Hilton Garden Inn San Juan Condado

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hilton Garden Inn San Juan Condado

Beach nearby, beach towels
In-room safe, desk, laptop workspace, blackout curtains
View from room
Exterior
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Breakfast available

Explore the area

Map
886 Ashford Ave, San Juan, 00907
  • Condado Beach
    ‪7 min walk‬
  • Paseo Caribe
    ‪9 min walk‬
  • Casino del Mar at La Concha Resort
    ‪14 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪8 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bay View (Roll-In Shower)

  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Water View)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony (Water View)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Pool View)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Bay View

  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (Pool View)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Bay View

  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bay View (Corner)

  • Bay view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Bayview)

  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Bay View

  • Bay view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View, Corner

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 Bedroom

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bay View (Bathtub)

  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Water View)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Ocean View, Corner

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn San Juan Condado

Waterfront San Juan hotel in Condado with 2 restaurants
This smoke-free hotel features 2 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a snack bar/deli.
Hilton Garden Inn San Juan Condado offers 240 air-conditioned accommodations with espresso makers and a safe. 55-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Zen Spa Garden. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Guests under 13 years old are not allowed in the spa.

Hilton Garden Inn San Juan Condado's great location gets high marks from our customers. During your stay, you're just a quick walk from Condado Beach. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to Swedish massages, aromatherapy or facials at Zen Spa Garden
  • Amenities include 10 meeting rooms, a conference centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Condado Beach and a 3-minute drive from Distrito T-Mobile
Hilton Garden Inn San Juan Condado offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 17782 square feet (1652 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and laundry facilities are also featured at the business-friendly Hilton Garden Inn San Juan Condado. Parking is available for a fee. A complete renovation of Hilton Garden Inn San Juan Condado was completed in December 2023.

This 4-star San Juan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
Hilton Garden Inn San Juan Condado has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 23 per day)
  • Secured, covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 26.74 for adults and USD 14.97 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Conference centre (17,782 square foot of space)

Outdoors

  • Beach towels
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (51 centimetre high)
  • Lift (104 centimetre wide door)
  • Pool hoist on site
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children aged 17 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • In-room coffee
  • Partner property pool access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 26.74 for adults and from USD 14.97 for children
  • Covered self-parking fee: USD 23.00 per day (in/out privileges)
  • Valet parking fee: USD 28.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 17 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Juan Condado Juan

Hilton Garden Inn San Juan Condado Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 375 out of 580 reviews" "
Rating 8 - Good. 110 out of 580 reviews" "
Rating 6 - Okay. 45 out of 580 reviews" "
Rating 4 - Poor. 21 out of 580 reviews" "
Rating 2 - Terrible. 29 out of 580 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops and easily accessible
Stayed 3 nights in Aug 2024

10/10 Excellent

Wadeeah Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jul 2024

10/10 Excellent

KATARINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful with assisting us in finding places and things to do in the area. Hotel was very clean, two restaurants on site with wonderful food! Convenient location to major attractions. I would definitely stay here again
Stayed 3 nights in Oct 2024

8/10 Good

Alfreda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Very close to Starbucks and other restaurants. Two pools to choose from. Very clean and very swanky hotel. I would give them a 4 because this staff was not friendly and they have too many rules. They don’t have irons. They were responsive, but not friendly. As a Hilton Honors member, I expected some type of patronage like other hotels, but they offered nothing for Hilton Honors Members. My sister stayed at a nearby Marriott that was not as expensive. The staff there was friendly and they provided a $15 daily food credit. The extra I paid was not worth it. I probably wouldn’t stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Calvin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay hotel located in the strip will book again
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrea

Stayed 3 nights in Sep 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel great staff members loved it there.
Stayed 4 nights in Oct 2024

10/10 Excellent

Melissa

Stayed 7 nights in Sep 2024

6/10 Okay

Talia

Liked: Cleanliness, property conditions & facilities, room comfort
Nice customer service bad fees
It was great overall it just came with unexpected fees, resort fee, parking fee, Wi-Fi fee, complimentary breakfast fee was $55 breakfast was disappointing and disgusting, we didn’t eat anything off the plate and still was charged, overpriced for a $700 stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonivon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and lounge area was so serene
Stayed 4 nights in Oct 2024

8/10 Good

randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Very friendly and accommodating. Room was beautiful with the bay view. Would definitely recommend. Restaurant was great.
Stayed 5 nights in Oct 2024

10/10 Excellent

Rosmery, Dorchester

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a good location. I really enjoyed my stayed and hotel staff. Juan (the front desk ) was very nice . Also the nice gentleman at the front for the breakfast cafeteria. Overall everyone we interacted with very nice and polite. Love the hotel and the pool vibe , perfect for couple to just relax. Love the AC omg I slept like a queen.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisbania Hernandez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose

Stayed 1 night in Oct 2024

10/10 Excellent

Shaquanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, would definitely recommend. Juan checked us in and was so helpful, when our room was not ready we had a complimentary drink at the bar. The room was clean and perfect for two of us to fit comfortably. The view of the Condado Lagoon and balcony was a perfect addition to the room. 10 minute drive from the SJU airport. 9 minute drive to Old San Juan and 35 minutes to El Yunque. The only thing that would be good is a microwave in the room so we could heat up our leftovers. Overall, 10/10 would recommend this hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Tierra

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay here. Uber rides was very affordable at this location. Most places were a less than a 10 minute drive. Would recommend to anyone. You have access to the beach and pool area at the hotel across the street. I will be coming back for my next stay in PR.
Stayed 3 nights in Oct 2024

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will return after a great experience.
Stayed 4 nights in Oct 2024

10/10 Excellent

Carmen

Liked: Cleanliness
Stayed 7 nights in Oct 2024

8/10 Good

Ebony D

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff was super friendly and very professional. Thank you. I will definitely be back
Stayed 4 nights in Oct 2024

2/10 Terrible

HANNIA

Travelled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Reservation had been booked for 9/20-9/23 in celebration; arrived at hotel and was greeted with a pleasant morning staff. Informed about restaurants etc.. roughly around 7pm we noticed that our room door would not close unless we pushed latch in on side of the door & when we closed door it was not locked and would open if we just pushed on it.. we communicated with night concierge who then offered free drinks .. but still no soution to our door being fixed. Door was not fixed until 11:30 at night and we missed reservations.. person at the front desk explained he would refund a resort charge for the inconvenience that night.. day of check out we were then informed that the resort charge cannot be refunded & no notes were put into system: manager declined the request for refund because free breskfast was offered. No sense of urgency .. or empathy night of issue. Would not book here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sandra E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Phara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful
Stayed 1 night in Oct 2024

10/10 Excellent

jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel great staff perfect location will visit again
Stayed 5 nights in Sep 2024

10/10 Excellent

Jordan

Stayed 3 nights in Sep 2024