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Sercotel Hotel Europa

3.0 star property

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Photo gallery for Sercotel Hotel Europa

Front of property – evening/night
Lobby
Minibar, in-room safe, blackout curtains, soundproofing
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
San Martin, 52, San Sebastián, Gipuzkoa, 20007
  • Concha Promenade
    ‪1 min walk‬
  • Cathedral of the Good Shepherd
    ‪3 min walk‬
  • Concha Beach
    ‪6 min walk‬
  • San Sebastian (EAS)
    ‪24 min drive‬

Room options

View all photos for Superior Apartment

Minibar, in-room safe, blackout curtains, soundproofing

Superior Apartment

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Apartment

Minibar, in-room safe, blackout curtains, soundproofing

Classic Apartment

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, blackout curtains, soundproofing

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, blackout curtains, soundproofing

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, blackout curtains, soundproofing

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Triple Room

Minibar, in-room safe, blackout curtains, soundproofing

Classic Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, blackout curtains, soundproofing

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room (Basic)

Smart TV

Basic Room (Basic)

  • Sleeps 1
  • 1 Double Bed

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About this property

Sercotel Hotel Europa

Hotel with a fitness centre, a short walk to Bay of Biscay
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking and concierge services.
Sercotel Hotel Europa offers 65 accommodations with minibars and a safe. This accommodation offers separate dining areas. Smart televisions come with digital channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sercotel Hotel Europa. During your stay, you're just a quick walk from Bay of Biscay. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute walk from Bay of Biscay and 6 minutes on foot from Concha Beach
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at Sercotel Hotel Europa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star San Sebastián hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11 AM.
On-site venue – This restaurant specialises in Basque cuisine and only serves lunch.
Room service (during limited hours) is available.

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 8:00 AM to midnight; EUR 25 per day; discounts available
  • Secured, covered parking on site (EUR 25 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11 AM for a fee: EUR 16 to 16 for adults and EUR 16 to 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 to 16 for adults and EUR 16 to 16 for children
  • Covered self-parking fee: EUR 25 per day
  • Nearby parking fee: EUR 25 per day (492 ft away; open 8:00 AM to midnight)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Sercotel Hotel Europa San Sebastian
Husa Europa Hotel
Husa Europa Hotel San Sebastian
Husa Europa San Sebastian
Husa Europa Hotel San Sebastian - Donostia
Sercotel Europa San Sebastian
Husa Europa San Sebastián Donostia
Sercotel Europa
Hotel Sercotel Europa
Husa Europa
Sercotel Hotel Europa Hotel
Sercotel Hotel Europa San Sebastián
Sercotel Hotel Europa Hotel San Sebastián

Sercotel Hotel Europa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 270 out of 820 reviews
Rating 8 - Good. 366 out of 820 reviews
Rating 6 - Okay. 140 out of 820 reviews
Rating 4 - Poor. 36 out of 820 reviews
Rating 2 - Terrible. 8 out of 820 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard, Toa Baja

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Jul 2024

8/10 Good

Agnes

Liked: Cleanliness
Pretty good location for the price. Most areas of interest are walkable. Parking was not bad. Rooms were small and had very low and slanted ceiling. If you are a tall person you will be bumping your head. No shampoo or conditioner provided - only body gel. Staff were okay but not very warm.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay overall. Hotel is located close to La Concha Beach and City Center.
Stayed 4 nights in Sep 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very helpful and a great location a couple min to the beach and very walkable to other areas. Not a large room but bigger than others in Europe.
Stayed 2 nights in Oct 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value lovey staff
All told this is an excellent Hotel at a very reasonable price. The staff is very friendly, particularly the receptionist, Helena! My only criticism was the hot food offered at breakfast—it was cold. On one occasion, the scrambled egg was fridge-cold, such a shame. This has to be mentioned.
Stayed 7 nights in Oct 2024

10/10 Excellent

Noune

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, wonderful stuff
Stayed 3 nights in Oct 2024

8/10 Good

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Has a car space for unloading luggage and private parking around corner. You can walk to beach.
Stayed 1 night in Oct 2024

8/10 Good

Nathalie

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Carlo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 1 night in Sep 2024

8/10 Good

Juan, Guaynabo

Stayed 2 nights in Aug 2024

6/10 Okay

Valeria

Travelled with family
Liked: Staff & service
Disliked: Amenities
We booked an apartment thinking that that was a suite room since there weren't much explanation about it. The apartment was around the corner, in an more than hundred old building. I didn't like the apartment, very dark with no decorations on the walls, no amenities, no room service (you have to pick up towels in the reception), it was not what I expected. But breakfast that your pay separately was good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly and helpful staff. Perfect
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived the lady on the desk was very friendly and welcoming. Even though my daughter speaks Spanish, she still spoke to me in English. The hotel room was very clean and tiday and the beds were so comfortable. The breakfast had a good range of cold meats, cakes and hot food. Also this hotel was only 15m walk from all the best restaurants in the old town.
Stayed 2 nights in Sep 2024

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jun 2024

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kerri

Stayed 4 nights in Aug 2024

10/10 Excellent

Lorraine, North Miami Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel centrally located with Laura as a wonderful reception staff. She guided us and helped us navigate and find everything we needed. Cute nice room very clean. Bathroom and shower with all we needed as well. I would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Dawn

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really liked the quiet and convenience: right in the city but away from major hub-bub
Stayed 1 night in Aug 2024

10/10 Excellent

Alan S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Sabastian little gem
Staff very friendly, excellent buffet breakfast. The room was small, comfortable. An excellent location; 1 block away from the bay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Noelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family teip
Fantastic location, two streets back from the main beach. Helpful staff. Excellent breakfast.
Stayed 5 nights in Jul 2024