Loi Suites Chapelco Hotel

See all properties

VIP Access

Choose dates to view prices

Dates

December 2024

January 2025

Indoor pool, outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas

Couples treatment room(s), sauna, hot tub, steam room, body treatments

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool

Bar

Gym

Hot tub

24/7 front desk

Room service

Explore the area

Ruta Nacional Nº40 Km 2227, San Martín de los Andes, Neuquen, 8370

Canopy San Martin de los Andes
20 min drive
Lacar Lake Pier
26 min drive
Chapelco Ski Resort
43 min drive
San Martin de los Andes (CPC-Aviador Carlos Campos)
16 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Superior Studio, 1 Queen Bed

40 sq m
Sleeps 3
1 Queen Bed

Suite, Golf View

65 sq m
Sleeps 3
1 King Bed

Family Room

80 sq m
Sleeps 5
1 Queen Bed and 3 Single Beds

Habitación Cuádruple Superior

Sleeps 4
2 Queen Beds

Junior Room

35 sq m
Sleeps 3
1 Queen Bed

Superior Triple Room

40 sq m
Sleeps 3
1 King Bed and 1 Single Bed OR 3 Single Beds

Suite Cuádruple

55 sq m
Sleeps 4
1 Queen Bed and 2 Single Beds

Similar properties

Pool

Breakfast included

Spa

Free WiFi

for 1 night

2 Jan - 3 Jan

About this property

Family ski hotel with 2 restaurants

Loi Suites Chapelco Hotel guests can head out to the slopes, sip drinks at the bar/lounge and enjoy an indoor pool and a full-service spa.

Loi Suites Chapelco Hotel offers 85 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and minibars. This individually decorated and furnished accommodation has separate sitting areas. Memory foam beds feature down duvets. 32-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor tennis courts and a health club are featured at the hotel. An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Loi Suites Chapelco Hotel features free breakfast, WiFi in public areas and self-parking.

Free buffet breakfast served daily
Free WiFi and wired Internet
Free self-parking
Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
Take a swim in the indoor and outdoor pools or soak in the hot tub
Indulge with hot stone massages, body wraps or body treatments at the spa
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
10.8 mi (17.4 km) from La Pastera Che Guevara Museum and 11.1 mi (17.9 km) from Lago Lacar
Airport and ski shuttle service available for a fee

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Loi Suites Chapelco Hotel helps provide the perfect ski holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This Colonial hotel also offers an indoor pool, an outdoor pool, and a health club. Free self parking is available.

This 4.5-star San Martín de los Andes hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 11:00 AM.

Loi Suites Chapelco Hotel has 2 restaurants on site.

Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

24-hour return airport shuttle on request for a surcharge
Ski shuttle (surcharge)
Free secured, covered self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:30 AM to 11:00 AM
2 restaurants
A bar/lounge
A coffee shop/cafe
Couples/private dining
Snack bar/deli

Things to do

18-hole adjacent golf course
2 outdoor tennis courts
Arcade/game room
Bicycle rentals
Billiards/pool table
Full-service spa
Golf
Golf driving range
Health club
Indoor pool
Library
Outdoor pool
Playground
Sauna
Ski passes
Ski storage
Spa tub
Steam room
Tennis lessons
Yoga classes

Family friendly

Arcade/game room
DVD player
Indoor pool
Laundry facilities
Mini-fridge
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

2 meeting rooms
24-hour business centre
Computer station
Conference centre (2,045 square foot of space)

Outdoors

Garden
In the mountains
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Mud bath
Prenatal massages
Reflexology
Sauna
Spa open daily
Spa tub
Sports massages
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Accessible airport shuttle
Bathroom emergency pull cord
Braille/raised signage
Front entrance ramp
Grab bar near toilet (99 centimetre high)
Lift (99 centimetre wide door)
Low-height counter and sink (99 centimetre high)
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk (120 centimetre high)
Wheelchair-accessible spa

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter
Hypo-allergenic bedding
Memory foam mattress

Bathroom

Bidet
Children's slippers
Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

32-inch LCD TV with premium satellite channels
DVD player
Pay films

Food and drink

Champagne service
Electric kettle
Limited room service
Mini-fridge
Minibar

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Desk chair
Electrical adapters
Free local calls
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
Phone
Separate sitting area
Soundproofed rooms
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Loi Suites Chapelco Hotel

Children and extra beds

Children are welcome.

Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: ARS 15000 per person (one-way)
Airport shuttle fee per child: ARS 15000 (one-way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Loi Suites Chapelco Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

This hotel caters to LGBTQ+ guests.
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Pool access available from 10:00 AM to 9:00 PM
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Loisuites Chapelco

Loisuites Chapelco Golf Resort Spa

Loisuites Chapelco Golf Resort Spa San Martin de los Andes

Loisuites Chapelco Golf Spa

Loisuites Chapelco Golf Spa San Martin de los Andes

Loisuites Chapelco Hotel San Martin de los Andes

Loi Suites Chapelco Hotel San Martin de los Andes

Loisuites Chapelco San Martin de los Andes

Loi Suites Chapelco San Martin de los Andes

Loi Suites Chapelco

Loisuites Chapelco Hotel

Loi Suites Chapelco

Loi Suites Chapelco Hotel Hotel

Loi Suites Chapelco Hotel San Martín de los Andes

Loi Suites Chapelco Hotel Hotel San Martín de los Andes

Loi Suites Chapelco Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Verified traveller

13 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Fabulous hotel with great staff who made our stay very enjoyable and easy - thanks to Tomas and Cecilia. We would return and recommend this hotel.

Stayed 3 nights in Jul 2024

10/10 Excellent

Romi

Travelled with family, Travelled with family and small children

22 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The views of the hotel are breathtaking. The staff are kind and respectful. Sabrina will give you the best recommendations about tours. Please take a ski class with Patagonia Chic. Marcela and her team are amazing.

Stayed 1 night in Jun 2024

10/10 Excellent

Rodrigo

10 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place

Stayed 3 nights in Feb 2024

6/10 Okay

GONZALEZ CARBALLO

Travelled with family

2 Nov 2023

Liked: Cleanliness, room comfort

La persona que nos hizo el check in no nos atendió bien, le dijimos que mi esposo era celiaco y resulta que ella sabe más de la celiaquia que el propio enfermo. Personal no acorde a la categoría, restaurante con carta precaria y precios excesivos,no tienen buena atención en general , queda muy lejos , sacan foto del baúl cuando entras y te hacen bajar a abrir el baúl cada vez que entras y salís, es incómodo

Stayed 1 night in Oct 2023

10/10 Excellent

Paula

21 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2023

10/10 Excellent

Carlos

Travelled with family

10 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great view and location. Overall facilities are up to date and in good condition, too bad no AC in the rooms but still cozy.

10/10 Excellent

Oscar

Travelled with family

20 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing resort

Staff was amazing, truly made us feel welcomed

Stayed 2 nights in Aug 2022

6/10 Okay

Jason

Travelled with partner

30 Nov 2021

Liked: Cleanliness, staff & service, property conditions & facilities

The superiors rooms do not have air conditioning and during spring and summer it gets very hot and it’s hard to sleep.

Stayed 3 nights in Nov 2021

8/10 Good

Carolina

Travelled with family

5 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay!

Loi Suites is a very nice hotel with nice views and good service. good points about the hotel: - Nice property, with a beautiful river that you must visit - Nice pool - Really nice concierge, Sabrina, that helped us to build our daily activities. Some improvements: - Restaurant food could be better for the price (expensive) - It says that they have A/C but do not. So the rooms can become really hot during the afternoons during the summer. We had to sleep with open windows - that was ok because it is a quiet property.

