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Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

5.0 star property

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Photo gallery for Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

Exterior
3 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
Exterior
Room, 2 Queen Beds, Partial Ocean View (Mobility Accessible) | Premium bedding, down duvets, pillow-top beds, in-room safe
Dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pet-friendly

Explore the area

Map
6000 Rio Mar Boulevard, Río Grande, 00745-6100
  • Wyndham Rio Mar Casino
    ‪3 min walk‬
  • Luquillo Beach
    ‪8 min walk‬
  • Wyndham Rio Mar Golf Course
    ‪11 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed (Renovated, Rainforest)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Renovated, Rainforest)

  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Presidential Suite

  • 129 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Renovated, Pool)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Renovated, Pool)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Rainforest Collection)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible Bathtub (Rainforest Collection)

  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible Bathtub, Pool View

View from room

Room, Accessible Bathtub, Pool View

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Roll-in Shower (ADA Rainforest)

Room amenity

Room, Roll-in Shower (ADA Rainforest)

  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Governor)

Suite (Governor) | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite (Governor)

  • 129 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Marbella Suite)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (Marbella Suite)

  • 118 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Rainforest)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite (Rainforest)

  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Atlantic Suite)

Suite (Atlantic Suite) | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite (Atlantic Suite)

  • 129 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Pool View

  • 72 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Renovated Pool)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (Renovated Pool)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Renovated Ocean)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (Renovated Ocean)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Discovery Suite)

Suite (Discovery Suite) | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite (Discovery Suite)

  • 118 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Room, 2 Queen Beds (Ocean)

Room, 2 Queen Beds (Ocean) | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Ocean)

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Pool)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Pool)

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Ocean)

Suite (Ocean) | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite (Ocean)

  • 72 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Resort)

Fitness facility

Room, 1 King Bed, Mobility Accessible (Resort)

  • 44 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Rainforest Collection)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible Bathtub (Rainforest Collection)

  • 44 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Renovated, Ocean)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Renovated, Ocean)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Rainforest, Renovated)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Rainforest, Renovated)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Rainforest)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Rainforest)

  • 43.0 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible Bathtub, Ocean View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible Bathtub, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

View from room

Room, 2 Queen Beds, Pool View

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Rainforest)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Rainforest)

  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Pool, Renovated)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Pool, Renovated)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Roll-in Shower (ADA Rainforest)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, Roll-in Shower (ADA Rainforest)

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Rainforest, Renovated)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (Rainforest, Renovated)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Ocean, Renovated)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Ocean, Renovated)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

Luxury resort on the beach, with 3 outdoor pools
Spend the day relaxing at the beach, practising your swing on Wyndham Grand Rio Mar Rainforest Beach and Golf Resort's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Housekeeping is available on request.
Wyndham Grand Rio Mar Rainforest Beach and Golf Resort offers 400 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. Pillowtop beds feature down duvets and premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include a bath, designer toiletries and hairdryers.

LCD televisions come with premium digital channels and pay-per-view films. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can play rounds at the 36-hole golf course. 3 outdoor swimming pools and 3 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Mandara Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort's great beach location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Luquillo Beach. Features include a free manager's reception, plus 3 outdoor pools and 2 restaurants.
  • Drinking and dining options include 2 restaurants, 2 coffee shops/cafes, 2 beach bars and a swim-up bar
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Indulge with Thai massages, body wraps or facials at Mandara Spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, a gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Wyndham Rio Mar Casino and 8 minutes on foot from Luquillo Beach
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Summer fun is a breeze at Wyndham Grand Rio Mar Rainforest Beach and Golf Resort, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools and enjoy a treatment at the full-service spa.

A free manager's reception is offered daily. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars and 4 bars/lounges. This luxury resort also offers a children's pool, a sauna and a fitness centre. For a fee, parking is available.

This 5-star Río Grande resort is smoke free.

The resort hosts a free manager's reception daily.
Wyndham Grand Rio Mar Rainforest Beach and Golf Resort has 2 restaurants on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: High-speed internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Secured, covered parking on site (USD 18 per night)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 32 to 42 for adults and USD 16 to 26 for children
  • 2 beach bars
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 restaurants
  • 4 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 12 gaming tables
  • 152 slot machines
  • 3 outdoor pools
  • 3 spa tubs
  • 36-hole golf course
  • Art gallery
  • Bicycle storage
  • Bingo
  • Casino (7,500 square feet of space)
  • Children's pool
  • Designer stores
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Water sports equipment
  • Waterslide
  • Winery release events

