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Four Points by Sheraton San Rafael Marin County

3.0 star property

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Photo gallery for Four Points by Sheraton San Rafael Marin County

Property amenity
Lobby
Bar (on property)
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly

Explore the area

Map
1010 Northgate Dr, San Rafael, CA, 94903
  • Marin County Civic Center
    ‪3 min drive‬
  • Dominican University of California
    ‪4 min drive‬
  • Mission San Rafael Arcangel
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility Accessible, Tub)

  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Patio

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Patio

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Patio

Deluxe Room, 1 King Bed, Patio | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Patio

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed

  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Four Points by Sheraton San Rafael Marin County

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Four Points by Sheraton San Rafael Marin County offers 235 accommodations with laptop-compatible safes and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels, pay-per-view films and Netflix. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Rafael hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Four Points by Sheraton San Rafael Marin County's great location. During your stay, you'll be within walking distance of Marin County Civic Center. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Californian cuisine and pool views while dining at Hillside Tavern
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 3-minute drive from Marin County Civic Center and a few minutes from Dominican University of California
  • Pets welcome for a fee (restrictions apply)
Four Points by Sheraton San Rafael Marin County offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 7 meeting rooms, and coworking spaces. Event space at this hotel measures 2520 square feet (234 square metres) and includes conference space. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Four Points by Sheraton San Rafael Marin County. Self parking is free.

This 3-star San Rafael hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:00 AM and 9:30 AM.
Hillside Tavern – This poolside restaurant specialises in Californian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 21 to 24 for adults and USD 13 to 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hillside Tavern

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,520 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Hulu
  • LCD TV with premium digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 20 per night
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21 to 24 for adults and USD 13 to 16 for children
  • Pet deposit: USD 20 per night
  • Pet fee: USD 20.00 per accommodation, per night plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points San Rafael
Four Points Sheraton Hotel San Rafael
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Four Points by Sheraton San Rafael Marin County Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 615 out of 1126 reviews
Rating 8 - Good. 287 out of 1126 reviews
Rating 6 - Okay. 114 out of 1126 reviews
Rating 4 - Poor. 66 out of 1126 reviews
Rating 2 - Terrible. 44 out of 1126 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ramamurthy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Yiming

Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
So great - clean and easy. Thanks!
Stayed 1 night in Jan 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel but with issues.
The only thing is that the room heater was quite loud and therefore, a bad night's sleep. The other issue was with Hotels.com. Online it clearly shows breakfast included but, the hotel said they didn't show that in their system. I had to show them the email confirmation which shows breakfast included. They then honored it and gave us breakfast for 2.
Stayed 1 night in Jan 2025

6/10 Okay

Barry P

Liked: Cleanliness
Disliked: Property conditions & facilities
Only one taxi in the area? Oops!
The pool area was beautiful, and huge. The hotel was old and could use some updating, but well kept. The halls snaked around corners into other halls. The room was nice though the bathroom needs updating. We were catching a cruise ship the next day, and truthfully, I should have looked closer at the location. Taxi from airport was $150. The next morning when we asked them to call a taxi to the cruise terminal (we told the same person we would need one the night before), she said there was only one and it was busy. Thankfully, we got an Uber. We were charged $50. We gave the driver a good tip—and felt like it was well worth it.
Stayed 1 night in Jan 2025

10/10 Excellent

Lamberto

Stayed 1 night in Dec 2024

10/10 Excellent

Layl

Stayed 2 nights in Dec 2024

10/10 Excellent

Lizy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room we got faced the freeway. We could hear traffic noise. They did provide earplugs. Good solution!
Stayed 1 night in Dec 2024

8/10 Good

Melinda

Stayed 1 night in Nov 2024

10/10 Excellent

Billibaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

David

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

hogan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Joan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a place to stay for a break in traveling. Pet friendly too
Stayed 1 night in Dec 2024

6/10 Okay

Aimee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are very old and rundown. The heating unit is very old and noisy. The room felt like an old motel. The property is very clean, especially for the overall condition of the property.
Stayed 3 nights in Dec 2024

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location for a family stay
A good family place to stay. Ordinary, nothing fancy, but quite pleasing.
Stayed 5 nights in Nov 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet close to freeway
Stayed 2 nights in Dec 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Naimeh

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Could use some upgrades
Staff at the reception area were excellent and friendly. The room could certainly use some upgrades. And the breakfast offered as buffet was not worth the $25 per person as selection was limited and quality was not what so would have expected from a Marriott owned hotel. And staff at the restaurant were short which was not comforting as we were there for a funeral.
Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, staff & service
Average
I had stayed there before many years ago, and it’s ok, but showing signs of age and might be time for some updating!
Stayed 4 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Dec 2024

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort
We had to ask for a coffee maker for the room.
Stayed 2 nights in Dec 2024

4/10 Poor

Jeff

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel was not full and they put me in a room overlooking the highway. The room was had noise from the highway and it made it hard to sleep. Very disapointing they put me in such a terrible room when there was plenty of other rooms available.
Stayed 1 night in Dec 2024

8/10 Good

HENGAMEH

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A room I stayed at had a wall ac/heater unit which was outdated.. made a lot of noise while on especially at night would interfere with sleep. Other than that the staff was friendly.
Stayed 3 nights in Dec 2024

4/10 Poor

Linda

Liked: Staff & service
Disliked: Property conditions & facilities
Lobby fine but rooms need to be remodeled for the price they charge
Stayed 1 night in Dec 2024

6/10 Okay

Julia, Oroville

Stayed 1 night in Nov 2024