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The Royal Sonesta San Juan

4.0 star property

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Photo gallery for The Royal Sonesta San Juan

Outdoor pool, pool cabanas (surcharge), pool umbrellas
View from room
Hypo-allergenic bedding, in-room safe, individually decorated
On the beach, white sand, sun-loungers, beach umbrellas
2 bars/lounges, 2 beach bars, swim-up bar, poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

Map
5961 Isla Verde Avenue, Carolina, 00979
  • Isla Verde Beach
    ‪3 min walk‬
  • Carolina Beach
    ‪6 min walk‬
  • Balneario de Carolina
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min walk‬

Room options

View all photos for Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Club Suite, 1 King Bed, Balcony

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accesible)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accesible)

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-In Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Garden View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Garden View

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Terrace, Pool View

Hypo-allergenic bedding, in-room safe, individually decorated

Club Room, 1 King Bed, Terrace, Pool View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Club)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Balcony (Club)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Club)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony (Club)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Ocean View (Mobility, Bathtub)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible, Ocean View (Mobility, Bathtub)

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, City View

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 Queen Bed, City View

Hypo-allergenic bedding, in-room safe, individually decorated

Junior Room, 1 Queen Bed, City View

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Ocean View

Executive Suite, 1 King Bed with Sofa bed, Ocean View | Hypo-allergenic bedding, in-room safe, individually decorated

Executive Suite, 1 King Bed with Sofa bed, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, City View (Mobility, Roll-In Shower)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View (Junior)

Hypo-allergenic bedding, in-room safe, individually decorated

Executive Suite, 1 King Bed with Sofa bed, City View (Junior)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Accessible, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Ocean View

Presidential Suite, 1 King Bed with Sofa bed, Ocean View | Hypo-allergenic bedding, in-room safe, individually decorated

Presidential Suite, 1 King Bed with Sofa bed, Ocean View

  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Double Beds, City View (Junior)

Hypo-allergenic bedding, in-room safe, individually decorated

Executive Suite, 2 Double Beds, City View (Junior)

  • City view
  • Sleeps 4
  • 2 Double Beds

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View from property

San Juan Marriott Resort and Stellaris Casino

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, (1170)
The price is CHF 581
for 1 room
includes taxes & fees
4 Apr - 5 Apr
San Juan Marriott Resort and Stellaris Casino

About this property

The Royal Sonesta San Juan

On beach with outdoor pool for sandy fun near Isla Verde Beach
Catch some rays at the beach or spend the day relaxing at The Royal Sonesta San Juan's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. Change of towels is available on request
The Royal Sonesta San Juan offers 398 accommodations with iPod docking stations and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include offices, desks and desk chairs. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

Recreational amenities at the resort include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open selected days.
The Royal Sonesta San Juan's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Isla Verde Beach. Features include 6 restaurants, 2 beach bars and a full-service spa.
  • For dining with pool views, stop by Aleli Restaurant, one of the property's 6 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Isla Verde Beach and 6 minutes on foot from Carolina Beach
  • Dogs welcome for a fee (restrictions apply)
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Royal Sonesta San Juan such as an outdoor pool and a fitness centre.

There are 6 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. WiFi is available in public spaces for a fee. This beach resort also offers a garden and a terrace. For a fee, parking is available. The property offers extended parking privileges.

This 4-star Carolina resort is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 6:00 AM to noon.
Aleli Restaurant – Overlooking the pool, this restaurant serves breakfast and lunch.
Ocean Breeze – This beachfront restaurant specialises in Caribbean cuisine and only serves lunch. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Karaya – This bar only serves dinner. Open daily.
La Bodeguita – Overlooking the garden, this coffee shop serves breakfast, lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Akua Bar – This poolside bar serves lunch and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 27 per day; includes in/out privileges)
  • Valet parking on site (USD 33 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Extended parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; USD 33 for adults and USD 19.99 for children
  • 2 bars/lounges
  • 2 beach bars
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Akua Bar
  • Aleli Restaurant
  • Karaya
  • La Bodeguita
  • Ocean Breeze

