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Hipotels Hipocampo Palace & Spa

5.0 star property

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Photo gallery for Hipotels Hipocampo Palace & Spa

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Interior entrance
2 bars/lounges, swim-up bar, poolside bar
Minibar, in-room safe, desk, free cots/infant beds
20-inch TV with satellite channels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Gym
  • Air conditioning

Explore the area

Map
Carrer S'estanyol, 13, Cala Millor, Sant Llorenc des Cardassar, Mallorca, 7560
  • Punta de N'Amer
    ‪4 min walk‬
  • Cala Millor Beach
    ‪4 min walk‬
  • Fantasy Park
    ‪7 min walk‬

Room options

View all photos for Suite, Balcony (2 adults + 1 child)

Minibar, in-room safe, desk, free cots/infant beds

Suite, Balcony (2 adults + 1 child)

  • 52 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite, Balcony (3 adults)

Minibar, in-room safe, desk, free cots/infant beds

Suite, Balcony (3 adults)

  • 52 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, free cots/infant beds

Standard Double Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony

Minibar, in-room safe, desk, free cots/infant beds

Double Room, Balcony

  • 26.9 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Double Room Single Use, Balcony

Minibar, in-room safe, desk, free cots/infant beds

Double Room Single Use, Balcony

  • 26.9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite, Balcony

Minibar, in-room safe, desk, free cots/infant beds

Suite, Balcony

  • 52 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

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About this property

Hipotels Hipocampo Palace & Spa

Luxury hotel with full-service spa and bars/lounges
Along with a full-service spa, this hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Additionally, a restaurant, a nightclub and 2 bars/lounges are on-site.
Hipotels Hipocampo Palace & Spa offers 203 accommodations with minibars and a safe. Rooms open to balconies. Satellite televisions are provided. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath, a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.
During your stay at Hipotels Hipocampo Palace & Spa, you're just a quick walk from Cala Millor Beach. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy a bite to eat at Restaurante Buffet, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with body treatments, body wraps or facials at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes 6 outdoor tennis courts, a gym and a steam room
  • Just a 4-minute walk from Cala Millor Beach and 4 minutes on foot from Punta de N'Amer
  • Airport shuttle service available for a fee
Hipotels Hipocampo Palace & Spa offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. An outdoor pool, a children's pool, and a nightclub are also featured at the luxury Hipotels Hipocampo Palace & Spa. You'll have access to the outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Sant Llorenc des Cardassar hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 11:00 AM.
Restaurante Buffet – This buffet restaurant specialises in international cuisine and serves breakfast and dinner.
Snack Pool Bar – This poolside bar serves lunch and light fare. Open daily.
Room service (during limited hours) is available.

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Uncovered parking on site (EUR 5 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 8 AM to 11:00 AM for a fee: EUR 18 for adults and EUR 9 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Restaurante Buffet
  • Snack Pool Bar

Things to do

  • 18-hole adjacent golf course
  • 6 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free cot
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 20-inch TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces a strict dress code in the restaurant. Shorts are not permitted at dinner for guests age 17 and older.

Renovations and closures

The property is closed between 12 November and 1 February.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Uncovered self-parking fee: EUR 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hipocampo Palace Hotel
Hipocampo Palace Hotel Sant Llorenc des Cardassar
Hipocampo Palace Sant Llorenc des Cardassar
Hipocampo Palace
Hipotels Hipocampo Palace Hotel Sant Llorenc des Cardassar
Hipotels Hipocampo Palace Sant Llorenc des Cardassar
Hipotels Hipocampo t Llorenc
Hipotels Hipocampo & Spa
Hipotels Hipocampo Palace & Spa Hotel
Hipotels Hipocampo Palace & Spa Sant Llorenc des Cardassar
Hipotels Hipocampo Palace & Spa Hotel Sant Llorenc des Cardassar

Hipotels Hipocampo Palace & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 269 out of 383 reviews
Rating 8 - Good. 86 out of 383 reviews
Rating 6 - Okay. 17 out of 383 reviews
Rating 4 - Poor. 5 out of 383 reviews
Rating 2 - Terrible. 6 out of 383 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Jean

