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The Village Inn Hotel

2.5 star property

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Photo gallery for The Village Inn Hotel

Exterior
Family Room | Free WiFi, bed sheets
Quadruple Room, Balcony, Pool View | Bathroom | Combined shower/bathtub, towels, soap
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Carr. 858 Sector Cacao Km 2.8, Carolina, 00987
  • Plaza Carolina
    ‪8 min drive‬
  • Hipodromo Camarero
    ‪11 min drive‬
  • Luis Munoz Marin Foundation
    ‪12 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪17 min drive‬

Room options

View all photos for Quadruple Room, Balcony, Pool View

Free WiFi, bed sheets

Quadruple Room, Balcony, Pool View

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Accessible, Pool View

Free WiFi, bed sheets

Double Room, Accessible, Pool View

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

Free WiFi, bed sheets

Economy Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Quadruple Room, 2 Queen Beds, Pool View

Classic Quadruple Room, 2 Queen Beds, Pool View | Free WiFi, bed sheets

Classic Quadruple Room, 2 Queen Beds, Pool View

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

  • 93 sq m
  • Sleeps 8
  • 3 Queen Beds and 1 Large Single Bunk Bed

View all photos for Double Room

Free WiFi, bed sheets

Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Village Inn Hotel

Hotel in Carolina with outdoor pool and bar/lounge
This smoke-free hotel features an outdoor pool, a bar/lounge and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall. Housekeeping is available on request.
The Village Inn Hotel offers 16 accommodations with air conditioning. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers. This Carolina hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at The Village Inn Hotel. During your stay, you'll be close to Plaza Carolina. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance
  • 8 minutes by car from Plaza Carolina and 10 minutes from The Palm
  • Airport shuttle service available for a fee
As a guest of The Village Inn Hotel, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This Carolina hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in shower
  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Dining table

More

  • Air conditioning
  • Bulk dispensers for toiletries

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30.00 per person (one-way)
  • Airport shuttle fee per child: USD 15.00 (one-way), (from 1 to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Village Inn Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - midnight.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Village Inn Hotel Carolina
The Village Inn Hotel Hotel
The Village Inn Hotel Carolina
The Village Inn Hotel Hotel Carolina

The Village Inn Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 141 out of 328 reviews
Rating 8 - Good. 102 out of 328 reviews
Rating 6 - Okay. 43 out of 328 reviews
Rating 4 - Poor. 18 out of 328 reviews
Rating 2 - Terrible. 24 out of 328 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Patricia

Disliked: Property conditions & facilities, room comfort
The Village Inn Hotel
I was put on the 2nd floor, and there are no elevators, no phone, no hair dryer. There was even a sign in the bathroom that said "Do not throw toilet paper, etc. into toilet"! There was a loud chirping noise coming from the pool equipment late at night that lasted for hours, and there was a loud noise early in the morning that sounded like gardening that lasted for hours!
Stayed 1 night in Nov 2024

4/10 Poor

Ryan Scott, Muskegon

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Booked because of the 24 hour airport shuttle which they do not have give you number to over priced second party shuttle that was worthless. Next I booked because had a restaurant and bar onsite so no need to get taxi or go anywhere else. Then found out there both closed because not busy. Then found out the whirlpool I quote no heater just bubbles working and ice cold. Lastly now hot water for shower in room. Couldn’t check out quicker left hour early to head back to airport. Thank god rented a car otherwise probably still there waiting for a ride.
Stayed 1 night in Nov 2024

6/10 Okay

Nikita-Marie

Liked: Cleanliness, staff & service, amenities
Far from everything but quiet. Was annoyed that they didn’t have coffee or tea. Simple request but very inconvenient considering no stores around
Stayed 3 nights in Nov 2024

10/10 Excellent

Patricia

Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good nothing seemed off 10/10
Stayed 2 nights in Aug 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is far from stores and restaurants. The hotel restaurant was closed; the AC had issues but they came to the room and fixed the problem. It is definitely the best hotel if you’re traveling with family.
Stayed 1 night in Aug 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable!
Stayed 1 night in Aug 2024

10/10 Excellent

tammie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property definitely make the experience.
Stayed 3 nights in Aug 2024

8/10 Good

Karen

Stayed 4 nights in Jul 2024

8/10 Good

Liz

Stayed 1 night in Jul 2024

4/10 Poor

Coupon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
you can not get security deposit back when you check out, the manager attitude bad, even you are check and pass inspection , this village Inn not reaching the standard of " Hotel" level, but you got pay the hotel rate. you just can say Motel
Stayed 14 nights in Jul 2024

8/10 Good

Jasmine

Quiet clean good AC pool nice
Stayed 4 nights in Jul 2024

6/10 Okay

EVELYN, Waltham

Travelled with family
Liked: Staff & service
No elevator to 3rd floor. No outlets
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good pool
Stayed 1 night in Jul 2024

10/10 Excellent

Kidante

Stayed 4 nights in Jul 2024

8/10 Good

Gabriela

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place is very clean and comfortable. The only downside there was no hot water in the shower.
Stayed 1 night in Jul 2024

8/10 Good

Aleida

Liked: Cleanliness, staff & service, property conditions & facilities
Property is not near city
Stayed 1 night in May 2024

10/10 Excellent

Deonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place. So nice clean and quiet. Pool was nice
Stayed 1 night in Jun 2024

10/10 Excellent

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities
This wqs a really affordable and reasonable hotel . The staff was very nice and understanding.
Stayed 1 night in Jun 2024

10/10 Excellent

Pablo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mas que me gusto fue la limpieza
Stayed 3 nights in Jun 2024

2/10 Terrible

Terri

Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived at the hotel we were shocked by the appearance and location. Nothing like the pictures online. I booked a room with 2 beds and a sofa. The sofa was removed from the room and the surrounding area did not feel safe at all. The pictures made the hotel look much nicer than in person. When I questioned this and showed the pictures from online to the owner I was told that’s just how it is. I refused to stay and was told it didn’t matter that they would be paid regardless. Losing that money and finding a place we could rest and feel secure for the night was the best decision I have made. Let my mistake be your warning! Do a google street view of the location before going.
Stayed 1 night in Jun 2024

10/10 Excellent

shawtae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice homie feel, I booked this place last minute and was very satisfied!
Stayed 4 nights in May 2024

10/10 Excellent

Melvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Great staff and the great air conditioning system which is a must. We had breakfast at the restaurant inside food was good and quick. Only bad thing is that uber take 15-25 minutes to pick you up and many would cancel. Airport is 12 mins away and San Juan is very close.
Stayed 3 nights in May 2024

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Really good service
Stayed 2 nights in May 2024

6/10 Okay

Franklin

Liked: Cleanliness, staff & service
The Village Inn should be a $89 per night hotel. However, do to the demand for affordable hotels in the Island they take advantage and overcharge for their beat up hotel. That is why I rather choose and Airbnb than a hotel. Which I will continue doing after giving a hotel a last chance.
Stayed 1 night in Mar 2024