See all properties

Residence Inn by Marriott San Juan Isla Verde

3.5 star property

Choose dates to view prices

Photo gallery for Residence Inn by Marriott San Juan Isla Verde

Lobby
Lobby
Point of interest
2 outdoor pools, pool loungers
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Bar
  • Housekeeping

Explore the area

Map
6500 Isla Verde Avenue, Isla Verde, Carolina, 00979
  • Isla Verde Beach
    ‪2 min walk‬
  • Pine Grove Beach
    ‪8 min walk‬
  • Carolina Beach
    ‪9 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min walk‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds

View from room

Studio, 2 Queen Beds

  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

View from room

Studio, 2 Queen Beds

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Aerial view

Embassy Suites by Hilton San Juan Hotel & Casino

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.5 out of 5, Wonderful, (3050)
The price is CHF 394
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Embassy Suites by Hilton San Juan Hotel & Casino

About this property

Residence Inn by Marriott San Juan Isla Verde

Eco-certified hotel with 2 outdoor pools and free breakfast
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Residence Inn by Marriott San Juan Isla Verde offers 231 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas and includes dining tables. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool.
Our customers tell us that they can't get enough of the pool at Residence Inn by Marriott San Juan Isla Verde. During your stay, you're just a quick walk from Isla Verde Beach. Free breakfast, free WiFi in public areas and 2 outdoor pools are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • Guests have great things to say about the family-friendly amenities and the pool
  • Just a 1-minute drive from Carolina Beach and 7 minutes from Casino del Mar at La Concha Resort
  • Cats and dogs welcome for a fee
Residence Inn by Marriott San Juan Isla Verde offers its guests 2 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces. The eco-certified Residence Inn by Marriott San Juan Isla Verde also features a terrace, a garden, and laundry facilities. For a fee, parking is available.

This 3.5-star Carolina hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.
Residence Inn by Marriott San Juan Isla Verde has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 43.60 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence INN SAN Juan
By Marriott Juan Isla Verde
Residence Inn by Marriott San Juan Isla Verde Hotel
Residence Inn by Marriott San Juan Isla Verde Carolina
Residence Inn by Marriott San Juan Isla Verde Hotel Carolina

Residence Inn by Marriott San Juan Isla Verde Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1201 out of 1832 reviews
Rating 8 - Good. 343 out of 1832 reviews
Rating 6 - Okay. 174 out of 1832 reviews
Rating 4 - Poor. 57 out of 1832 reviews
Rating 2 - Terrible. 57 out of 1832 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Roberto Carlos Guzman

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at your establishment. The only down fall was that the air was consistently on in the rooms, and it was very humid. We asked to turn it off or down, but no one came to access it. The bed seemed like it was wet. One guest said her room and hallway in the 200 wing smelled like mildew. Breakfast was nice, that is one of the reason we chose this place. Food options seemed to be the same every day, but it was good. Thank you again, we will return.
Stayed 7 nights in Nov 2024

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Where to start, the staff at the front desk were amazing! Any time we needed anything they accommodated us. The food at the hotel restaurant was not very good. They never restocked their beverages so we had to go to the store and buy our beverages. The rooms were damp from the humidity and we couldn’t cool them. I would probably not stay at this location again.
Stayed 4 nights in Nov 2024

4/10 Poor

Monique, Port St. Lucie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 days here . If I could’ve gotten my money back the stay would’ve been no longer than 15 minutes. Upon arrival The hotel lobby area was beautiful the decor was very modern and the customer service was just ok. I was given a room on the 8th Floor a king bed for my husband and I with an ocean view as I paid and requested . Upon getting off the elevator you immediately smell a horrible smell of wet or moldy area as if a rug were washed . As we entered the room the smell was even worse. There was mold on the walls . I immediately called down to the front desk and a maintenance person was sent up and separated some air freshener we left to enjoy our evening came back to the same horrible smell. I called downstairs and was told we have no other rooms so I decided to physically go to the front and shared the video and images with the manager I was placed in a new room 7th floor same exact smell I was told it was a upgraded suite however it was a regular two queen bed which meant my husband and I had to either share this small bed or sleep separate. I complained again and was told someone would come up to check on the smell no one ever came at this point I contacted Expedia and asked for a refund they said I had to go through the hotel they said they can’t give me a refund but offered a $40 credit to be used on the premise. I would never stay here again the smell will clause headaches and make your stay unbearable. I can’t believe this is even a Marriott representation.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer, Saint Johns

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to bring your family!! We enjoyed the hotel very much. Great free breakfast. Very nice staff. Loved the pina coladas!
Stayed 5 nights in Nov 2024

2/10 Terrible

joseph

Disliked: Cleanliness, property conditions & facilities
Moldy smelling rooms. Long time to get refund
Stayed 4 nights in Nov 2024

