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Hotel El-Ruha

5.0 star property

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Photo gallery for Hotel El-Ruha

Meeting facility
Interior
Indoor pool, pool loungers
Suite | Minibar, in-room safe, desk, soundproofing
Front of property – evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Spa
  • Gym
  • Room service

Explore the area

Map
Haleplibahce Caddesi Balikligol Civari, Yeni Mahallesi No. 55/A, Sanliurfa, 63200

Room options

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite

Minibar, in-room safe, desk, soundproofing

Suite

  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Single Room

Minibar, in-room safe, desk, soundproofing

Single Room

  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel El-Ruha

Luxury hotel with full-service spa and free breakfast
This hotel features a full-service spa, an indoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Hotel El-Ruha offers 87 accommodations with minibars and a safe. LCD televisions come with satellite channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
During your stay at Hotel El-Ruha, you're just a quick walk from Golbasi Park. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Golbasi Park and Pool of Sacred Fish
Hotel El-Ruha offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. A fitness centre, a terrace, and a garden are also featured at the luxury Hotel El-Ruha. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Şanlıurfa hotel.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
On-site venue – This restaurant specialises in Turkish cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel El-Ruha

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pets and service animals are not allowed on site.

Property is also known as

El-Ruha Sanliurfa
Hotel El-Ruha Hotel
Hotel El-Ruha Sanliurfa
Hotel El-Ruha Hotel Sanliurfa

Hotel El-Ruha Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 28 out of 72 reviews
Rating 8 - Good. 21 out of 72 reviews
Rating 6 - Okay. 17 out of 72 reviews
Rating 4 - Poor. 2 out of 72 reviews
Rating 2 - Terrible. 4 out of 72 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Namik

Stayed 2 nights in Oct 2024

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a good area walking distance to many historical places you would want to visit in the area . It’s got good food in the hotel, and great breakfast options . It’s got an authentic touch to it as the building itself is historical. I liked it . Might seem kind of expensive but it’s worth it
Stayed 1 night in Aug 2024

6/10 Okay

Craig

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The property is beautiful but needed maintenance. Air conditioning was not adequate, bathrooms were not cleaned well, and could not figure out how to operate the TV. We had no hot water in the bathroom plus the shower head was broken. It's a shame cause it could have been a nice hotel with basic maintenance.
Stayed 1 night in Jul 2022

6/10 Okay

Yuen Hung Sylvia

Travelled with partner
Disliked: Amenities, property conditions & facilities
More like a three star property in terms of the room and facilities but on the plus side: in a prime location in town in Urfa
Stayed 1 night in Feb 2022

8/10 Good

Salar

Travelled with family
Liked: Property conditions & facilities
Good but needs more.
Wonderful hotel with historic theme of Urfa. The building is looking old and in need of more care and maintenance. I didn’t like the beds. They were not the quality of 5 stars at all. The mini bar was empty with only one bottles of water. My stay was in winter the room didn’t get warm enough at night.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omer was extremely helpful and attentive
Stayed 2 nights in Jun 2021

6/10 Okay

Daniele

Liked: Cleanliness, staff & service
Interesting place
The hotel looks amazing from the outside and the reception area but it is obviously very old which is fine but they need to do some updates. My mattress and pillows were very uncomfortable. Definitely need to update those. The WiFi there is horrible. If you can get on you will get kicked off in no time at all. The staff was very friendly and helpful. The food at the breakfast buffet was delicious. I looked forward every morning to eating. The hotel was very clean and practicing all the extra cleanliness and safety measures due to COVID. Because of that, I could not use their beautiful indoor pool which is why I booked a room with them in the first place. The place would really be amazing if they would get some decent WiFi and some furniture updates in the rooms.
Stayed 4 nights in Dec 2020

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Center of Sanliurfa
Great location to explore central Sanliurfa. Room service did mix up my order three times during my stay but considering restaurants were not open I didn't have many options.
Stayed 2 nights in Nov 2020

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
This is the best hotel in terms of location on Sanliurfa - it’s within just feet of the main attractions and across the street from museum of mosaics
Stayed 1 night in Oct 2020

6/10 Okay

Ghiath

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice look and feel of the hotel. Only a few staff know English so difficult to communicate, however, they clearly and visibly try their best to please you and be hospitable and welcoming. The location is fantastic, as all the main attractions of the city are within walking distance.
Stayed 1 night in Oct 2019

10/10 Excellent

MahmutGurbuz, Istanbul

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unigue design, Good service and perfect breakfast
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Review
I booked for one night, on that day, i came late night to find out that they have taken my stuff from the room to a storage. they should have called to check if i wnat to extend my stay or not, furthermore, their invoicing for the two days was confusing process.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel but old i thank 2 star good for this hotel
Stayed 1 night in Mar 2019

8/10 Good

sardar

Liked: Room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located hotel
Historic hotel, very centrally located. Comfortable bed and pillows. Good breakfast buffet. I left something in my room after checking out. We called when we got home, and the staff promptly mailed it back to us. Thank you!
Stayed 2 nights in May 2017

6/10 Okay

Ahmet

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merkezi ve konforlu
Balıklıgöle yakınlığından tercih ettim. Çok konforlu ve çalışanlar güler yüzlüydü.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey çok güzeldi, çok teşekkür ederim:
Stayed 1 night in May 2024

4/10 Poor

Fatma

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Mehmet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Tülin

Travelled with group
Disliked: Property conditions & facilities, room comfort
Hayal kırıklığı
3 arkadaş 1 odada haftasonu kaldık. Oda aile odasıydı. Oldukça büyüktü ancak çok eşya ile doluydu ve koltuklar/yataklar hiç rahat değildi. Yerdeki halılar toz kokuyordu. Odanın bakıma ve tadilata ihtiyacı vardı. Otelde alkol yok. Kahvaltı yetersiz. Daha doğal ve yöresel bir kahvaltı beklentisi içindeydik. Konumu çok iyi. Camdan Balıklıgöl manzarası çok güzel. Birkaç yıl önce heybetiyle beni etkileyen El Ruha'dan çok memnun kalmadık.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ali

Stayed 1 night in Jul 2022

2/10 Terrible

Delal

Disliked: Staff & service
Stayed 1 night in Jan 2022

8/10 Good

JUNGHUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
관광에 최적의 위치~~
호텔은 좀 오래됐지만 위치가 매우 좋습니다. 바로 건너편이 fish lake, 시장과 박물관이 있고 친절합니다.
Stayed 1 night in Jan 2022