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My Hotel in Puerto Rico

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for My Hotel in Puerto Rico

Lounge
Courtyard
Interior detail
Reception
Standard Single Room, Multiple Beds, No Windows | Iron/ironing board, free WiFi, bed sheets

Reviews

7.2 out of 10

Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
206 Fortaleza St., Old San Juan, San Juan, 00936
  • Calle Fortaleza
    1 min walk
  • Pier 1
    4 min walk
  • Port of San Juan
    4 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    12 min drive

Room options

View all photos for Basic Single Room, 1 Queen Bed, No Windows

Basic Single Room, 1 Queen Bed, No Windows | Iron/ironing board, free WiFi, bed sheets

Basic Single Room, 1 Queen Bed, No Windows

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed, No Windows

Iron/ironing board, free WiFi, bed sheets

Economy Room, 1 Queen Bed, No Windows

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite - No View

Iron/ironing board, free WiFi, bed sheets

Junior Suite - No View

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Economy Room, Multiple Bedrooms, No Windows

Economy Room, Multiple Bedrooms, No Windows | Iron/ironing board, free WiFi, bed sheets

Economy Room, Multiple Bedrooms, No Windows

  • Sleeps 1
  • 1 Large Single Bed

View all photos for Traditional Single Room

Traditional Single Room | Iron/ironing board, free WiFi, bed sheets

Traditional Single Room

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Single Room, Multiple Beds, No Windows

Standard Single Room, Multiple Beds, No Windows | Iron/ironing board, free WiFi, bed sheets

Standard Single Room, Multiple Beds, No Windows

  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

Traditional Single Room

  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Fortaleza Suites

Free WiFi
Laundry
24/7 front desk
Microwave
4.5 out of 5, Wonderful, (1010)
The price is CHF 180
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Fortaleza Suites

About this property

My Hotel in Puerto Rico

Hotel in San Juan, a quick walk to La Fortaleza
Along with coffee/tea in a common area, this smoke-free hotel has a microwave in a common area and express check-out. WiFi in public areas is free. Other amenities include a TV in a common area and multilingual staff. Housekeeping is available on request.
My Hotel in Puerto Rico offers 20 air-conditioned accommodations, with free toiletries. 32-inch Smart televisions come with digital channels. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.
During your stay at My Hotel in Puerto Rico, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Amenities include multilingual staff, a communal living room and coffee/tea in a common area
  • Just a 4-minute walk from Pier 1 and 4 minutes on foot from La Fortaleza
As a guest of My Hotel in Puerto Rico, you'll find multilingual staff, coffee/tea in common area, and express check-out. Public spaces have free WiFi. My Hotel in Puerto Rico also features a communal living room and a microwave in a common area.

This 3.5-star San Juan hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Streaming services

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - noon
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Long-term renters welcome
The front desk at this property is open daily from 9:00 AM - noon.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

My Hotel Puerto Rico San Juan
My Hotel Puerto Rico
My Puerto Rico San Juan
My Puerto Rico
My Hotel in Puerto Rico Hotel
My Hotel in Puerto Rico San Juan
My Hotel in Puerto Rico Hotel San Juan

My Hotel in Puerto Rico Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 95 out of 277 reviews" "
Rating 8 - Good. 72 out of 277 reviews" "
Rating 6 - Okay. 45 out of 277 reviews" "
Rating 4 - Poor. 31 out of 277 reviews" "
Rating 2 - Terrible. 34 out of 277 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Selene

Liked: Cleanliness, amenities, property conditions & facilities
Overall the place is nice looking, secure and clean. I was unsure about the reservation because I never got a confirmation from the hotel. Bed was very uncomfortable, my room was under a staircase and I could hear people going up and down the stairs. What I like of this hotel is that is very secure, you can only access to the hotel with a code. The location is very conveniente, it’s in the middle of old San Juan, restaurants and attractions were at walking distance.
Stayed 1 night in Apr 2023

