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Casa Los Relojes

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Casa Los Relojes

Staircase
Reception
Family Quadruple Room, Multiple Beds | Iron/ironing board, free WiFi, bed sheets
Property entrance
1 treatment room, manicures and pedicures

Reviews

7.6 out of 10

Good

Popular amenities

  • Spa
  • 24/7 front desk
  • Laundry
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Ancha de San Antonio No 31, Col. Centro, San Miguel de Allende, GTO, 37700
  • Artisan Market
    2 min walk
  • San Miguel de Allende Public Library
    3 min walk
  • Allende Garden
    5 min walk

Room options

View all photos for Family Quadruple Room, Multiple Beds

Family Quadruple Room, Multiple Beds | Iron/ironing board, free WiFi, bed sheets

Family Quadruple Room, Multiple Beds

  • Sleeps 8
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About this property

Casa Los Relojes

San Miguel de Allende hotel in Zona Centro with full-service spa and 24-hour front desk
Along with a full-service spa, this smoke-free hotel has self parking and massage/treatment rooms. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Casa Los Relojes offers 4 accommodations with complimentary bottles of water and free toiletries. 32-inch LED televisions come with cable channels.

Bathrooms include a shower. This San Miguel de Allende hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages and manicures and pedicures. The spa is open daily.
During your stay at Casa Los Relojes, you're just a quick walk from Artisan Market. You'll find features such as free WiFi in public areas, plus a full-service spa and dry cleaning service.
  • Free WiFi
  • Self-parking available for a fee
  • Treat yourself to massages or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Artisan Market and San Miguel de Allende Public Library
  • Airport shuttle service available for a fee
Casa Los Relojes offers its guests a full-service spa. WiFi is free in public spaces. A terrace, tour/ticket assistance, and concierge services are also featured at Casa Los Relojes. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This San Miguel de Allende hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (MXN 250 per day)
  • Limited on-site parking

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water

More

  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 250.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Casa Los Relojes Hotel San Miguel de Allende
Casa Los Relojes Hotel
Casa Los Relojes San Miguel de Allende
Casa Los Relojes
Casa Los Relojes Hotel
Casa Los Relojes San Miguel de Allende
Casa Los Relojes Hotel San Miguel de Allende

Casa Los Relojes Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 51 reviews" "
Rating 8 - Good. 22 out of 51 reviews" "
Rating 6 - Okay. 10 out of 51 reviews" "
Rating 4 - Poor. 3 out of 51 reviews" "
Rating 2 - Terrible. 3 out of 51 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Bruce

Travelled with family
Liked: Staff & service
Nice friendly staff
Stayed 3 nights in Dec 2019

2/10 Terrible

Victor

This is not a hotel, not even a motel.
This is not a hotel, not even a motel It's dirty, it smells bad. It does not have AC It does not have a cleaning service. They do not change the quilts and they do not change the shower towells. The bathroom showers are poorly improvised. This supposed hotel should not be recommended by Hotels.com
Stayed 3 nights in Aug 2018

10/10 Excellent

Nancy, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great. Friendly staff.
Stayed 6 nights in Jun 2018

6/10 Okay

Marilyn, Northern California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family-run small hacienda. No elevator.
This small hotel is new to the hotel scene. Minimal service but friendly. Clean and just what we wanted. Somewhat noisy street outside so bring earplugs. Breakfast places nearby. We would return. Lighting in rooms need attention. No reading lamp available in the two rooms we saw. They provided another standing lamp but one could not read by it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

YANIRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Yerena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, el unico problema fue el estacionamiento, el lugar no cuenta con estacionamiento propio y nos mandan a ono de otro hotel y ademas cobran $150 extra para el estacionamiento.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Me gusto su ubicación y la amabilidad de su planta laboral
Stayed 1 night in Feb 2019

2/10 Terrible

Oscar Godoy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Muy caro para lo que ofrece
Muy caro y sin chiste, no tiene comodidades como aire, secadora, no tiene tienda SERCA, muy caro muy caro y pinché.
Stayed 1 night in Feb 2019

4/10 Poor

Daniel Enrique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dos noches no tuvimos servicio de agua
Stayed 3 nights in Dec 2018

