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Extended Stay America Suites San Rafael Francisco Blvd East

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites San Rafael Francisco Blvd East

Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Air conditioning

Explore the area

Map
1775 Francisco Blvd, San Rafael, CA, 94901
  • Marin Country Mart
    4 min drive
  • The Bay Cafe
    9 min walk
  • Richmond Transit Center
    12 min drive
  • San Rafael, CA (SRF)
    11 min drive

Room options

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Extended Stay America Suites San Rafael Francisco Blvd East

Hotel with free breakfast, near San Francisco Bay
A fitness centre, coffee/tea in a common area and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a front desk safe and a vending machine are on-site. Housekeeping is available on request.
Extended Stay America Suites San Rafael Francisco Blvd East offers 112 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This San Rafael hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Extended Stay America Suites San Rafael Francisco Blvd East, you'll be within walking distance of San Francisco Bay. You'll find features such as free breakfast and free WiFi in public areas, plus a gym.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym
  • Just a 2-minute drive from San Francisco Bay and 5 minutes from Larkspur Ferry Terminal
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Extended Stay America Suites San Rafael Francisco Blvd East.

This San Rafael hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Francisco Boulevard Hotel San Rafael East
Extended Stay America San Rafael Francisco Boulevard East Hotel
Extended Stay America San Rafael Francisco Boulevard East

Extended Stay America Suites San Rafael Francisco Blvd East Reviews

Reviews

6.6
Rating 10 - Excellent. 267 out of 1001 reviews" "
Rating 8 - Good. 226 out of 1001 reviews" "
Rating 6 - Okay. 188 out of 1001 reviews" "
Rating 4 - Poor. 167 out of 1001 reviews" "
Rating 2 - Terrible. 153 out of 1001 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Gabino

Stayed 1 night in Aug 2024

4/10 Poor

Angela L

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived, they couldn't find my reservation. In all fairness, it was under a different last name, but itinerary number wasn't useful either. I had to book another room but figured out the name issue after logging onto my Expedia. Thankfully, they immediately refunded the extra room I had to book to get grandma into a restroom (no other restrooms available on the property per the desk assistant ??). 'Kitchen' area in the room was okay, but it is really not useful since there were no utensils, cups, ice trays, etc. Free breakfast was a joke, granola bars, oatmeal packs and coffee that ran out quickly. Don't stay here for the free breakfast. Would not stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Bryanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Florian Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

maja

Business traveller
Great value
Stayed 2 nights in Sep 2024

8/10 Good

Claire, Modesto

Stayed 1 night in Aug 2024

2/10 Terrible

mike

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible service
Stayed 1 night in Aug 2024

10/10 Excellent

Erinanne

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its perfect if you need a place to stay for awhile and want the comforts of home without the heavy cost.
Stayed 14 nights in Aug 2024

2/10 Terrible

Brenda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
WORST NIGHT EVER IN ROOM 212
It was the WORST night I’ve ever spent in a hotel. Do NOT let them assign you to Room 212; it vibrates, shook, and rumbled all night from the laundry room below. Three calls to the front desk at 10:30, midnight, and 3:45 am, and they did NOTHING to resolve the issue. During check out the staff on duty said they’d had complaints before and told me to contact the GM for a refund. Three phone calls and an email later I still haven’t heard back from them.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs a lot of work
The hotel is pretty badly maintained. The bathroom had mold growing, room floors went clean. There was a cockroach in our room as well. They front desk guy was pretty rude and unhelpful too
Stayed 3 nights in Aug 2024

2/10 Terrible

Melissa

Liked: Staff & service
The bed was very hard and super uncomfortable. Could not sleep at all.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The TV remote was not in the room or shampoo. We went to the front desk at 9 pm age there was no one there to help.
Stayed 1 night in Aug 2024

6/10 Okay

Kevin

Business traveller
Liked: Staff & service
Disliked: Amenities
I liked the price.
Stayed 1 night in Aug 2024

2/10 Terrible

Enrique

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for one night and had a very unsettling experience. After checking in without issue, I was awoken at 2 AM by a faint knock on my door. When I looked through the peephole, I saw the front desk person trying to hide out of sight. This was extremely strange and made me feel unsafe, especially since the door’s security latch was broken. The room itself was in poor condition—there was a bad smell, mold in the shower, and cockroaches in the bathroom, which made the stay even more uncomfortable. I called 911 to report the incident, though nothing came of it. I decided to check out immediately. When I confronted the front desk person in the morning, he denied it, but I knew it was him. I ended up finding another hotel at 2 AM. I would strongly caution anyone considering staying here—my experience was both strange and unsafe, with the added discomfort of an unclean room.
Stayed 1 night in Aug 2024

2/10 Terrible

Jarmin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Ricky

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole room needs to be gutted and freshen up. No shower pressure, pots over used . Stay a motel 6 they are better. Not worth price .
Stayed 4 nights in Aug 2024

4/10 Poor

Tek

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is falling apart
Stayed 1 night in Aug 2024

4/10 Poor

Hamid

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Peter

Disliked: Staff & service
Made a reservation from a mile away and was at the property in 5 minutes. This was around midnight. They didn’t have any clean rooms and sent me away. And then they reported me as a no show so I don’t get my money back — still arguing. Will never go there again.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Room was dirty, bathroom had mold, light was out and front desk clerk was so unprofessional.
Stayed 1 night in Aug 2024

2/10 Terrible

Veronica

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would read it very low, due to customer service
The room that I chose was not available, and I had to pay an up charge for another room. The other room was very smelly and right next to the laundry room not the most comforting place to rest.
Stayed 1 night in Aug 2024

2/10 Terrible

Miguel

Travelled with family and small children
There was only one employee and had to wait 30 minutes to get helped in the front desk . The air didn’t work and no cups in the room by the sink . Horrible experience
Stayed 1 night in Aug 2024

10/10 Excellent

SA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Booked to use the pool but it was out of service so was able to get a prompt refund.
Stayed 1 night in Aug 2024

6/10 Okay

Gustavo

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

2/10 Terrible

vincent

Disliked: Cleanliness, staff & service, property conditions & facilities
Black mold in every shower! I have stayed 4 times at your hotel and that was the last time. Black mold is dangerous to your customers and your cleaning crew is not doing its job. You will eventually be liable for some person suing you for health reasons. The last visit for me will be my last and will not recommend your hotel ever to any of my friends or associates.
Stayed 1 night in Aug 2024