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

20 Dec 2019

Stayed 1 night in Dec 2019

10/10 Excellent

elyezer

25 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2019

10/10 Excellent

Matthew

Business traveller

5 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children

3 Sept 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best staff and very beautiful hotel. Great for family vacation

Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

18 Mar 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful and nice for a night

We got a really good deal at this place because it was off season, so for the price we paid, it was worth it. The area is pretty and our room had a nice view to the mountains where we could see birds, rabbits, as well as some fish in a little pond by the hotel. But, it should be noted that otherwise around the hotel there isn't much at all. It's a half hour drive to San Martin. So, for food your options are the hotel restaurant (which was decent) or a bit of a drive. This place is best for those wanting to get away from the towns, or for those coming for the golf course, I guess. We don't play golf, so one night was enough for us. The room itself was nice and comfortable. Maybe a tad run-down. Wifi worked decently. It was a tad warm, but not a problem really. The pool was also nice. We didn't try spa options, but they had several it seemed. When we arrived they at first didn't find our reservation, but a phone call seemed to sort that out. All in all, if you get a good deal, I'd say this is a nice place for a night.

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

18 Mar 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner

24 Feb 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Top notch hotel and they looked after us well. Quality and not overpriced with good attention to detail.

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner

20 Feb 2019

Liked: Staff & service, amenities, property conditions & facilities

Highlights: Scenery and swimming pool. The restaurant dinner was great as well. You definitely need a car if you stay in this hotel.

Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

21 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2018

10/10 Excellent

Eduardo, Buenos Aires

16 Jan 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holidays with Family

Amazing hotel. Great location, everything worked perfect. A great experience.

Stayed 3 nights in Jan 2018

6/10 Okay

pablo, buenos aires

5 Jan 2018

Liked: Cleanliness, room comfort

Disliked: Staff & service, property conditions & facilities

Ok

This is an ok hotel at high price. First, they did not know about what a vip expedia represent neither akwoledge it. The sommelier manager of the restaurant threat us like nobody. Awful stay in a nice enviroment.

Stayed 1 night in Jan 2018

8/10 Good

Tarah

27 Dec 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scenic property, comfortable stay

Very nice hotel with incredible views of the Andes. The property was secure; the only slight downfall (for us) was that it was secluded...you definitely need a car to get anywhere. Good breakfast and beautiful pool. English service available.

Stayed 2 nights in Dec 2017

6/10 Okay

Alexander

27 Jan 2017

Liked: Cleanliness, staff & service, room comfort

Beware room quote in AED not ARS!

I don't understand why a Canadian booking a hotel in Argentina would be expected to do the conversion to United Arab Emirates dollars? It looks to me like a deliberate attempt to mislead.

6/10 Okay

Verified traveller

11 Jan 2017

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Beautiful facility, but not worth it

Too far away from town. Hotel is isolated. You MUST have a car to get here, or walk 3 km uphill after taking a bus from town. Staff at gate is incompetent. They made me wait for half an hour when it was raining without telling me how they were screening me until I finally asked to go. No explanation. Staff at reception desk was not particularly welcoming at first, though they did try to address my concern later. The hotel is very nice, but by the time I got there I was so frustrated and exhausted that my relaxing treat turned into a nighmare.

6/10 Okay

Michael

24 Dec 2016

Liked: Staff & service

The room was really warm in the afternoon / evening; no A/C.

8/10 Good

Verified traveller

14 Oct 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loi Suites Chapelco Hotel

Choose dates to view prices

Photo gallery for Loi Suites Chapelco Hotel

Reviews

Wonderful

Popular amenities

Explore the area

Room options

View all photos for Superior Studio, 1 Queen Bed

Superior Studio, 1 Queen Bed

View all photos for Suite, Golf View

Suite, Golf View

View all photos for Family Room

Family Room

View all photos for Habitación Cuádruple Superior

Habitación Cuádruple Superior

View all photos for Junior Room

Junior Room

View all photos for Superior Triple Room

Superior Triple Room

View all photos for Suite Cuádruple

Suite Cuádruple

Similar properties

Le Chatelet Hotel

Le Chatelet Hotel

About this property

Loi Suites Chapelco Hotel

Languages

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Loi Suites Chapelco Hotel Reviews

Reviews

Wonderful

9.4/10

8.8/10

9.0/10

9.0/10

9.2/10

Reviews

10/10 Excellent

Verified traveller

Great stay

Verified traveller

10/10 Excellent

Romi

Romi

10/10 Excellent

Rodrigo

Rodrigo

6/10 Okay