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Booked through Expedia for myself and my 17 year old daughter. Expedia require you to state child's age and yet hotel charged me nearly 300 euros extra. Both companies then continued to blame each other rather than recognise the inconvenience and extreme cost to a customer. Will not book through Expedia again or this hotel chain. Bad communication and I'm greatly out of pocket.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

LAURENT

Stayed 2 nights in Aug 2024

6/10 Okay

Adriana

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I would like to share some aspects of my and my husband's stay throughout our stay . When we arrived in front of the building, we were pleasantly surprised. A new building, beautiful on the outside as well as on the inside, with quite a few facilities. The reception served us with a glass of cold lemonade, which I found to be a very nice gesture. They handed us the keys, and we were eager to see the room. When we opened the door, a strong unpleasant smell was noticeable. We didn't pay much attention to this. It was something minor for us. The room seemed very spacious, with a rather beautiful view of the pool. However, I was unpleasantly surprised when I saw a lot of hair in the bathroom, both in the corners and on the towel, as well as a cockroach near the round drain in the bathroom. We didn't want to ruin our vacation, thinking that this could happen to anyone. We called the reception a few hours later because we needed an iron. They said they would send someone from housekeeping to bring it to us. I believe we waited about 40 minutes for someone to come and bring us what we needed. We wanted to take a shower, but the water pressure was very low, and the water was very hot. When we tried to adjust it to a normal temperature for showering, it either became too cold or too hot. We called the reception to tell them that it was impossible for us to take a shower, but unfortunately, nothing was resolved, leaving us to decide whether to take a shower or not with that water.
Stayed 5 nights in Aug 2024

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and even better service
A three night stay at this hotel and their service truly blew me away. Pro-active and extremely considerate. As an example, I arrived late on Thursday evening and even though I had missed dinner they offered to bring to my room some food. It consisted of a large and delicious salad, a charcuterie plate with cheese, bread rolls and fruit. Then on the day of my departure, as I was leaving very early they offered me an early breakfast. Their attention to service was impeccable. As for the room the bed was very comfortable and the cleanliness was 10 out of 10. Would highly recommend it.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alan

Well done to the Hipocampo Palace Spa
We have stayed at the Hipocampo Palace before, my wife and I enjoyed it so much we returned again this year.From the start to the end it was amazing. All the staff from Reception, restaurant and to the house keeping it was faultless.The only negative comment I have is to say 2 weeks went by so quickly, time flies when your having fun . Well done to all at hotel we shall return.
Stayed 14 nights in Jul 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained gardens and quality feel to receptions , bar area , rooms etc. Excellent choice for evening meal buffet and breakfast
Stayed 3 nights in Mar 2024

8/10 Good

Yvonne

Stayed 8 nights in Sep 2023

10/10 Excellent

B.van

Stayed 15 nights in Sep 2023

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Sep 2023

2/10 Terrible

Yaramis

Stayed 4 nights in Aug 2023

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Booked at short notice for 3 nights. Lovely hotel we were upgraded to a suite. Staff were very helpful and nothing was too much trouble. We only booked bed and breakfast. Breakfast was very good with lots of choice. Hotel grounds were in good condition. Despite being fully booked we had no trouble getting sun beds by the pool. Absolutely perfect short break and we will come back.
Stayed 3 nights in Aug 2023

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
More then what we expected!
Stayed 4 nights in Jul 2023

8/10 Good

Esther Maria

Stayed 2 nights in Jul 2023

10/10 Excellent

Harbinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jun 2023

10/10 Excellent

Danielle

Stayed 1 night in Apr 2023

10/10 Excellent

FIONA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and so friendly
Stayed 5 nights in Apr 2023

10/10 Excellent

Morten

Stayed 4 nights in Apr 2023

10/10 Excellent

Jesper

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Lærke

Stayed 3 nights in Apr 2023

8/10 Good

Louise

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location one street back from beach in a residential area. Excellent staff and breakfast. Fitness room a little limited; some dumbbells would be useful.
Stayed 2 nights in Apr 2023

8/10 Good

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars hotel in Cala Milor
A satisfactory 5 Stars hotel in the area, in terms of breakfast, cleanliness and staff. Staffs are always helpful. Good to stay again.
Stayed 4 nights in Feb 2023

10/10 Excellent

Sorin

Stayed 1 night in Feb 2023

8/10 Good

Vladislav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.

10/10 Excellent

ANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022