8/10 Good

Daniel Alfredo

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018

8/10 Good

Oscar Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
HOTEL AGRADABLE
HOTEL FAMILIAR , COMODO, BUIENA RELACION PRECIO-HOTEL, RELATIVAMENTE CERCA DEL CENTRO D ELA CIUDAD
Stayed 2 nights in Aug 2018

4/10 Poor

Cecilia, Tecate Baja California

Disliked: Cleanliness, property conditions & facilities, room comfort
No promocionarlo en Expedia
Es un hotel el cual a mi consideracion no debe estar en la pagina de Expedia, o en su caso deberia de cambiar las fotogracias y explicar que es un lugar que no tiene seguridad ni estacionamiento. Demasiado elevado su precio para lo que te ofrece.
Stayed 2 nights in Jul 2018

10/10 Excellent

Ana, cdmx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Como en casa
Muy comoda la habitación, sin ruido, muy amplia, limpia.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel cercano al centro
Todo bien durante mi estancia, oportunidad de estacionamiento y habitación silenciosa.
Stayed 1 night in Nov 2017

6/10 Okay

Arturo

Liked: Cleanliness
Disliked: Room comfort
Buena ubicación, no recomendable
El hotel tenía una ubicación conveniente para mi visita y fue por lo mismo que lo escogimos. Tuve complicaciones al momento de hacer el check-in ya que en las características del hotel se menciona que se incluye el estacionamiento gratis, lo cual es FALSO. Para poder arreglar esa situación tuve que esperar más de 30 min. al personal de Hoteles.com para que accedieran a reembolsarme ese costo. Es inaceptable engañar a sus usuarios de esa manera. El hotel es caluroso y el ventilador de techo no es suficiente. La conexión wifi nunca me funcionó. En general, la verdad tenía expectativas más altas
Stayed 2 nights in Oct 2017

8/10 Good

gerardo

Liked: Cleanliness, property conditions & facilities, room comfort
Grata e Inesperada Experiencia.
El hotel cuenta con una muy buena ubicación, se puede ir caminando a cualquier hora del día al Centro Histórico, tomando en cuenta la Distancia y la Seguridad de la Zona, siempre estuvo todo limpio, la habitación es muy amplia. Solo agregaría que contaran con una Área de Recepción mas formal y que todo el Personal este capacitado, a pesar de que todos son muy amables, algunos desconocen todas las características del Hotel y no fue mi caso, pero otros huéspedes estuvieron batallado con sus Preservaciones. Mi única queja es que los espejos del baño se coloquen a una altura mayor, ya que no soy muy alto y aun así batalle para poder utilizarlos.
Stayed 2 nights in Aug 2017

4/10 Poor

AMAO, Mexicali

Disliked: Cleanliness, property conditions & facilities, room comfort
Muy viejo
Hotel con sabanas sucias, escusado roto todo muy viejo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy recomendable
Buen precio para lo que es, hotel muy limpio, tranquilo, bonito, relativamente muy cerca del centro, todo excelente.

10/10 Excellent

Roberto, Edo. de Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Cerca del centro de San Miguel
La habitación 4 que está al lado de la recepción, es muy incómoda para el descanso, porque se escuchan todas las conversaciones entre las recepcionista con clientes, amigos o personas que piden informes; y como consencuencia lo que dialogas en la habitación se escucha hacia afuera, no hay privacidad en ese sentido. La habitación tiene una ventana con puerta que da a un cuarto de servicio que funciona como tragaluz, solo que la ventana no tiene cortinero ni cortina aunque los vidrios son de gota entra el reflejo de la luz y como que no queda completamente a oscuras la habitación cuando te dispones a descansar. Sería conveniente que pusieran una cortina, y que aislarán con un cancel (acorde a la decoración del hotel) la recepción porque por la altura de las paredes se escucha mucho el eco de las voces; o bien que aislarán (corcho en las paredes y puerta) de la habitación para que no se escuchara todo el ruido de voces etc

8/10 Good

Verified traveller

Liked: Room comfort

10/10 Excellent

Vanesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar muy limpio comodo en una muy buena zona lo unico malo fue la atencion del los mozos en el restaurant y que la tarjeta tenes que hacerla cargar por dia ... Luego todo excelente