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Hipotels Hotel Don Juan

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hipotels Hotel Don Juan

On the beach, beach towels
Snack bar
Snack bar
Outdoor pool, pool loungers
Spa

Reviews

8.4 out of 10

Very good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool

Explore the area

Map
Paseo D'en Joan Llinas, s/n, Cala Millor, Sant Llorenc des Cardassar, Mallorca, 7560
  • Cala Millor Beach
    3 min walk
  • Fantasy Park
    9 min walk
  • Punta de N'Amer
    18 min walk

Room options

View all photos for Double Room, Pool View (2 adults + 1 child)

Desk, iron/ironing board, bed sheets

Double Room, Pool View (2 adults + 1 child)

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Pool View (3 adults)

Desk, iron/ironing board, bed sheets

Double Room, Pool View (3 adults)

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double room, pool view (1 adult + 2 child)

Desk, iron/ironing board, bed sheets

Double room, pool view (1 adult + 2 child)

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Pool View (1 Adult)

Desk, iron/ironing board, bed sheets

Double Room, Pool View (1 Adult)

  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double room, sea view (1 adult + 2 child)

Desk, iron/ironing board, bed sheets

Double room, sea view (1 adult + 2 child)

  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Select Sea View

Desk, iron/ironing board, bed sheets

Double Select Sea View

  • Sea view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Sofa Bed

View all photos for Double Room, Pool View

Desk, iron/ironing board, bed sheets

Double Room, Pool View

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Select Sea View (1 Adult + 1 child)

Desk, iron/ironing board, bed sheets

Double Select Sea View (1 Adult + 1 child)

  • Ocean view
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Pool view suite

Desk, iron/ironing board, bed sheets

Pool view suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use, Sea View

Desk, iron/ironing board, bed sheets

Double Room Single Use, Sea View

  • Sea view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Select Sea View (1 Adult)

Desk, iron/ironing board, bed sheets

Double Select Sea View (1 Adult)

  • Sea view
  • Sleeps 1
  • 2 Single Beds OR 1 Double Sofa Bed

View all photos for Pool view suite (3 Adults)

Desk, iron/ironing board, bed sheets

Pool view suite (3 Adults)

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Select Sea View (2 adults + 1 child)

Desk, iron/ironing board, bed sheets

Double Select Sea View (2 adults + 1 child)

  • Ocean view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room Single Use, Sea View (1 adults + 1 child)

Desk, iron/ironing board, bed sheets

Double Room Single Use, Sea View (1 adults + 1 child)

  • Sea view
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Select Sea View (3 Adults)

Desk, iron/ironing board, bed sheets

Double Select Sea View (3 Adults)

  • Ocean view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Sea View

Desk, iron/ironing board, bed sheets

Double Room, Sea View

  • 20 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Sofa Bed

View all photos for Double Select Sea View (1 Adult + 2 Children)

Desk, iron/ironing board, bed sheets

Double Select Sea View (1 Adult + 2 Children)

  • Ocean view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Sea View (2 adults + 1 child)

Desk, iron/ironing board, bed sheets

Double Room, Sea View (2 adults + 1 child)

  • 20 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Pool View (1 adults + 1 child)

Desk, iron/ironing board, bed sheets

Double Room, Pool View (1 adults + 1 child)

  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room, Sea View (3 adults)

Desk, iron/ironing board, bed sheets

Double Room, Sea View (3 adults)

  • 20 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Pool view suite (2 Adults + 1 Child)

Desk, iron/ironing board, bed sheets

Pool view suite (2 Adults + 1 Child)

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

About this property

Hipotels Hotel Don Juan

Beachfront hotel with relaxing spa services
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli and a children's pool.
Hipotels Hotel Don Juan offers 126 accommodations with a hairdryer and free toiletries. Rooms open to balconies. Flat-screen televisions come with satellite channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hipotels Hotel Don Juan, you're just a quick walk from Cala Millor Beach. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free Wi-Fi in some public areas
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 3-minute walk from Cala Millor Beach and 9 minutes on foot from Fantasy Park
Some rates at Hipotels Hotel Don Juan are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hipotels Hotel Don Juan offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, an arcade/games room, and multilingual staff are also featured at the family-friendly Hipotels Hotel Don Juan.