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Front desk was always closed. No coffee.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED EVERYTHING ABOUT THE PROPERTY. IT IS VERY QUIET, EXTREMELY CLEAN AND ULTRA SAFE. THE STAFF IS VERY FRIENDLY, PROFESSIONAL AND POLITE. THE AREA IS SAFE AS WELL AND EVERYTHING IS STEPS AWAY. PHARMACY, CLOTHING STORES, THE CATHEDRAL, MANY CHURCHES, SUPERMARKETS, THE FORTRESS, BARS, RESTAURANTS ................YOU NAME IT ! THIS IS THE ONLY HOTEL, I'VE BEEN STAYING EVERY TIME I VISIT MY OLD SAN JUAN BECAUSE, I TRAVEL ALONE AND THIS HIDDEN JEWEL HAS EVERY THING I NEED !!!!!!
Stayed 4 nights in Apr 2023

4/10 Poor

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very hard to find. Very confusing name.
Stayed 1 night in Apr 2023

2/10 Terrible

Esteban

Stayed 1 night in Apr 2023

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for accommodating us with a room on the ground floor.
Stayed 1 night in Mar 2023

8/10 Good

Josh

Stayed 1 night in Jan 2023

8/10 Good

Ryan

Stayed 1 night in Jan 2023

6/10 Okay

Bagica

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location hotel
Manager was friendly And accommodating. Boutique style hotel. All about location!
Stayed 1 night in Dec 2022

4/10 Poor

Qifeng

Disliked: Staff & service
Stayed 1 night in Dec 2022

2/10 Terrible

Saelyn, caguas

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived 15 minutes before checking, nobody answered the door or answered the phone , we stayed outside for nearly 45 minutes in a unsafe environment and never answered! We were left stranded in the streets looking for a place to stay, 15 minutes it’s still 15 before the time established.
Stayed 1 night in Sep 2022

10/10 Excellent

Nayda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Staff & service
WOW❗️ LOVED the place, it was extremely clean, safe, very quiet and sooo soothing❗️The hot water was great and so was the water pressure! Willie, the front desk person who checked me in and out was such a Gentleman. He made sure that everything was working properly; we went together and I clicked in the door code to make sure I was doing it right. That was very nice of him. I would definitely come back to this hotel, safety is a priority and I felt very safe at this place❗️ I’m a woman and I traveled alone. LOVE IT, LOVE IT, LOVE IT❤️
Stayed 2 nights in Jul 2022

10/10 Excellent

Moises

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, facility very clean and quiet.
Stayed 1 night in Jul 2022

10/10 Excellent

Ady

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, great location, friendly staff and they were flexible and allowed me to check in later than expected. Highly recommended.
Stayed 1 night in Jun 2022

2/10 Terrible

Oscar

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First the sheets were dirty. And then I came back from my lunch and the air conditioner don’t work and they refused to change me to another room till I call Expedia. But they take more then one hour to give me another room. I would NOT recommend this hotel. I least if you want to wait in the lobby for 1:30 minutos for Check in. Terrible
Stayed 1 night in May 2022

10/10 Excellent

Rigoberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect and silence
Stayed 1 night in May 2022

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo unico que no me gusto fue el tener que hacer el check in a mas tardar las 5. Deben extender la hora del check in.
Stayed 1 night in May 2022

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location
Stayed 1 night in May 2022

10/10 Excellent

MARTIN, PEACHTREE CITY

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
First time staying at old San Juan. Willie is an amazing customer service person. Place was clean charming and simple and location is perfect for the area.
Stayed 1 night in May 2022

8/10 Good

José

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean facilities and a great location to enjoy walking around old San Juan.
Stayed 1 night in May 2022

10/10 Excellent

Luis

Stayed 1 night in Apr 2022

6/10 Okay

Stephen, riverton

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic area. That’s about the only thing I liked. I booked it because it was cheap for 6 people. There were only two king size beds available. I was hoping there’d be a futon, sofa bed, couch. Nope. We slept three per bed. It was pretty horrible. You don’t advertise a 6 person unit if you only have two beds. It was crammed, as if they tried squeezing as many units as possible. I wouldn’t stay there again. Oh, staff was very nice. There was this Haitian lady, real pleasure.
Stayed 2 nights in Mar 2022