Residence Inn by Marriott San Juan Isla Verde

3.5 star property

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Photo gallery for Residence Inn by Marriott San Juan Isla Verde

Lobby
Terrace/patio
2 outdoor pools, pool loungers
Point of interest
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Bar
  • Housekeeping

Explore the area

Map
6500 Isla Verde Avenue, Isla Verde, Carolina, 00979
  • Isla Verde Beach
    ‪2 min walk‬
  • Carolina Beach
    ‪9 min walk‬
  • Jose Miguel Agrelot Coliseum
    ‪7 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min walk‬

Room options

Suite, 1 Bedroom

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds

  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Residence Inn by Marriott San Juan Isla Verde

Eco-certified hotel with 2 outdoor pools and free breakfast
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Residence Inn by Marriott San Juan Isla Verde offers 231 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas and includes dining tables. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool.
Our customers tell us that they can't get enough of the pool at Residence Inn by Marriott San Juan Isla Verde. During your stay, you're just a quick walk from Isla Verde Beach. Free breakfast, free WiFi in public areas and 2 outdoor pools are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • Guests have great things to say about the family-friendly amenities and the pool
  • Just a 1-minute drive from Carolina Beach and 7 minutes from Casino del Mar at La Concha Resort
  • Cats and dogs welcome for a fee
Residence Inn by Marriott San Juan Isla Verde offers its guests 2 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces. The eco-certified Residence Inn by Marriott San Juan Isla Verde also features a terrace, a garden, and laundry facilities. For a fee, parking is available.

This 3.5-star Carolina hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.
Residence Inn by Marriott San Juan Isla Verde has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence INN SAN Juan
By Marriott Juan Isla Verde
Residence Inn by Marriott San Juan Isla Verde Hotel
Residence Inn by Marriott San Juan Isla Verde Carolina
Residence Inn by Marriott San Juan Isla Verde Hotel Carolina

Residence Inn by Marriott San Juan Isla Verde Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1248 out of 1911 reviews
Rating 8 - Good. 356 out of 1911 reviews
Rating 6 - Okay. 179 out of 1911 reviews
Rating 4 - Poor. 66 out of 1911 reviews
Rating 2 - Terrible. 62 out of 1911 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Iryna

Travelled with family
Disliked: Cleanliness, staff & service
The good news is the location of the hotel, proximity to the airport and the beach. That's all. The windows in the room do not open and there is no balcony, the A/C is constantly running and makes noise. I wanted to ask to turn it off, but for this you need to call a repairman and then to turn it on again - I decided not to bother with this. The room is constantly very humid, because of this, even on the decorative pillows is black mold. At the end of the rest it was simply impossible to enter the room, the smell of mold and humidity were off the scale. Well, the most unpleasant thing is paying $40 per day destination fee. When checking in, I asked if this amount is refundable if I do not use the bar and restaurant in the hotel - I was assured that the amount is refundable. After checking out, I asked again if the funds will be returned. They said yes. A few days later, I see that $261 was charged off from account for 6 days. I started chatting with the manager - and she answered that I could buy drinks or food at the bar for these $40, since I did not do this, they will simply charge this amount. If this had been explained to me in advance, there would have been no questions. After checking in, I saw that $560 was "pending" on my credit card. I thought that since there were two of us, this amount was a deposit for each person. It turned out that $300 was a deposit that no one said anything about.
Stayed 6 nights in Dec 2024

10/10 Excellent

Patricia

Stayed 1 night in Dec 2024

6/10 Okay

Tanairi

Stayed 3 nights in Dec 2024

10/10 Excellent

Kyle

Travelled with group
Great place to stay!
Stayed 4 nights in Dec 2024

10/10 Excellent

John David

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to the beach, nearby restaurants. The daily fee needs to be explained better bc we didnt take advantage of it because we didnt understand it so explaining it to guests would probably go a long way.
Stayed 5 nights in Dec 2024

10/10 Excellent

Linda Joyce, HAMPTON

Travelled with family
Property very nice. The breakfast could have been better
Stayed 4 nights in Dec 2024

10/10 Excellent

Lydia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 4 nights in Oct 2024

6/10 Okay

David, Show Low

Stayed 3 nights in Dec 2024

10/10 Excellent

Carmen Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean a d amazing staff. Monica, Gabriel and Sebas were very polite and helpful. Nice quiet area
Stayed 4 nights in Dec 2024

6/10 Okay

Kim

Stayed 2 nights in Dec 2024

8/10 Good

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This property was right by the airport but a little further from the action. The staff at this place is amazing! I didn’t give five stars because the AC went out in dead heat of summer and took a few hours to work again but other than that it was perfect!
Stayed 3 nights in Jul 2024

10/10 Excellent

Nilka Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying here and I will definitely be back ! The guys at the bar were amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Sandeep, SOUTH WINDSOR

Travelled with family
Liked: Cleanliness, staff & service
Clean rooms only complaint was the exhaust fan in the bathroom was not working. The shower area gets foggy after a hot shower. Did complain but did not get repaired by the time we lwft
Stayed 3 nights in Dec 2024

8/10 Good

CAROLENE MELINDA

Stayed 1 night in Dec 2024

10/10 Excellent

MARIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Guadalupe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was easy and accessible from the airport. It was very nice and the complimentary breakfast is a plus!
Stayed 4 nights in Dec 2024

6/10 Okay

Yahaira

Stayed 2 nights in Nov 2024

2/10 Terrible

Isabelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was expecting a lot more….:very decieiving
It was a bite Of a caos when we arrivés, and as we Walker into the room it was so humide and with the smell that comes with it
Stayed 1 night in Dec 2024

10/10 Excellent

Cheyenne, Wareham

Travelled with partner
Liked: Staff & service, amenities
The staff here were amazing! The location was great. The atmosphere was was a 10/10. The only issue came with the smell of the hotel and the hotel room.
Stayed 4 nights in Dec 2024

10/10 Excellent

Deyaneira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

María

Travelled with partner
Liked: Cleanliness, staff & service
I stayed in this property on July 2024, and I liked it a lot, thats why I stayed here again.... But I got very dissapointed, because the room was different, and it had a very strong smell of smoke, from obviously someone had smoked... Also the first days, water was nice and hot, but last three days, was just warm... AC was terrible...very humid room....it seemed they controlled temperature,because it got very hot in the middle of the night.... When I got home I had to wash EVERYTHING, because the smell of the room (smoke, humidity) was into the clothes... So, I don't think I will stay here again....
Stayed 7 nights in Dec 2024

8/10 Good

Yacoub

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is nice The only problem is the mold because of the high humidity , but i guess there is mold everywhere in san juan
Stayed 4 nights in Dec 2024

2/10 Terrible

Hamnwatie

Stayed 3 nights in Nov 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Property conditions & facilities
The hospitality was superb
Stayed 3 nights in Dec 2024

10/10 Excellent

Sandra

Stayed 1 night in Nov 2024