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The Royal Sonesta San Juan

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Royal Sonesta San Juan

Outdoor pool, pool cabanas (surcharge), pool umbrellas
View from room
Hypo-allergenic bedding, in-room safe, individually decorated
2 bars/lounges, 2 beach bars, swim-up bar, poolside bar
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly

Explore the area

Map
5961 Isla Verde Avenue, Carolina, 00979
  • Isla Verde Beach
    3 min walk
  • Carolina Beach
    6 min walk
  • Pine Grove Beach
    10 min walk
  • San Juan (SJU-Luis Munoz Marin Intl.)
    15 min walk

Room options

View all photos for Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Club Suite, 1 King Bed, Balcony

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accesible)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accesible)

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-In Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Garden View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Garden View

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Terrace, Pool View

Hypo-allergenic bedding, in-room safe, individually decorated

Club Room, 1 King Bed, Terrace, Pool View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Club)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Balcony (Club)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Club)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony (Club)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Ocean View (Mobility, Bathtub)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible, Ocean View (Mobility, Bathtub)

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, City View

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 Queen Bed, City View

Hypo-allergenic bedding, in-room safe, individually decorated

Junior Room, 1 Queen Bed, City View

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Ocean View

Executive Suite, 1 King Bed with Sofa bed, Ocean View | Hypo-allergenic bedding, in-room safe, individually decorated

Executive Suite, 1 King Bed with Sofa bed, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, City View (Mobility, Roll-In Shower)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View (Junior)

Executive Suite, 1 King Bed with Sofa bed, City View (Junior) | Hypo-allergenic bedding, in-room safe, individually decorated

Executive Suite, 1 King Bed with Sofa bed, City View (Junior)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Accessible, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Ocean View

Presidential Suite, 1 King Bed with Sofa bed, Ocean View | Hypo-allergenic bedding, in-room safe, individually decorated

Presidential Suite, 1 King Bed with Sofa bed, Ocean View

  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Double Beds, City View (Junior)

Hypo-allergenic bedding, in-room safe, individually decorated

Executive Suite, 2 Double Beds, City View (Junior)

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Embassy Suites by Hilton San Juan Hotel & Casino

Pool
Hot tub
Breakfast included
Spa
4.5 out of 5, Wonderful, (2829)
The price is CHF 310
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Embassy Suites by Hilton San Juan Hotel & Casino

About this property

The Royal Sonesta San Juan

On beach with outdoor pool for sandy fun near Isla Verde Beach
Catch some rays at the beach or spend the day relaxing at The Royal Sonesta San Juan's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. Change of towels is available on request
The Royal Sonesta San Juan offers 398 accommodations with iPod docking stations and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include offices, desks and desk chairs. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

Recreational amenities at the resort include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open selected days.
The Royal Sonesta San Juan's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Isla Verde Beach. Features include 4 restaurants, 2 beach bars and a full-service spa.
  • For dining with pool views, stop by Aleli Restaurant, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the pool and the helpful staff
  • Just a 3-minute walk from Isla Verde Beach and 9 minutes by car from Pan American Pier
  • Dogs welcome for a fee (restrictions apply)
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Royal Sonesta San Juan such as an outdoor pool and a fitness centre.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. WiFi is available in public spaces for a fee. This beach resort also offers a garden and a terrace. For a fee, parking is available. The property offers extended parking privileges.

This 4-star Carolina resort is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 6:00 AM to noon.
Aleli Restaurant – Overlooking the pool, this restaurant serves breakfast and lunch.
Ruth’s Chris Steak House – This steakhouse specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Karaya – This bar only serves dinner. Open daily.
La Bodeguita – Overlooking the garden, this coffee shop serves breakfast, lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Akua Bar – This poolside bar serves lunch and light fare. Open selected days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 27 per day; includes in/out privileges)
  • Valet parking on site (USD 33 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Extended parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; USD 33 for adults and USD 19.99 for children
  • 2 bars/lounges
  • 2 beach bars
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Akua Bar
  • Aleli Restaurant
  • Karaya
  • La Bodeguita
  • Ruth’s Chris Steak House

