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Ur-Alde

2.0 star property

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Photo gallery for Ur-Alde

Superior Double Room | Premium bedding, down duvets, minibar, in-room safe
Reception
Reception
Superior Double Room, Balcony | Premium bedding, down duvets, minibar, in-room safe
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Puerto, 17 Piso 2, San Sebastián, 20003
  • Plaza de La Constitucion
    ‪2 min walk‬
  • Monte Urgull
    ‪3 min walk‬
  • San Sebastian City Hall
    ‪3 min walk‬
  • San Sebastian (EAS)
    ‪23 min drive‬

Room options

View all photos for Double Room

Double Room | Premium bedding, down duvets, minibar, in-room safe

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | Premium bedding, down duvets, minibar, in-room safe

Superior Double Room, Balcony

  • 18 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Ur-Alde

Hot springs San Sebastián guesthouse connected to a shopping centre, a quick walk to Concha Beach
This smoke-free guesthouse features a microwave in a common area, concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, express check-in and express check-out are on-site. Housekeeping is available on request.
Ur-Alde offers 6 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation includes desks. Beds feature down duvets and premium bedding. 32-inch Smart televisions come with digital channels.

Bathrooms include a shower with a hydromassage showerhead, and hairdryers. This San Sebastián guest house provides complimentary wireless Internet access. Microwaves and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
There are 2 hot springs open between 8:00 AM and 10:00 PM.
With your stay at Ur-Alde, you're connected to a shopping centre and just a quick walk from Concha Beach. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes archery
  • Within a 10-minute walk of Concha Beach and Donostia-San Sebastian Aquarium
As a guest of Ur-Alde, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi. Ur-Alde also features dry cleaning/laundry services, express check-in, and express check-out.

This San Sebastián guest house is smoke free.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 28.50 per day)
  • Onsite parking options include a garage

Things to do

  • 18-hole adjacent golf course
  • 2 hot springs
  • Archery

Family friendly

  • Laundry facilities
  • Microwave on request

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade

Spa

  • 2 hot springs
  • Hot springs open from 8:00 AM - 10:00 PM
  • Hot springs water temperature - 32 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Microwave on request
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email 7 days before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from 13 November 2024 to 30 April 2026 (dates subject to change).
The following facilities or services will be unavailable from November 13 2024 to April 30 2026 (dates subject to change):
  • Daily housekeeping
  • Laundry facilities
  • Recreation facilities
The property will be renovating from 13 November 2024 to 1 May 2026 (completion date subject to change). The following areas are affected:
  • Lift
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
During renovations, the guest house will make every effort to minimise noise and disturbance.

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 28.50 per day(1969 ft away; open 24 hours)
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Hot springs access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the guest house before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pension Ur-Alde San Sebastián
Ur-Alde San Sebastián
Ur-Alde
Ur Alde
Pension Ur Alde
Ur-Alde Guesthouse
Ur-Alde San Sebastián
Ur-Alde Guesthouse San Sebastián

Ur-Alde Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 11 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Neysha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La localización en este lugar es de las mejores, buen servicio. La habitación tenía justo lo que necesitas para pasar varias noches.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jamall

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location.
Stayed 2 nights in Oct 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in the Amsterdam room which is beautifully decorated and furnished. We stayed 3 nights and were very comfortable in this spacious room. The location is cental to the sights and we were able to walk everywhere. We will stay here again and strongly recommend it.
Stayed 3 nights in Oct 2024

8/10 Good

Trine Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Find in the Old Town
Ur-Alde is SUPER convenient and wow!...what a friendly staff. Maider and Aritz were EXCELLENT. Thank you for a great stay.
Stayed 4 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property and great proximity to everything.
Stayed 5 nights in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again.
Perfect location in old town. It is near everything. The owner Aitor was completely helpful ALL THE TIME. The room was quiet and neat and clean. We made a mistake and got there a day early and he was extremely helpful in finding us a place to stay for that night. Would have been much harder without him. He’s a good man.
Stayed 4 nights in Sep 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would highly recommend
Stayed 4 nights in Apr 2023

8/10 Good

Sunmi

Stayed 4 nights in Jun 2024

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Isamu

Stayed 2 nights in Dec 2023

10/10 Excellent

Isamu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Nov 2019