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Axel Hotel San Sebastián - Adults Only

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Axel Hotel San Sebastián - Adults Only

Interior entrance
Terrace/patio
Business centre
Reception
Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Spa
  • Gym
  • Parking available
  • Laundry
  • Breakfast available

Explore the area

Map
Calle Amara 26, San Sebastián, 20006
  • Concha Promenade
    6 min walk
  • Concha Beach
    7 min walk
  • Cathedral of the Good Shepherd
    8 min walk
  • San Sebastian (EAS)
    23 min drive

Room options

View all photos for Axel Premium

Minibar, in-room safe, desk, blackout curtains

Axel Premium

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel City

Axel City | Minibar, in-room safe, desk, blackout curtains

Axel City

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Axel Suite

Minibar, in-room safe, desk, blackout curtains

Axel Suite

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Junior Suite

Axel Junior Suite | Minibar, in-room safe, desk, blackout curtains

Axel Junior Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Single

Axel Single | Minibar, in-room safe, desk, blackout curtains

Axel Single

  • 17 sq m
  • Sleeps 1
  • 1 Queen Bed OR 1 Large Single Bed

View all photos for Axel Premium Superior

Terrace/patio

Axel Premium Superior

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
6 Jan - 7 Jan
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About this property

Axel Hotel San Sebastián - Adults Only

Adults-only San Sebastián hotel in San Sebastián Centro with a full-service spa
Along with a full-service spa, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe and self parking.
Axel Hotel San Sebastián - Adults Only offers 100 accommodations with minibars and a safe. This San Sebastián hotel provides complimentary wireless Internet access.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna, a 24-hour fitness centre and a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with Turkish bath/hammam.
Axel Hotel San Sebastián - Adults Only's great location gets high marks from our customers. During your stay, you're just a quick walk from Concha Beach. Free WiFi in public areas, a full-service spa and a 24-hour gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with deep-tissue massages, body scrubs or facials at the spa
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Academia de Baile Natalia y Fermin and 7 minutes on foot from Concha Beach
There's a coffee shop/cafe on site, as well as a snack bar/deli. WiFi is free in public spaces. Axel Hotel San Sebastián - Adults Only offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. A seasonal outdoor pool, spa services, and a terrace are also featured at the business-friendly Axel Hotel San Sebastián - Adults Only. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star San Sebastián hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 11:00 AM.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 17 per person
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:
  • Bar/Lounge
  • Dining venue
  • Swimming pool
The following facilities are closed on Monday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 per person
  • Self-parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Axel Sebastian Sebastian
Axel Hotel San Sebastián Adults Only
Axel Hotel San Sebastián - Adults Only Hotel
Axel Hotel San Sebastián - Adults Only San Sebastián
Axel Hotel San Sebastián - Adults Only Hotel San Sebastián

Axel Hotel San Sebastián - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 259 out of 459 reviews" "
Rating 8 - Good. 138 out of 459 reviews" "
Rating 6 - Okay. 37 out of 459 reviews" "
Rating 4 - Poor. 15 out of 459 reviews" "
Rating 2 - Terrible. 10 out of 459 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great but they double charged us
Stayed 2 nights in Sep 2024

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The staff where very friendly and accommodating. The spa was great to use and the breakfasts was very enjoyable each morning.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kirsten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous three nights at the Axel hotel. The staff was very friendly and helpful, the rooms quiet and clean, can walk everywhere and they have a great gym downstairs for rainy days :). We would stay again 😊
Stayed 3 nights in Sep 2024

4/10 Poor

Ronald, Boca Raton

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff was friendly and the decor and facilities looked to be in good shape. Unfortunately, our room had a foul smell coming from the shower (which also was prone to flooding). We had arrived too late in the evening and left the following morning, so only told the staff about it when checking out, so don't know if/how this has been resolved.
Stayed 1 night in Aug 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Would rather stay beach side or in old town
Stayed 3 nights in Aug 2024

8/10 Good

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are very nice and most staff are extremely helpful. Rooms are well kept. I enjoyed my stay. The rooftop is very nice but the pool is not for swimming and is unheated. If you are looking for a pool to get your laps in then you will be unhappy. But if you just need to chill and soak, it is perfect and often there is a self-srrve sparkling wine bottle on deck. The gym and sauna facilities are noce. You have long (15-20) min walks to old town or Gros but minutes from a nice river walk and the bridges. Parking is limited so call try to book early and call the night before. If parking is full, there is a parking lot around the corner that you can book with the Telpark app and the staff can help you with that. The parking lot is a two minute walk but a 10 to 15 min drive in traffic.
Stayed 3 nights in Aug 2024

6/10 Okay

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, nice gym, weird room design.
Stayed 2 nights in Aug 2024

8/10 Good

Sukhjit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was a little slow, too many arrivals and not enough staff. Gym is great, but towels are missing as is cleaning spray. Room was very good - big and well appointed. Roof top pool and loungers could have been better - messy and a bit chaotic. Overall a very good place, and within 20minutes walk of all major interest spots.
Stayed 3 nights in Jul 2024

10/10 Excellent

Reda, Doha

Travelled with partner
Liked: Cleanliness, amenities
It was a great property to stay, great location, close to town. Reseptionist was great all the time. We enjoyed our short stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Sebastián staycation
Friendly staff, our room was upgraded on arrival which was a lovely surprise
Stayed 3 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a spa
What a great hotel, and super value. The staff could not have been friendlier, and all had excellent English. We really enjoyed the spa facilities; they were a fabulous way to relax. The rooms were clean and intriguingly arranged; ours had a quasi-separate showering and dressing area, which we enjoyed. The hotel is right next to the lively Plaza Easo with its eateries and cultural events, and about a 10-minute walk from the Cathedral. I would definitely recommend this hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Great hotel. I only have 2 complaints. The pillows are horrible. PLEASE replace them. Also, I find it weird that you have to make reservations for the indoor whirlpool. It wasn't difficult to get one, but it's strange.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and the staff was very friendly.
Stayed 2 nights in Jul 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities
No parking available
Stayed 2 nights in Apr 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff who were very helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Godwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is fairly new. Had issues with cold water, that issue was resolved. The hotel called a cab and within minutes they arrived. On arrival the we received an upgraded room to help accommodate our luggage.(Sweet) On the morning of our departure the front desk made a breakfast bag for us to take on our early flight!!!!! Very awesome experience!!!!
Stayed 3 nights in Jul 2024

4/10 Poor

Juan

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Sebastian
Check in with Raquel was excellent. Location was great. Quiet area. Walking distance to all the town.
Stayed 2 nights in Jun 2024

10/10 Excellent

Grisell

Travelled with partner
Staff and room very clean
Stayed 1 night in Jun 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property - good location Friendly staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a lovely time at this hotel, overall standards were excellent and the staff were lovely and v helpful. Breakfast buffet was also fantastic. Only downside was the first room we stayed in had really smelly drains so bad we had to move room. We moved to an even nicer room and the staff were helpful but it would have been better not to have happened at all.
Stayed 7 nights in Jun 2024