8/10 Good

Douglas

Stayed 1 night in Jul 2023

8/10 Good

Mithil Gowda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Bokeun

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff and the breakfast are great. The outlook appearance of the property looks sharp and location seems to be really great, until you stay a night. We have 3 major complaints after staying 4 nights. 1. Pungent fungus odor. We changed our room twice but all 3 rooms had fungus odor that causes headaches. After awhile your body does seems to get used to it and and you don’t smell it anymore… Until you walk out and return to the room. I would stay away from this hotel until they fix the issue. Who knows how much harm fungus that we inhaled would do to our bodies? (One thing we noticed is that the odor is less recognizable when AC is running high. But, it’s still there.) 2. The hotel charges $40 a night and calls it a destination charge. In return, they give you a $40/day food credit to buy food only at their bar. Basically, they are forcing you to eat at their premise. And their food is expensive compared other restaurants in the walking distance. 3. You can’t get to the beach on foot…legally that is. The only way you can get to the beach on foot is to walk-through other properties. And, they all have posted signs that says “guests only” or “no public access to the beach.” They even have staff at times who would asks if you are guests of their property. You literally have to snuck past by to get to the beach and return. STAY AWAY FROM THIS HOTEL!!!

6/10 Okay

Shital

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant experience. We really enjoyed our stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Excelente servicio de desayuno. Todas las áreas limpias.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mohammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Angel Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Sergey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Good: -The hotel is new, which is nice. -The pool area is wonderful and if they're not too busy, you can order drinks without leaving the pool - The location is in close proximity to the airport. 5-10 minutes ride by uber. 15-20 minutes to old San Juan - The $40 dollars daily destination fee that you are forced to pay can be credited toward drinks and food, so make sure you use it - Rooms have kitchens and there is free laundry - The staff is really nice and attentive The bad: -Our room was smelling moldy. We assumed it was due to high humidity so we didn't make a big deal out of it. All of your stuff and bedding will be in a constant state of moist. -The sink drained at the speed of 1 gal per day -The breakfast is pretty bad, meaning that you get powder eggs, frozen omelets, moist fries, etc. On top of that, the breakfast operation is not managed well, as you can often find the serving trays to be empty when it's busy and I've seen a lady wait for 10 minutes for eggs to be replenished. The breakfast is good if compared to Super 8, but terrible in comparison to Embassy Suites, for example. -You will be charged a $40 daily destination fee. Use it. After you use it, make sure you close the little tab they will have for you, or you will get a call close to midnight waking up your entire family. -Lastly, don't be fooled by the map when you're considering the hotel's proximity to the beach. It is not a straight shot as it appears. Expect a 10 minutes walk.
Stayed 5 nights in Nov 2024

8/10 Good

Clint

Stayed 3 nights in Oct 2024

10/10 Excellent

Amiyah D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Maricela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice place
Stayed 4 nights in Nov 2024

8/10 Good

Farkhad, Rego Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is close to everything food. There is a 10 minute walk to the beach and you have to bring the hotel beach chairs and umbrella. The $40 daily credit worked out for us as we used it mainly for drinks by the bar.
Stayed 7 nights in Nov 2024

10/10 Excellent

Yael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Nov 2024

6/10 Okay

Teddy

Travelled with partner
Liked: Staff & service
The staff at this hotel were very friendly and helpful, which I appreciated. However, there were several aspects of our stay that could have been much better. The hallways and our room had a weird smell, and while the bedding seemed clean, it also had a strong “bleachy” odor. Worse, the duvet on our bed had what looked like a bloodstain. While the front desk replaced it promptly after I called, the experience was unsettling. The room itself had no way to turn off the AC, so it was uncomfortably cold at times, which made it hard to relax. Dining at the restaurant was also disappointing. It took 45 minutes for our food to arrive, and the salmon I ordered was dry and unappetizing. On the bright side, the drinks at the bar were well-made and enjoyable. Finally, I wasn’t a fan of the hotel’s policy requiring the use of a hotel fee/credit for the restaurant. It felt unnecessary and limiting. Overall, while the staff and bar were highlights, the odd smells, cleanliness issue, and subpar dining experience left a lot to be desired.
Stayed 3 nights in Nov 2024

8/10 Good

Julia

Travelled with group
Liked: Amenities, property conditions & facilities
Overall, it was a OK experience. House Cleaning did not clean every day which I did not like and you have to pay for parking every day.
Stayed 4 nights in Nov 2024

8/10 Good

Junell

Stayed 3 nights in Oct 2024

6/10 Okay

Genesis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
while our stay was mostly pleasant and the staff was cordial, we had an issue with not being able to get refunded money spent in the little shop area. We bought 3 packs of raisins which turned out to be moldy inside our money was not returned
Stayed 4 nights in Nov 2024

10/10 Excellent

Femida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing. Ariana always had a smile on her face and ready to help. Monica works in the bar and she was so efficient. However, I think the ventilation needs to be inspected. The pool area is perfect. Ample towels and housekeeping supplies are always available. Excellent location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again.
Stayed 3 nights in Nov 2024