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Residence Inn by Marriott San Juan Isla Verde

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Residence Inn by Marriott San Juan Isla Verde

Lobby
Point of interest
Property amenity
2 outdoor pools, pool loungers
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
6500 Isla Verde Avenue, Isla Verde, Carolina, 00979
  • Isla Verde Beach
    ‪2 min walk‬
  • Pine Grove Beach
    ‪8 min walk‬
  • Carolina Beach
    ‪9 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min walk‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds

View from room

Studio, 2 Queen Beds

  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

View from room

Studio, 2 Queen Beds, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Courtyard by Marriott Isla Verde Beach Resort

Pool
Hot tub
Kids pool
Free WiFi
4.3 out of 5, Excellent, (1521)
The price is CHF 732
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Courtyard by Marriott Isla Verde Beach Resort

About this property

Residence Inn by Marriott San Juan Isla Verde

Eco-certified Carolina hotel in Isla Verde with 2 outdoor swimming pools
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Residence Inn by Marriott San Juan Isla Verde offers 231 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas and includes dining tables. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool.
Our customers tell us that they can't get enough of the pool at Residence Inn by Marriott San Juan Isla Verde. During your stay, you're just a quick walk from Isla Verde Beach. Free breakfast, free WiFi in public areas and 2 outdoor pools are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • Guests have great things to say about the family-friendly amenities and the pool
  • Just a 1-minute drive from Carolina Beach and 7 minutes from Casino del Mar at La Concha Resort
  • Cats and dogs welcome for a fee
Residence Inn by Marriott San Juan Isla Verde offers its guests 2 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces. The eco-certified Residence Inn by Marriott San Juan Isla Verde also features a terrace, a garden, and laundry facilities. For a fee, parking is available.

This 3.5-star Carolina hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.
Residence Inn by Marriott San Juan Isla Verde has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 43.60 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence INN SAN Juan
By Marriott Juan Isla Verde
Residence Inn by Marriott San Juan Isla Verde Hotel
Residence Inn by Marriott San Juan Isla Verde Carolina
Residence Inn by Marriott San Juan Isla Verde Hotel Carolina

Residence Inn by Marriott San Juan Isla Verde Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1136 out of 1703 reviews" "
Rating 8 - Good. 311 out of 1703 reviews" "
Rating 6 - Okay. 152 out of 1703 reviews" "
Rating 4 - Poor. 54 out of 1703 reviews" "
Rating 2 - Terrible. 50 out of 1703 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great. The room was clean and spacious. It smelled a bit moldy sometimes. Some minor repairs are needed in the bathroom. Whoever chose shower and sink design made a bad choice. The $40 daily food credit that is included in the resort fee is kinda helpful. Remember to use it or you’ll lose it. I didn’t care for the pay to park. $19 a day to park at a hotel you’re already paying to stay at is wild. I wasn’t aware of this before I booked. The lawn chairs and beach towels were super helpful. The closeness to the beach and airport as well as grocery store and food options being in walking distance made this a good option for our family of 5.
Stayed 4 nights in Oct 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous
Great. Room temperature was a little too cold. Too cold is better than too hot. Unable to adjust temperature.
Stayed 1 night in Nov 2024

10/10 Excellent

Adrian Santiago Rodriguez

Stayed 3 nights in Oct 2024

6/10 Okay

Cecilia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This is our second time staying here and it was nothing like our first. Hotel has a very musty smell in the hallways and rooms. It was raining during our stay and two rooms from our party got a lot of water in them from the windows, enough to soak the floors. One of them got switched to a different room and the other room given a credit. The food menu is extremely limited and very pricey for the amount of food you get. Food and beverages at the hotel are expensive and not worth it. Twice we decided to forego the $40 “resort fee” that can be used for food there and instead opted to get all our meals elsewhere. Some staff are not very friendly and almost seemed inconvenienced when we needed something. On the day we checked out the elevators stopped working and we were on the 7th floor.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

shelly-ann

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 4 nights in Oct 2024

6/10 Okay

Samon

Travelled with family
I booked a non smoking - partial ocean view room, did not get that. Smoke was coming through the vents from the room next to us. The pool could use some outside lights. Other than that, it was a pleasant stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Maritza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family fun times
Had a wonderful stay with family. Definitely recommend.
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and professional
Stayed 1 night in Oct 2024

10/10 Excellent

feleisha N

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Adashia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for my birthday trip and everything was amazing! From the food to the pools to the staff. We had a great time and was close to everything! Will definitely stay again! 5 stars!!
Stayed 3 nights in Oct 2024

4/10 Poor

Ruben

Travelled with partner
Room was very humid wife called 3 times on Tuesday was never resolved. Had to stay in the humid room for 3 days. Also found a live cockroach in the kitchen. Addressed the issue to the manager only said that they were going to look into it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Need entertainment
Stayed 3 nights in Oct 2024

10/10 Excellent

ELIZABETH

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My room seemed to have been used by a smoker before me
Stayed 1 night in Oct 2024

8/10 Good

Francisco

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i didnt like the smell of the hall ways smelled like midew. but the stay was great. monica at the bar was great
Stayed 7 nights in Oct 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good but not perfect
It was good but air cond did not work properly switch from cold to hot ( humidity high ) all the time during the stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Jackiesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Ernesto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only part I dislike is the $20 per day charge for guests parking, other than that I recommend to anyone.
Stayed 4 nights in Oct 2024

4/10 Poor

Malisea

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
I used to be a sales manager at residence inn, so I know the standard, and this was far below. 1. Hotel smell in the lobby was promising 2. Only one person working front desk, super slow service 3. Room wasn’t ready so waited at bar. 4. Bar service superb 5. Room finally ready, but upon entering dirt, crumbs outside door. Go inside, and room has horrible fish smell. Floors dirty, no paper towels in holder, just horrible. 6. Ask for another room, another wait, okay fine. 7. New room, old mildew smell? But better than fishy tank smell. No paper towels again. 8. Pillows limp, bed hard as concrete, rust on fixtures in bathroom, peeling on door, door kept sticking had to push hard to close it. All the things a former Marriott employee looks for, I noticed. 9 Walked to the beach, no signage to say “this way to beach” 10. Breakfast is only 7-9, two hours not enough because at 8:45 it’s super crowded. Makes for congestion, sloppy service, tables not cleaned, etc. Was looking for a hotel for my birthday 2025 for friends and family this is not it. Disappointed for a hotel built in 2022.
Stayed 3 nights in Oct 2024

10/10 Excellent

Candy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at this hotel was fantastic from the moment we arrived. The staff were friendly and welcoming, making us feel right at home. Our waiter, Ricky J., was exceptionally polite and always greeted us with a smile. Despite managing multiple tables, he remained attentive to our needs. The housekeeping was excellent; our beds were made daily, and we once left our safe deposit box open with cash inside by accident, yet nothing was disturbed. The hotel’s location is ideal, with a few dining options within walking distance and a short walk to the beach. If you're looking to explore more popular tourist areas, Uber rides are convenient and quick from this more relaxed, tranquil hotel. I would gladly stay here again.
Stayed 3 nights in Oct 2024

6/10 Okay

Jesus

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Had to wait an hour for our check in
Stayed 1 night in Oct 2024

10/10 Excellent

Belen

Stayed 3 nights in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Gunjan, Kanata

Liked: Cleanliness, property conditions & facilities
Staff made me wait for check in and then gave wrong room.