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 24,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • In a nature reserve
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 12 August 2024 to 16 December 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities
  • Health club
  • Outdoor pool
  • Indoor pool
  • Recreational facilities

During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: 22 per cent of room rate
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 33.00 for adults and from USD 19.99 for children
  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per stay (rates may vary)
  • Self-parking fee: USD 27 per day (in/out privileges)
  • Valet parking fee: USD 33 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel San Juan
InterContinental San Juan
San Juan InterContinental
Intercontinental San Juan Hotel Isla Verde
InterContinental San Juan Puerto Rico/Isla Verde
Intercontinental San Juan Resort And Casino
InterContinental San Juan Hotel
InterContinental San Juan Resort Carolina
InterContinental San Juan Resort
InterContinental San Juan Carolina
InterContinental Juan Carolin

The Royal Sonesta San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1102 out of 1615 reviews" "
Rating 8 - Good. 279 out of 1615 reviews" "
Rating 6 - Okay. 127 out of 1615 reviews" "
Rating 4 - Poor. 55 out of 1615 reviews" "
Rating 2 - Terrible. 52 out of 1615 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I love this Place
Stayed 4 nights in Sep 2024

10/10 Excellent

Lorimar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very nice! It was a great place to relax. The beach was great and the pool was as well.
Stayed 7 nights in Sep 2024

10/10 Excellent

Kristian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great
Stayed 3 nights in Sep 2024

10/10 Excellent

Adidas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Sep 2024

10/10 Excellent

Betzabeth

Stayed 5 nights in Aug 2024

10/10 Excellent

Shalonte

Liked: Cleanliness, staff & service, property conditions & facilities
The outdoor pool and accessibility to the beach was awesome. Because it's so hot outside I would suggest that the staff have water available near the front entrance so we can self serve. Maybe add lemon and lime
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria D

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite places to stay when visiting Puerto Rico. This resort use to be called San Juan Inter-Continental and I've been a loyal member for a long time. They have great staff, the hotel is always nice and tidy. I will visiting soon in November for Somos,can't wait.
Stayed 5 nights in Sep 2024

2/10 Terrible

Jennifer

Stayed 4 nights in Aug 2024

6/10 Okay

Mireille

Travelled with family
Liked: Staff & service
Staff is very friendly. The pool is nice and the beach is beautiful. Breakfast is overpriced. The rooms are not very clean and everything (including the room carpet) feels wet and smells musty. We arrived at 11:30 pm and still had to pay the resort fee for that day. The area does not have many restaurant options within walking distance.
Stayed 5 nights in Aug 2024

10/10 Excellent

lasheata

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort
Stayed 3 nights in Sep 2024

2/10 Terrible

Rusheann

Travelled with partner
Disliked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Josh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and beach area. Walking distance to several good local restaurants.
Stayed 7 nights in Sep 2024

10/10 Excellent

Darrick D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PR was great till next time
Stayed 4 nights in Sep 2024

6/10 Okay

Krystal Sasha

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location to everything. Easy access, pick up and drop off rental car if needed. We had a car for 1 day.
Stayed 4 nights in Sep 2024

8/10 Good

Shari

Liked: Cleanliness, staff & service
I loved the property, I just noticed some small damages but other than that it was great. Best Pina coladas I've ever had!
Stayed 4 nights in Aug 2024

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful, but the first room I checked into had a food tray sitting on the refrigerator. I was then moved to another room on the same floor and it was cleaner, I removed the pillow to sit o the chair and found a room key hold from the previous day. That made me question the cleanliness of the room, so I cleaned the room myself.
Room key holder from the previous day.
Stayed 4 nights in Aug 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Nellie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well kept ! Not a single complaint. Staff was extremely friendly , helpful and everyone spoke English. I highly recommend this Hotel . I will be back .
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 10 nights in Aug 2024

10/10 Excellent

Faith

Stayed 6 nights in Sep 2024

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and food was great. Only disappointed is the Beach bar was closed
Stayed 5 nights in Aug 2024