Family friendly

  • 3 outdoor pools
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free cot
  • In-room refrigerator
  • Lifeguards on site
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24 meeting rooms
  • 24-hour business centre
  • Conference centre (21,000 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • On a river
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Braille/raised signage
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from December 23 2024 to February 2 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night (maximum USD 1 per stay), plus a deposit of USD 75 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per day
  • Resort fee: 22 per cent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 32 to 42 for adults and USD 16 to 26 for children
  • Airport shuttle fee: USD 44 per person (one-way)
  • Airport shuttle fee per child: USD 22 (one-way), (up to 12 years old)
  • Covered self-parking fee: USD 18 per night (in/out privileges)
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet deposit: USD 75 per night
  • Pet fee: USD 75 per pet, per night (maximum USD1 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Wyndham Grand Rio Mar Rainforest Beach and Golf Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wyndham Grand Rio Mar Beach
Wyndham Grand Rio Mar Beach Resort
Wyndham Mar Beach
Wyndham Mar Beach Resort
Wyndham Grand Rio Mar Beach Resort & Spa Puerto Rico/Rio Grande
Wyndham Rio Grande
Rio Grande Wyndham
Rio Mar Beach Resort & Spa, a Wyndham Grand Hotel Rio Grande
Rio Mar Puerto Rico
Westin Rio Mar Puerto Rico
Rio Mar Beach Resort And Spa, a Wyndham Grand Resort
Rio Del Mar Puerto Rico
Wyndham Grand Rio Mar Puerto Rico Golf Beach Resort Rio Grande
Wyndham Grand Rio Mar Puerto Rico Golf Beach Resort
Wyndham Grand Rio Mar Puerto Rico Golf Beach
Wyndham Grand Rio Mar Beach Resort Spa
Wyndham Grand Mar Resort Spa

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1208 out of 2060 reviews
Rating 8 - Good. 433 out of 2060 reviews
Rating 6 - Okay. 207 out of 2060 reviews
Rating 4 - Poor. 108 out of 2060 reviews
Rating 2 - Terrible. 104 out of 2060 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Wendy

Travelled with partner
Liked: Staff & service
We had great service at the property, they were very accommodating of requests. They are undergoing a renovation, I’m sure once those are complete the dining options and variety of pools will be great.
Stayed 3 nights in Nov 2024

10/10 Excellent

Emanuel

Good area. Excelent rooms
Stayed 6 nights in Jul 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel is beautiful, the service is wonderful, the pool is fun, the cocktails are cheap, and the availability of car rentals at the hotel helped us a lot.
Stayed 2 nights in Sep 2024

10/10 Excellent

Emilia

Stayed 2 nights in Sep 2024

10/10 Excellent

Rayshawn

Travelled with partner
Liked: Cleanliness, staff & service
My stay was great , service was great … they gave me a too and a suite no charge for my birthday because some maintenance issues came came up in the room i booked earlier before i arrived , did not like the fact the two pools was closed looking out the balcony of my stay . Other than that everything was great . They even served me champagne on my arrival.
Stayed 3 nights in Nov 2024

8/10 Good

david, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Great beach
Stayed 3 nights in Nov 2024

8/10 Good

Deisy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was very friendly and helpful
Stayed 5 nights in Nov 2024

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was pretty, but they under renovations, I’m sure when it’s done it will be beautiful not all the restaurants were open, but it is still a beautiful resort everyone very friendly
Stayed 4 nights in Nov 2024

6/10 Okay

Christy

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Charles, Ruther Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I wish we would’ve known that the pool was being renovated prior to booking.
Stayed 3 nights in Nov 2024

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Chyla

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Marilyne, Bethlehem

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was good only thing they are under construction.
Stayed 1 night in Nov 2024

8/10 Good

Dominique Josephine

Stayed 7 nights in Aug 2024

10/10 Excellent

Abdul

Stayed 2 nights in Oct 2024

2/10 Terrible

Jose Orlando

Liked: Cleanliness
Disliked: Property conditions & facilities
Urgent remodel!!
We payed for a suite and it made no difference than a regular room. The room was like a bad and cheap motel from any interstate.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind
Stayed 4 nights in Oct 2024

10/10 Excellent

Kathy

Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property. It’s a beautiful resort.
Stayed 5 nights in Aug 2024

10/10 Excellent

Kris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under renovations, but it didn’t impact our stay too much. The location being right by the beach and a short drive from El Yunque was my favorite part! I would definitely recommend renting a car if you’re staying for a few days because there’s a lot more to do in the area.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nazila

Stayed 3 nights in Jul 2024

10/10 Excellent

Brandice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay! Even with construction going on, they managed to do an amazing job
Stayed 3 nights in Oct 2024

8/10 Good

antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Ahmed Aly

Travelled with group
I’ve been trying to resolve an issue with my invoice for weeks now, and the experience has been beyond frustrating. I’ve reached out to the billing department multiple times, even spoke with a manager, but it feels like nobody cares enough to actually help. Despite my efforts, I’m still no closer to a resolution, and it’s incredibly disappointing to be treated this way as a customer. I expected better support and accountability.
Stayed 3 nights in Oct 2024