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HiBird- Apartment and Suites Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HiBird- Apartment and Suites Hotel

Three Bedroom Penthouse | Premium bedding, pillow-top beds, in-room safe, iron/ironing board
Outdoor pool
Two Bedroom Penthouse | Terrace/patio
Lobby
LED TV, Netflix, Hulu, streaming services

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Hot tub
  • Parking available
  • Kitchen
  • Air conditioning

Explore the area

Map
1112 Av. Ashford, San Juan, San Juan, 00907
  • Casino del Mar at La Concha Resort
    3 min walk
  • Nagoya Sushi & Tiki Bar Condado
    1 min walk
  • Sacred Heart Station
    7 min drive
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    7 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for 3 Bedroom Apartment with balcony

View from room

3 Bedroom Apartment with balcony

  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Studio Suite

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Studio Suite

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Penthouse

View from room

Two Bedroom Penthouse

  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Double Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Double Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Room, 1 King Bed, Terrace

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 4 Bedroom Apartment with balcony

LED TV, Netflix, Hulu, streaming services

4 Bedroom Apartment with balcony

  • Sleeps 14
  • 4 King Beds and 3 Queen Sofa Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Standard Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite Plus

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Studio Suite Plus

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Double Room, 2 Queen Beds, Terrace

Double Room, 2 Queen Beds, Terrace | Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Double Room, 2 Queen Beds, Terrace

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Three Bedroom Penthouse

LED TV, Netflix, Hulu, streaming services

Three Bedroom Penthouse

  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for 1 Bedroom Apartment

LED TV, Netflix, Hulu, streaming services

1 Bedroom Apartment

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 2 Bedroom Apartment West with balcony

LED TV, Netflix, Hulu, streaming services

2 Bedroom Apartment West with balcony

  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for 2 Bedroom Apartment East with balcony

LED TV, Netflix, Hulu, streaming services

2 Bedroom Apartment East with balcony

  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

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View from property

Hilton Garden Inn San Juan Condado

Pool
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Spa
Free WiFi
4.4 out of 5, Excellent, (512)
The price is CHF 338
for 1 night
includes taxes & fees
25 Dec - 26 Dec
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About this property

HiBird- Apartment and Suites Hotel

Hotel with a 24-hour front desk, steps from Casino del Mar at La Concha Resort
Along with an outdoor pool, this smoke-free hotel has a restaurant and Access to hot tub. WiFi in public areas is free. Other amenities include self parking, concierge services and laundry facilities. Housekeeping is available on request.
HiBird- Apartment and Suites Hotel offers 53 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. LED televisions come with cable channels and Netflix. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This San Juan hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at HiBird- Apartment and Suites Hotel. During your stay, you're just a quick walk from Casino del Mar at La Concha Resort. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a gift shop, laundry facilities and multilingual staff
  • Steps from Casino del Mar at La Concha Resort and 13 minutes on foot from Condado Beach
There's a restaurant on site. WiFi is free in public spaces. HiBird- Apartment and Suites Hotel offers its guests an outdoor pool and Access to hot tub. Multilingual staff, gift shops/newsstands, and concierge services are also featured at HiBird- Apartment and Suites Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star San Juan hotel is smoke free.

PureFresh Food & JuiceBar – On-site restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 20 per night)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • PureFresh Food & JuiceBar

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Hulu
  • LED TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HIBIRD
Hibird Suites Hotel San Juan
HiBird Apartment Suites Hotel
HiBird- Apartment and Suites Hotel Hotel
HiBird- Apartment and Suites Hotel San Juan
HiBird- Apartment and Suites Hotel Hotel San Juan

HiBird- Apartment and Suites Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 83 out of 104 reviews" "
Rating 8 - Good. 15 out of 104 reviews" "
Rating 6 - Okay. 4 out of 104 reviews" "
Rating 4 - Poor. 1 out of 104 reviews" "
Rating 2 - Terrible. 1 out of 104 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jerermy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, ubicación perfecta
Stayed 1 night in Sep 2024

10/10 Excellent

Bethzaida, Mayaguez

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Reshma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spaciousness, Airbnb style amenities with luxury hotel staff and feel.
Stayed 3 nights in Aug 2024

8/10 Good

sean

Stayed 1 night in Aug 2024

10/10 Excellent

Yaroslav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Prudence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and conveniently located near restaurants and the beach.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
broken sofabed...staff was awesome inoffering same room one floor up. bummer that it was broken. stayed because inconvenient to move
Stayed 3 nights in Aug 2024

10/10 Excellent

Zenaida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The HiBird hotel is an excellent place to stay. Apartment style rooms with hotel amenities/accommodations. Very clean and the staff is excellent especially Hector. He knows the area very well and gave great recommendations and was always pleasant and helpful. There is a lot of construction in the area but you can’t hear it when you’re in your apartment. They also have an awesome restaurant in the lobby called Pure which is excellent!! I highly recommend the HiBird.
Stayed 5 nights in Aug 2024

10/10 Excellent

BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Alimotu

Travelled with family
This was a really difficult hotel to rate. We arrived just after Tropical Storm Ernesto. Parts of the hotel smelled like mildew. One of our bathrooms reaked of sulfur. We had to remind the front desk several times about cleaning our room. At times towels were dirty. The decor was nice, the coffee shop was lovely. However, the pool area wasn’t cleaned on one occasion- there were over a dozen towels thrown all over a table that no one picked up. The staff was cordial - Hector was the best! For what we spent, I expected a lot more.
Stayed 6 nights in Aug 2024

10/10 Excellent

Jesica

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for my first time in PR to celebrate my birthday and they made it an awesome experience! I would definitely stay here again!
Stayed 4 nights in Aug 2024

10/10 Excellent

Corey James, NEW YORK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time at HiBird. The staff made us feel at home and our apartment was very cozy and homey. We needed an easy place to work remotely from, and this was perfect. Will definitely be coming again!
Stayed 8 nights in Jul 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind, welcoming & very accommodating! Room was gorgeous & clean
Stayed 1 night in Aug 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

HAROLD

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Georgina

Stayed 1 night in Aug 2024

10/10 Excellent

Amila

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of room in suite. Perfect location in Candado
Stayed 1 night in Jul 2024

10/10 Excellent

Damary

Travelled with family and small children
Liked: Amenities
Very nice people
Stayed 3 nights in Jul 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the favourite place I stayed in while in Puerto Rico. High standard accommdation with excellent customer service. The outdoor pool was a great place to unwind and relax in. The bed super comfortable - I don’t think I’ve slept that good in ages!
Stayed 2 nights in Jul 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful! The receptionist was so so helpful. They helped us with everything from late night check in to check out. It was a great considering we were super burnt out and frustrated from our canceled flight. We will definitely be returning!
Stayed 1 night in Jul 2024

10/10 Excellent

Sakeithia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The customer service here is excellent!!! I recommend booking with them.
Stayed 3 nights in Jun 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024