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Hotel Nest

3.0 star property

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Photo gallery for Hotel Nest

Double Room | City view
Economy Double Room | Private kitchenette | Mini-fridge, microwave
Room, 1 Queen Bed, Balcony | Private kitchenette | Mini-fridge, microwave
Reception
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
1112 Av. Juan Ponce de León, on the corner of Arzuaga Street, San Juan, San Juan, 00925
  • University of Puerto Rico
    ‪5 min walk‬
  • Mercado de Rio Piedras
    ‪6 min walk‬
  • Jardin Botanico
    ‪10 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Individually decorated, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | City view

Room, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Single Room

Economy Single Room | Individually decorated, laptop workspace, blackout curtains

Economy Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room

Standard Single Room | Individually decorated, laptop workspace, blackout curtains

Standard Single Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Balcony

Room, 1 Queen Bed, Balcony | Individually decorated, laptop workspace, blackout curtains

Room, 1 Queen Bed, Balcony

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

Economy Double Room | Individually decorated, laptop workspace, blackout curtains

Economy Double Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room | Individually decorated, laptop workspace, blackout curtains

Double Room

  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Individually decorated, laptop workspace, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Hotel Nest

Beaux Arts hotel with free breakfast and 24-hour front desk
Concierge services, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include multilingual staff assistance. Housekeeping is available on request.
Hotel Nest offers 23 accommodations with complimentary bottles of water and blackout curtains. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Accommodation at this 3-star hotel has kitchenettes with microwaves. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. 32-inch Smart televisions come with digital channels and Netflix. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Nest. During your stay, you're just a quick walk from Edificio Comunidad de Orgullo Gay de Puerto Rico. Features include free breakfast and free WiFi in public areas, plus concierge services.
  • Free continental breakfast served daily
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute walk from University of Puerto Rico and 10 minutes on foot from Jardin Botanico
Free breakfast is available daily. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Nest. A complete renovation of Hotel Nest was completed in February 2021.

This Beaux Arts San Juan hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Nest

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property registration number 09-79-21-5951

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nest Hotel
Hotel Nest San Juan
Hotel Nest Hotel San Juan

Hotel Nest Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 261 out of 466 reviews
Rating 8 - Good. 107 out of 466 reviews
Rating 6 - Okay. 53 out of 466 reviews
Rating 4 - Poor. 27 out of 466 reviews
Rating 2 - Terrible. 18 out of 466 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

kenneth m

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

THOMAS

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

CLAUDIA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not so good
The hotel is missing a lots of things They have a microwave and a fridge but empty shelves. No plates or cutlery No hot water. No shades and the room was in a court place that had table and chairs and at 6am people were sitting and taking. Because there is no curtains and the light outside was on it was difficult to sleep. This hotel has a long way to come.
Stayed 1 night in Nov 2024

2/10 Terrible

OLGA, Tampa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Paid for this hotel thru Expedia. What was supposed to be a great vacation turned into a nightmare. We get an uber from the airport to the so call hotel. We had to walk because the Uber driver couldn't get thru due to the street was closed, also the driver made a comment on how bad was and unsafe that area is. Sure it was, this supposed hotel with a 8.6 review is a dump homeless people smoking Marijuana and coming into the hotel entrance of that so called hotel. After seeing this dump, requested to cancel the reservation and the man said no because I should have cancel 24 hours in advance. Sure how was I supposed to know the dump we were going to stay. Well they gave me 2 days of my money back and they kepted the 1st night. Called Expedia and was advised that they couldn't do nothing and that I had to deal with them. extremely upset
Stayed 3 nights in Nov 2024

8/10 Good

Katrina

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The property was decent enough. However, the cleaning was not thorough. Dust was under the beds and besides the night stand etc. There was effort put into the refurbishment to make the plant more modern.
Stayed 5 nights in Nov 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved this hotel! Friendly, helpful staff, clean, wonderful breakfast. Minimally decorated rooms, which I love because it gives us more room, even though the room was a very nice size. There was no elevator, but we didn't care. I can see how it would be a problem for someone else. We will definitely stay here next visit in Puerto Rico!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Mariel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Hotel Nest wasn’t what we expected. The hotel itself was nice from the outside of the rooms, but the room itself was dirty. There were limited supplies and barely any of our requests were made. There was no hot water and we stayed at the hotel for 5 days. Each day we had to take a shower with cold water, only have the room cleaned on request and even then nothing was done. The staff treated us ok, but barely acknowledged our requests as guests and majority of the time we received unneeded attitude and disrespect. Never again.
Stayed 5 nights in Nov 2024

8/10 Good

Rafael Antonio

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Nov 2024

2/10 Terrible

rayonna

Disliked: Staff & service, property conditions & facilities
There was no hot water.Also TV did not work for several days.Took too long for a property manager to get out there to Wednesday.Several nights it was a lot of inconvenience highly will not recommend going to this hotel
Stayed 4 nights in Nov 2024

6/10 Okay

Rafael A

Disliked: Room comfort
Stayed 7 nights in Nov 2024

8/10 Good

Ella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff wasn’t as friendly as I thought they should be, specially in the hospitality industry. Otherwise everything was great.
Stayed 3 nights in Nov 2024

4/10 Poor

Brook

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
My room was the worst I ever had. My friend's room was a lot better than mine and we had the same "room with a view". My bathroom looked crazy, soon as I walked in the shower rod was on the floor in a heap. The water did not get hot at all and barely came out. Outside of that, it was clean. My friend's room is what you would see be advertised. My room is what you get instead if you don't see ahead of time. The staff was great and helpful and the building felt safe.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Rio Piedras, by the main plaza and cathedral.
Stayed 1 night in Nov 2024

6/10 Okay

LaToya

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Nest was in a artsy part of town. A lot of action in the Plaza and cultural activities.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jerel Earl

Liked: Staff & service, property conditions & facilities
Good service, not a lot to do in the area. Not a slight against the hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

NICOLE

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the cooperative and friendly staff
Stayed 3 nights in Oct 2024

4/10 Poor

Vivien

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Estructura sencilla, antigua pero bonita. Cuartos pequeños, camas no tan cómodas. En el Cuarto asignado no funcionaba el acondicionador de aire. Televisor sin acceso a canales locales. Atención del personal fue pésima, total falta de cortesía. Cuarto tiene nevera pero ni agua ni vasos Estacionamiento limitado pero seguro, requiere que el personal lo abra con control remoto. Falta de opciones para comer en las noches a distancia corta, a pie.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Deal
I did a lot of research and hotel nest came up best for value, and it turned out to be accurate
Stayed 1 night in Oct 2024

8/10 Good

Helen

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Nest - One of the Best
Nest Hotel was a clean, convenient and comfortable place to stay. Located in a historic square it was surrounded by nice buildings and restaurants. The sunrise shone right into our room. A lovely way to wake up.
Stayed 1 night in Oct 2024

8/10 Good

Valeria, Tampa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very helpful and the hotel is cute and clean. However it is not accessible for people with mobility challenges. The breakfast was ok, would have been nice to have more options. Bathroom water pressure could be better.
Stayed 3 nights in Oct 2024

10/10 Excellent

alex, Saint Petersburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were pleasant
Stayed 6 nights in Sep 2024

6/10 Okay

Valerie Denise

Liked: Staff & service
Disliked: Property conditions & facilities
Compliment breakfast was nice but property had no elevates staff excellent:)
Stayed 3 nights in Sep 2024

10/10 Excellent

Leby Y.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024