This 3-star Sant Llorenc des Cardassar hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.
On-site venue – This restaurant specialises in Mediterranean cuisine.

All-inclusive details

All-inclusive room rates at Hipotels Hotel Don Juan are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12.25 for adults and EUR 6 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 8 floors
  • Built in 1964
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 27 March and 30 March.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12.25 for adults and from EUR 6 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hipotels Don Juan
Hipotels Don Juan Sant Llorenc des Cardassar
Hipotels Hotel Don Juan
Hipotels Hotel Don Juan Sant Llorenc des Cardassar
Hotel Hipotels Don Juan
Hipotels Hotel Don Juan Hotel
Hipotels Hotel Don Juan Sant Llorenc des Cardassar
Hipotels Hotel Don Juan Hotel Sant Llorenc des Cardassar

Hipotels Hotel Don Juan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 45 out of 122 reviews" "
Rating 8 - Good. 56 out of 122 reviews" "
Rating 6 - Okay. 15 out of 122 reviews" "
Rating 4 - Poor. 4 out of 122 reviews" "
Rating 2 - Terrible. 2 out of 122 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Una

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good value
Stayed 1 night in May 2024

6/10 Okay

Vivian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location is excellent, right on the beach! Hotel is clean. The staff at front desk were very helpful. However, the staff (short blond women and the tall/skinny guy) in the dinning room were in the combat mode rather in the service mode. We brought the breakfast and dinner package via Expedia, but no one mentioned to us any drink wasn’t part of the package although it’s the buffet. They neither presented the list of the drinks nor asked English speaking staff for help, instead speaking Spanish so loudly in the dinning room and I was literally asked if we had money, in English. NOT ACCEPTABLE. To put things in perspective, since we don’t drink, the cost for the drinks were about 5 Euro, like the cost to one ice cream. This were on for 3 dinners out 5. They need to be retrained. Clearly, there was a language barrier, but more importantly it was the attitude, as we travel around the world, language barrier becomes much less issue nowadays.
Stayed 5 nights in May 2024

6/10 Okay

carl

Travelled with family
Liked: Cleanliness
Poor view
We paid extra for the sea view, but ended up with a very restricted view on the 1st floor. In my opinion the should not charge extra for such a poor view
Stayed 3 nights in Apr 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

MANUEL

Stayed 3 nights in Jun 2023

10/10 Excellent

Iudit-Hajnal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

10/10 Excellent

Katharina, Cardiff

Stayed 3 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice view, rooms lack certain amenities
There is no mini fridge in the room and the beds were on wheels which meant the beds moved constantly. However the seaview was great.
Stayed 6 nights in Aug 2021

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st time Mallorca - very good
The hotel is very nice and clean. The staff was helpful and friendly and in particular the restaurant staff was very nice. We would def stay here again.
Stayed 9 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I was very disappointed with the poor treatment we were given from some of the hotel staff. The air conditioner in our room was not working when we arrived and they wanted us to stay overnight in this hot room after traveling 10 hours. They refused to give us another room. Eventually, it was fixed in a short time. Our bed sheets were not changed throughout our stay (7 days). I purchased my own. They did not provide soap or shampoo. The room was not swept nor vacuumed. The safe did not work. It’s a no frills hotel. If you wanted an iron or a pool towel you had to pay for it. The floor light outside our room did not work. You had to walk in the dark to the elevator. We pointed these things and nothing was done. I didn’t want to ruin my vacation, so I said nothing more. The hotel is right across the street, which was a plus. I do not recommend this hotel. Stay at your own risk.
Stayed 7 nights in Jul 2021

10/10 Excellent

Iudit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good 3* hotel, better than some 4* hotels I had previously stayed in. Delicious food and great variety, with a huge buffet of sweets and deserts. Very clean hotel, friendly and helpful staff. Great localisation (we had a sea view room on the 4th floor, and a breathtaking view towards the sea). Very comfortable beds (the mattresses seemed new). Air conditioning working very well, despite the hot weather outside. I would definitely recommend it.
Stayed 7 nights in Aug 2019