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 24,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • In a nature reserve
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: 22 per cent of room rate
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 33.00 for adults and from USD 19.99 for children
  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per stay (rates may vary)
  • Self-parking fee: USD 27 per day (in/out privileges)
  • Valet parking fee: USD 33 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel San Juan
InterContinental San Juan
San Juan InterContinental
Intercontinental San Juan Hotel Isla Verde
InterContinental San Juan Puerto Rico/Isla Verde
Intercontinental San Juan Resort And Casino
InterContinental San Juan Hotel
InterContinental San Juan Resort Carolina
InterContinental San Juan Resort
InterContinental San Juan Carolina
InterContinental Juan Carolin

The Royal Sonesta San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1150 out of 1682 reviews
Rating 8 - Good. 289 out of 1682 reviews
Rating 6 - Okay. 130 out of 1682 reviews
Rating 4 - Poor. 56 out of 1682 reviews
Rating 2 - Terrible. 57 out of 1682 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Bailey

Liked: Cleanliness, property conditions & facilities
We had a great experience overall. However, the Zen Spa was a waste of money and time. They didn’t notify us that our massage was pushed back so we still showed up 30 minutes early as requested then had to come back in a hour. The female employee at the front desk was rude, but ultimately discounted our massage because of that and the quality of the massage, which was still $400, tip included. Our room was also humid the entire time despite us turning down the thermostat.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great spot on the beach
Stayed 2 nights in Dec 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious and seems they were newly remodel. Definitely will stay there again!
Stayed 4 nights in Dec 2024

10/10 Excellent

Daysan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Oct 2024

2/10 Terrible

Abel

Stayed 4 nights in Oct 2024

10/10 Excellent

Moses

Stayed 3 nights in Nov 2024

10/10 Excellent

Paulo Nicolas Suarez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En cuanto a lo positivo, la ubicación, la vista (increíble), la playa, y que dentro de la propiedad había casi todo lo que uno necesita. Lo negativo que la habitación tenía un poco de olor a humedad y algunos detalles de uso/de viejo. Pero súper recomendable y muy buena atención
Stayed 3 nights in Dec 2024

10/10 Excellent

Phylicia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything about this hotel I loved I would come back again
Stayed 4 nights in Dec 2024

10/10 Excellent

Tamara

Travelled with group
Liked: Cleanliness, amenities
It was a whole vibe drinks at the swim bar good and staff was polite
Stayed 3 nights in Oct 2024

10/10 Excellent

Ildefonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful swimming pool are and bar, great drinks
Stayed 4 nights in Dec 2024

10/10 Excellent

Lynne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal property and location for a quick girlfriends get away. Grounds are gorgeous pools and hot tub clean and pretty. Beach is stunning and on the property. Restaurants are good and the bars are excellent. Rooms are spacious full of storage options clean,comfortable and quiet. We had ocean view and it was beautiful. Balcony is too tiny to sit on but you could stand on it. Minutes from the airport yet very quiet. Staff without exception are wonderful, especially Nestor the concierge. Already planning our return. Very very happy guests.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
So cozy and close to everything. The pool is lovely! The beach is swim friendly, too!
Stayed 2 nights in Dec 2024

4/10 Poor

Danielle

Travelled with partner
Liked: Cleanliness, staff & service
Daily parking-$27 Daily room fee-$44 Resort beach access closed at 7pm Hot tub closed at 9pm We had a great trip...but won't be staying here again.
Stayed 3 nights in Dec 2024

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

8/10 Good

Jerome

Liked: Amenities
Good place!
Stayed 1 night in Nov 2024

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved our stay and can’t wait to come back!
Stayed 3 nights in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At our recent stay at royal sonesta. Loved the ocean side view. The convenience of being so close to the beach. The staff especially Effrain was very kind. We did reserve a vip beach cabana until pool closed. The only complaint we had. Was having to tell people it was reserved. We took a walk on the beach to come back to a family laying in our payed spot. Which they said , were told by staff , we hadn't been seen for a lil while so it was ok to be there. Other than that we had a wonderful stay.
Stayed 7 nights in Nov 2024

10/10 Excellent

Lisa

Wonderful time
Stayed 4 nights in Dec 2024

10/10 Excellent

Jerome

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place staff was amazing
Stayed 3 nights in Nov 2024

10/10 Excellent

Leroy

Travelled with partner
Liked: Cleanliness, amenities
Very nice place.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jeb, Overland Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Courteous staff, clean rooms. Excellent amenities.
Stayed 6 nights in Dec 2024

8/10 Good

Michaela

Stayed 3 nights in Oct 2024