 Excellent

Angelica M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! What I did like the most about this property is that is close to everything that you probably want to do in old San Juan. When I got to my room everything was super clean . Also , I traveled alone. So, if you are doing a solo trip this could be a good place to stay for you. If I would be back ? Without no doubts !!
Stayed 3 nights in Aug 2024

10/10 Excellent

Thanh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay here! Clean and walking distance to most areas - would definitely stay here again.
Stayed 5 nights in Aug 2024

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is kinda hard to find if you aren't watching. It was very quiet at night, and the staff was very helpful when we had a question. Plenty of restaurants and shopping right out the front door. If i had any real complaints, i did not care for the self service kitchen.
Stayed 1 night in Aug 2024

10/10 Excellent

Christy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice machine didn't work. That's the only bad thing about our stay. Everything else was great.
Stayed 2 nights in Aug 2024

8/10 Good

sergio, North Hollywood

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

BALASUBRAMANYA

Travelled with family
Liked: Cleanliness, amenities
Good locarion, ftiendly sercice.
Stayed 1 night in Aug 2024

8/10 Good

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación era limpia y espaciosa. La ubicación excelente. El personal muy amable.
Stayed 1 night in Aug 2024

10/10 Excellent

Arnold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continently located near the tourist attraction and the old style structure and feeling was nice
Stayed 1 night in Aug 2024

10/10 Excellent

Roseannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect for relaxing
Stayed 2 nights in Aug 2024