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended 3* hotel
Pleasant stay, well appointed hotel. Spotlessly clean. Efficient check in and departure. Lack of English TV channels the only real negative.
Stayed 4 nights in Apr 2019

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
German resort - lovely hotel but be prepared..
Hotel and staff were lovely, definitely had a 3star feel with old fashioned security boxes, no kettles in rooms, no fridge and all inclusive very limited beyond the restaurant. Pool closed till 10am so no early swims. Then closed by 6pm !!! All the staff were lovely but a little surprised that two English people had checked in. This is a predominately a hotel for German tourists and whilst all were friendly it did mean every sunbed had a towel on it even when they went to the beach all day! I think this also influenced the catering as every meal was based around meat/sausage some fish but vegetarian dishes were limited to plan pasta with take you luck sauce and salads ! The hotel does have rules about footballs in the pool and bed saving but nothing was done to inforce this. Shame as having to get up every morning before 7am to join the I need a sunbed rush is ridiculous and exhausting!
Stayed 5 nights in Jun 2018

6/10 Okay

José, orlando

Liked: Cleanliness, room comfort
Close the beach nice buffet breakfast
Terrible if you drive. no valet park and you park 3 blocks from hotel !! To take your luggage very inconvenient because you stay in a non parking area and one way street !!
Stayed 1 night in Jun 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spotless, beautifully appointed. Gorgeous shower. Make sure you include the breakfast buffet in your reservation as local restaurants don't open until 10am. I'd return in a heartbeat.
Stayed 3 nights in Sep 2017

8/10 Good

L, uk

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location on the beach front
This was the best 3 star I've stayed in. The staff were excellent and all rooms seem to have a sea view. The hotel was mostly full of old German couples with very few families which was great as it meant it was easy to obtain a sun lounger by the pool even at 11am! We would definitely return in the future.
Stayed 5 nights in Aug 2017

8/10 Good

Neil, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant position next to the beach and right in
The hotel was great however be prepared to be amongst a very small minority of British guests. The food was very good although once again it is prepared with the majority German guests in mind.
Stayed 7 nights in Jun 2017

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach front and centre of shopping area
Everything perfect for a short spring break, the only dissapointment was numerous dishes were not labeled or vegetarian options pointed out.

10/10 Excellent

Graham, newcastle, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super service
Excellent service friendly staff food excellent selection very German hotel good location for resort

8/10 Good

Anne, Raleigh, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Cala Millor!
The Hotel Don Juan had a fabulous breakfast and excellent location. When we first arrived we thought the room felt a bit empty with the bare floors, but it made sense after all the sand we brought in from being on the beach each day. Our room had a beautiful view of the Mediterranean. The staff was very helpful, especially with our late night arrival. Our greeter walked out onto the street to make sure we parked in a legal spot (and my husband said he even parallel parked our car in the tight spot for us :-)). We had a great stay and would be happy to recommend this hotel to other travellers.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Moved to this hotel after a poor experience at another hotel and had a lovely stay. It's a family hotel..you get the typical 'towels reserving sunbed' crowd, but thankfully there was always enough spare. Friendly and helpful staff

10/10 Excellent

Mackenzie, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5-stars!!
This hotel was absolutely outstanding! I would certain not call it a 3 star hotel, because it felt like a 4 star hotel. The food, staff, and room were fantastic. I could not be happier with my stay at this wonderful hotel. I would highly recommend it to anyone!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tracey, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel, friendly staff
very enjoyable stay, friendly, caters for a lot of German holiday makers but was fine with us. No problems at all.Pool is unheated and very cold especially in April. lol managed to get in once !!! Reception staff extremely helpful giving us advice on places to visit, maps bus routes times fares etc. Food was excellent we were all inclusive. Had a lovely sea view room.

10/10 Excellent

Basel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in a great location
We stayed here for 4 nights, the hotel is super clean in a great location right in the middle of Cala millor and I would definitely give it more than 3 stars. we stayed all inclusive, the food was good and have a great variety everyday. the staff is very helpful and I would highly recommend it.