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Four Points by Sheraton Caguas Real Hotel & Casino

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Caguas Real Hotel & Casino

Casino
Lobby lounge
Lobby lounge
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Gym
  • Room service
  • Bar

Explore the area

Map
500 Alhambra En Granada Boulevard, Caguas, 00726
  • Jardin Botanico y Cultural de Caguas
    8 min drive
  • X.O. Le' Bistro
    1 min walk
  • Medical Center Station
    19 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.)
    29 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Pool View

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Deluxe Suite, 1 King Bed with Sofa bed, Pool View

  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Deluxe Room, 1 King Bed, Pool View

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Deluxe Room, 2 Queen Beds, Pool View | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Pool View

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Standard Room, 1 King Bed

  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Bathroom | Shower, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hacienda Montana Soñadora

Pool
Hot tub
Breakfast included
Parking included
4.8 out of 5, Exceptional, (153)
The price is CHF 277
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hacienda Montana Soñadora

About this property

Four Points by Sheraton Caguas Real Hotel & Casino

Family-friendly hotel with casino and 24-hour fitness centre
A casino, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Four Points by Sheraton Caguas Real Hotel & Casino offers 125 accommodations with a safe and free newspapers. Beds feature Select Comfort mattresses. 55-inch LED televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Caguas Real Hotel & Casino. During your stay, you'll be close to Jardin Botanico y Cultural de Caguas. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Flor de Caña Eatery Eatery & Bar, a family restaurant with pool views
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • 4.4 mi (7.1 km) from Jardin Botanico y Cultural de Caguas and 17.9 mi (28.8 km) from El Yunque National Forest
Four Points by Sheraton Caguas Real Hotel & Casino offers its guests a kids' pool, an outdoor pool, a waterslide, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A casino, a terrace, and multilingual staff are also featured at the family-friendly Four Points by Sheraton Caguas Real Hotel & Casino. For a fee, parking is available.

This 3.5-star Caguas hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Flor de Caña Eatery Eatery & Bar – Overlooking the pool, this family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 13.38 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 20 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Flor de Caña Eatery Eatery & Bar

Things to do

  • 10 gaming tables
  • 18-hole adjacent golf course
  • 24-hour gym
  • 433 slot machines
  • Casino (3,800 square feet of space)
  • Children's pool
  • Outdoor pool
  • Piano
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 18.87 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8.00 to 20.00 per person
  • Self-parking fee: USD 13.38 per day (in/out privileges)
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Four Points by Sheraton Caguas Real Hotel & Casino Hotel Caguas

Four Points by Sheraton Caguas Real Hotel & Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1001 reviews" "
Rating 8 - Good. 251 out of 1001 reviews" "
Rating 6 - Okay. 99 out of 1001 reviews" "
Rating 4 - Poor. 45 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose, Doral

Stayed 1 night in Sep 2024

10/10 Excellent

Nnadozie

Stayed 4 nights in Sep 2024

10/10 Excellent

ANAIS

Stayed 2 nights in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, clean.
Stayed 6 nights in Sep 2024

8/10 Good

Melanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 4 nights in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Ireliz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute, clean and modern hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Stayed 15 nights in Aug 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
We were impressed with the newly remodeled hotel. The rooms are very clean and spacious. My only complaint is that there is nothing to do besides gambling.
Stayed 4 nights in Aug 2024

10/10 Excellent

ziyad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever I’m in Puerto Rico, I stay here. The staff is lovely, and the check in employee at the main desk remembered me from my last trip , and upgraded my stay. I will always come here.
Stayed 4 nights in Aug 2024

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Marilyn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful clean property
Stayed 3 nights in Aug 2024

10/10 Excellent

Rouselande

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, the staff was so kind and helpful. The restaurant at the hotel is clean, food was good and waiters are genuinely helpful. I will definitely coming back.
Stayed 3 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel window was dirty, the rest was perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Lydia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Sonia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Vivian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 2 nights in Jul 2024

2/10 Terrible

Arthur

Liked: Cleanliness
Disliked: Room comfort
Overpriced, i would never recommend staying here
Room was to cold and had a bad smell to it . The tv stations were not in line with the listings . The safe didn’t work until I notified the front desk . The charging port was not plugged in . The bed had to be pulled out in order to plug it in . The hotel service charges were out of line ranging from $33 a day to over $50 . No entertainment and a casino primarily filled with 1 cent slot machines .
Stayed 7 nights in Jul 2024

10/10 Excellent

Lemuel

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Glorilda

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Vivian

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

sofia, miami

Travelled with family
Liked: Amenities, property conditions & facilities
Very nice property like new. Clean and friendly staff!
Stayed 1 night in Jul 2024

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive always liked staying at 4 Points due to the wonderful staff, the cleanliness, and the quietness. I always recommend this hotel to my family and friends. Keep up the great work.
Stayed 3 nights in Jul 2024

10/10 Excellent

Emma

Stayed 1 night in Jul 2024