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Hotel Puerto Valdes

4.0 star property
VIP Access

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Lobby sitting area
Deluxe Studio | 1 bedroom, premium bedding, pillow-top beds, in-room safe
Presidential Penthouse | 1 bedroom, premium bedding, pillow-top beds, in-room safe
Presidential Penthouse | Terrace/patio
Studio | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
100 Calle Valdés, San Juan, San Juan, 00901
  • Port of San Juan
    ‪3 min walk‬
  • Condado Beach
    ‪3 min drive‬
  • Pan American Pier
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Studio

Deluxe Studio | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Studio

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Apartment

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio

Studio | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment

1 bedroom, premium bedding, pillow-top beds, in-room safe

Luxury Apartment

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Apartment

Premier Apartment | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Premier Apartment

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Signature Penthouse

Signature Penthouse | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Signature Penthouse

  • Bay view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Presidential Penthouse

Presidential Penthouse | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Presidential Penthouse

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Hotel Puerto Valdes

Colonial hotel with free local area shuttle and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a rooftop terrace are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free cruise terminal shuttle. Other amenities include a 24-hour business centre, a business centre and conference space. Housekeeping is available on request.
Hotel Puerto Valdes offers 15 accommodations with espresso makers and a safe. This individually decorated and furnished accommodation includes double sofa beds and desks. Pillowtop beds feature premium bedding. A pillow menu is available. Microwaves and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Televisions come with premium cable channels. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Puerto Valdes. During your stay, you're just a quick walk from Port of San Juan. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the steakhouse
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Port of San Juan and a 1-minute drive from Pan American Pier
  • Free cruise terminal, local-area and shopping centre shuttle service
  • Pets welcome for a fee
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 1200 square feet (111 square metres) and includes conference space. An area shuttle within 4 kilometres and A cruise ship terminal shuttle are free. A 24-hour fitness centre, a rooftop terrace, and a vending machine are also featured at the business-friendly Hotel Puerto Valdes. The hotel can provide concierge services and wedding services. Self parking is free.

This 4-star San Juan hotel is smoke free.

CARNES STEAKHOUSE – This steakhouse only serves dinner. Reservations are required.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 4 kilometres
  • Free casino shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Couples/private dining

Restaurants on site

  • CARNES STEAKHOUSE

Things to do

  • 24-hour gym
  • Art gallery
  • Wine tasting room

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Hob
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Puerto Valdes offers transfers from the cruise terminal. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

Property is also known as

Puerto Valdes
Hotel Puerto Valdes Hotel
Hotel Puerto Valdes San Juan
Hotel Puerto Valdes Hotel San Juan

Hotel Puerto Valdes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 274 out of 434 reviews
Rating 8 - Good. 95 out of 434 reviews
Rating 6 - Okay. 34 out of 434 reviews
Rating 4 - Poor. 17 out of 434 reviews
Rating 2 - Terrible. 14 out of 434 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall the property isn’t a bad place to stay my only complaint is, I did not get to stay in the room I paid to stay in and although they accommodated me with another room it was not what I wanted and basically had to settle for, and I also did not like that I was notified the day I walked into the hotel, that the room I paid for would not be available to me, other than that, it’s a nice stay for what it is and the staff do what they can for you. There was also a restaurant in the building, although I did not try the food, seemed like it would be ok, very small eating area but nice tho for what it is. Rooftop was ok for what it is also. Very conveniently located tho I will add, if you’re looking to tour San Juan.
Stayed 2 nights in Mar 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and well maintained. The staff were very friendly. I would have liked a morning coffee or 2 and that would be my only complaint.
Stayed 5 nights in Mar 2025

8/10 Good

Pauline, Chicago

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Boutique hotel vibes with huge rooms. Staff went above and beyond. We’d stay here again for convenience.
Stayed 2 nights in Feb 2025

10/10 Excellent

Madelyn

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where super friendly and accomodating. The room was fabulous. I will definitely stay there again.
Stayed 6 nights in Mar 2025

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem of a hotel close to old San Juan, the port lining a very interesting neighborhood with excellent restaurants. The staff were friendly, informative and helpful. We highly recommend this property.
Stayed 3 nights in Dec 2024

10/10 Excellent

Zenon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff!
Stayed 2 nights in Feb 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a GEM! It is quaint and charming and Joel at the front desk could not be more helpful! The room was spacious with all the utensils to make a couple of meals. The bed and pillows were VERY comfortable and clean. It's about a mile to Old San Juan, so it made a great jaunt for one of our days. They also offer a shuttle service three times daily. The rooftop patio is amazing because you can see for miles! Highly recommend!
Stayed 4 nights in Feb 2025

4/10 Poor

Puja

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Except for the location everything was bad.The building looked old and had watermarks on the wall. There were loud noises outside and upstairs which disturbed our sleep at night. I would not recommend this hotel.
Stayed 6 nights in Dec 2024

2/10 Terrible

Leopoldo, Mexico

Stayed 3 nights in Feb 2025

10/10 Excellent

Ayanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy and well designed. Staff was friendly and accommodating. Love the mural in the lobby!
Stayed 3 nights in Feb 2025

8/10 Good

STACY, New Lenox

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciated the shuttle service to the Old San Juan area. It was just a little bit farther than "easily walkable." There was quite a bit of space in our unit. Everything seemed to be very clean. The bathrromm was a little od in that the glass wall on the shower only covered about 1/3 of the openng, so it was impossible to not get the floor quite wet when showering. Also there was no shelf or counter around the bathroom sink, so awkward to get ready whether you were trying to fry or curl hair or put make up on. This wasn't a huge problem, just seemed like a big "miss" on a fairly recently designed space. The price was right, it would be convenient to the cruise port and, with the shuttle, was very convenient to Old San Juan.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Feb 2025

8/10 Good

Lindsay

Travelled with family
Liked: Cleanliness, staff & service
Good location, the place could use some maintenance and they should make guests aware that there's a party going on! When booking.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ruben, La Porte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. Main doors were kept locked at night which made me feel very safe
Stayed 3 nights in Feb 2025

10/10 Excellent

Alton, Goodyear

Travelled with family
Liked: Cleanliness, staff & service
The hot tubs were being worked on when we were there, so not available. It was an okay location, a long walk or a car ride to get out. The restaurant was nice.
Stayed 3 nights in Nov 2024

10/10 Excellent

Phak, Fall River

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing I forgot the guys name that did the check in for me but help out through it all with anything that I needed and not just that restaurant was next door and rooftop was awesome
Stayed 3 nights in Jan 2025

10/10 Excellent

denzel J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed how clean it was. Staff was very nice as well.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 2 nights in Jan 2025

6/10 Okay

Yvonne

Stayed 2 nights in Jan 2025

8/10 Good

Jasmin

Stayed 2 nights in Jan 2025

8/10 Good

Zulma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very costumer oriented and friendly. The room was spacious, with a small kitchen and two open rooms. The bed was decent quality, and the pullout couch was a little stiff. Only major issues; the floors were not particularly clean and the walls are rather thin. We could hear people talking in the lobby, everytime someone flushed a toilet, etc.
Stayed 3 nights in Jan 2025

8/10 Good

Frances

Stayed 2 nights in Jan 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Big, clean room. second time stayin but not the last.
Stayed 2 nights in Jan 2025