Aparthotel in San Juan, a short walk to Port of San Juan
A microwave in a common area and free WiFi in public areas are available at this smoke-free aparthotel. Each apartment offers free WiFi, a hairdryer and a shower. Change of towels is available on request.
Hugo's Rental offers 12 accommodations with a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
During your stay at Hugo's Rental, you're just a quick walk from Port of San Juan. Free WiFi in public areas is available. This budget aparthotel has 12 apartments. Enjoy your stay with amenities like free WiFi in each apartment.
Each apartment offers a hairdryer and a shower
Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Services include luggage storage and a virtual front desk
Just a 2-minute drive from Port of San Juan and 8 minutes from Pan American Pier
Hugo's Rental offers its guests a microwave in a common area. WiFi is free in public spaces.
This San Juan aparthotel is smoke free.
Languages
English, Spanish
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Shared microwave
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Laundry
Laundromat nearby
Pets
No pets allowed
Suitability/Accessibility
No lift
Smoke-free property
Services and conveniences
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Luggage storage
Virtual front desk
Location highlights
In a shopping district
Near the airport
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
12 units
Bed sheets changed on request
Towels (changed on request)
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Access methods
Access code, host will greet you
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Breakage deposit: USD 200
An effective city/local tax rate of 7.0 per cent will be charged
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Cleaning/housekeeping/linen fee: USD 20 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests planning on arriving outside normal check-in hours will receive an email with special check-in instructions and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
Property Registration Number 609095100
Property is also known as
Hugo's Rental San Juan
Hugo's Rental Aparthotel
Hugo's Rental Aparthotel San Juan
Hugo's Rental Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 24 out of 27 reviews" "
10 - Excellent
24
Rating 8 - Good. 2 out of 27 reviews" "
8 - Good
2
Rating 6 - Okay. 1 out of 27 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 27 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 27 reviews" "
2 - Terrible
0
9.8/10
Cleanliness
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Gary
22 Dec 2024
Liked: Cleanliness, room comfort
Two Day Pre-cruise Stay
Property is right on Plaza Colon in the heart of Old San Juan. Great location for walking to restaurants, bars and San Juan attractions. Maricruz is very communicative, and helpful recommending activities and making sure you have everything you need.
one of the better places in town. Newly updatde upper floors with the lower floors being worked on during daytime, but nice and quiet at night. Hugo staff very helpfull
andrew
Stayed 1 night in Dec 2024
10/10 Excellent
Frederic
19 Dec 2024
Liked: Cleanliness, room comfort
Right at the center, yet quiet & friendly
We wanted to have the old San Juan experience, and Hugo's place was at the perfect location with friendly service and all the comfort we needed. The room was quiet and easy to access despite being in a busy area of town. We were given good and flexible service even though we arrived early, and they made us feel like home. We will come back next time in old San Juan!
The property is centrally located. Communication with the property staff via text/email is quick, responsive. Check-in is very easy. Suite is very clean. Veiws ftom the rooftop is amazing. No elevator but we still recommended this property.
The host is so friendly - we asked for shampoo and the host had someone deliver it to us in three minutes. Very cute and cozy place in the middle of the busy streets of Old San Juan. They helped store our luggage before and after our stay in a shop nearby. Thank you!
We loved our stay at Hugo Rental. Ease of getting in and out of the property was great. Our host Mari was amazing. She guide us where was the best parking lot and also provided suggestions of where to go for breakfast. The poperty was very authentic. Very centric to get to the sights and stores in old San Juan. Highly recommend it. Note there are stairs to get to the rooms, but that was not a problem for us.
Wonderful stay. My room was through an inner courtyard, clean, quiet and with good A/C. Everything in Old San Juan is easily walkable and the property and surroundings feel very safe. I would stay at Hugo’s again and highly recommend it tosnyone visiting San Juan.
Property is still been renovated, it is nice and room was super clean and new. However, the electric water heater had to be reset every time as it was the wifi. It would have been nice to know that the third floor was up a steep stairs, not suitable if you are carrying a large suitcase, I had to ask for help from a friend.
I loved this place! First location is perfect. You have everything around. Second check in and check out. Not having keys is a plus. Communication with host was perfect. She was always very happy to help and makes sure I had everything I needed. The room was big and with everything you need. Shower 🚿 had great temperature and everything was clean and since you enter the place everything smells good. I appreciate the candies they had and that there was a microwave outside. It was silent. AC. I will definitely be back. Thank you for an amazing stay. I was alone and felt safe.
a wonderful place! amazing location and great communication! so much fun to walk around and explore old san juan and hugo’s response was promt and informative. highly recommend
jesse
Stayed 1 night in Nov 2024
10/10 Excellent
IVÁN M
7 Oct 2024
Liked: Cleanliness, room comfort
Excelente propiedad!
Me encanto el lugar, se ve que todo es nuevo. Tiene una excelente ubicacion, cerca de todo, accesible. Lo unico que le añadiria un poco de mas luz al baño por lo demas perfecto.
Great property with an awesome location right outside of plaza colón everything is walkable even fort morro
Host is awesome definitely recommend staying here