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Cardedeu Hotel

3.0 star property

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Photo gallery for Cardedeu Hotel

3 outdoor pools, pool umbrellas, pool loungers
3 restaurants, breakfast served
Suite | Desk, laptop workspace, free WiFi, bed sheets
LakeFront Double | Desk, laptop workspace, free WiFi, bed sheets
Container Room Lake View 1 Queen Bed | Desk, laptop workspace, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Breakfast available
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
La Bendicion, Cardedeu, El Congo, Santa Ana Department
  • Lake Coatepeque
    ‪4 min drive‬
  • Cerro Verde National Park
    ‪11 min drive‬
  • Metrocentro Santa Ana
    ‪19 min drive‬

Room options

View all photos for Container Room Lake View 1 Queen Bed

Container Room Lake View 1 Queen Bed | Desk, laptop workspace, free WiFi, bed sheets

Container Room Lake View 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Lake View King

Lake View King | Desk, laptop workspace, free WiFi, bed sheets

Lake View King

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for LakeFront Double

LakeFront Double | Desk, laptop workspace, free WiFi, bed sheets

LakeFront Double

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for LakeFront King

LakeFront King | Desk, laptop workspace, free WiFi, bed sheets

LakeFront King

  • Lake view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Suite

Suite | Desk, laptop workspace, free WiFi, bed sheets

Suite

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden View King

Garden View King | Desk, laptop workspace, free WiFi, bed sheets

Garden View King

  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Cardedeu Residence

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (188)
The price is CHF 174
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Cardedeu Residence

About this property

Cardedeu Hotel

Beachfront, with 3 outdoor pools
Spend the day playing on Cardedeu Hotel's private sand beach then return to dine at one of the hotel's 3 restaurants. Change of towels is available on request
Cardedeu Hotel offers 39 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to balconies or patios. 55-inch Smart televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, bidets and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Cardedeu Hotel. During your stay, you'll be close to Lake Coatepeque. Enjoy features like free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and wedding services
  • On-site recreation includes a private beach and a playground
  • Just a 4-minute drive from Lake Coatepeque and 11 minutes from Cerro Verde National Park
  • Airport shuttle service available for a fee
A private beach is featured. Cardedeu Hotel offers its guests 3 outdoor swimming pools. There are 3 restaurants on site. WiFi is free in public spaces.

Event space at this hotel measures 127 square feet (12 square metres) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Cardedeu Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Cardedeu Hotel was completed in November 2022.

Smoking is allowed in designated areas at this 3-star El Congo hotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:30 AM to 10:00 AM.
Pampa Coatepeque – On-site steakhouse. Guests can enjoy al fresco dining (weather permitting).
Cardedeu Bistró – This poolside bistro serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Azul Bistró – This beach bistro serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free secured self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: USD 7 to 9 per person
  • 3 restaurants
  • Couples/private dining

Restaurants on site

  • Azul Bistró
  • Cardedeu Bistró
  • Pampa Coatepeque

Things to do

  • 3 outdoor pools
  • Paddleboard
  • Playground
  • Water sports equipment

Family friendly

  • 3 outdoor pools
  • Playground

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 127 square feet of conference space

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On a lake
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Cardedeu Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 7 to 9 per person
  • Airport shuttle fee: USD 160.00 per vehicle (return, maximum occupancy 6)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cardedeu Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Cardedeu Hotel Hotel
Cardedeu Hotel El Congo
Cardedeu Hotel Hotel El Congo

Cardedeu Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 152 out of 278 reviews
Rating 8 - Good. 60 out of 278 reviews
Rating 6 - Okay. 33 out of 278 reviews
Rating 4 - Poor. 17 out of 278 reviews
Rating 2 - Terrible. 16 out of 278 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hermelinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

gabriella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property- the view from our room was breathtaking- the bistro at the lakeside hotel had limited food options but tasty. For more options just drive or hop on free transportation to their hillside hotel where they have a fun eco experience that my family enjoyed- mini zip line, treetop walks and a fun slide- Emilio who works there was great!
Stayed 1 night in Nov 2024

10/10 Excellent

MARLON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

6/10 Okay

Pedro, greenlawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a bit more attention in maintenance
Stayed 1 night in Nov 2024

10/10 Excellent

Yesenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just loved everything and very convenient . Helpful staff wifi laundry available and very very clean great view. Will be back again .
Stayed 1 night in Nov 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, room comfort
Was nice, beautiful view of the lake.
Stayed 1 night in Nov 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean, safe
Stayed 3 nights in Nov 2024

10/10 Excellent

Claudia, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, food was delicious and the staff were very friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Just the view of the lake it self, deserves all the stars. The hotel is very modern and beautiful. I would’ve liked for breakfast to be included since its on the pricey side.
Stayed 1 night in Nov 2024

8/10 Good

July

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Oct 2024

10/10 Excellent

Walter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Amazing views!
Stayed 1 night in Nov 2024

10/10 Excellent

Olinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Sylvia

Travelled with family, Travelled with group
Disliked: Amenities
The hotel has a lot of potential, but it seems to fall short in several aspects. For starters, the food is not all that good and there no other restaurants in walking distance. And on our first night there, we were left without any hot water in our room. The hotel itself seems like some things were made cheaply or left somewhat incomplete or weren't thought out. The pool outside our room had no steps to get in our out of—a bit hard with a not-so-agile mother. That being said, the views are amazing.
Stayed 3 nights in Oct 2024

10/10 Excellent

JOSE

Stayed 1 night in Sep 2024

2/10 Terrible

Rosa

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Where to start! First of you have to pay to get one point from top to bottom to be transported in golf club $ 15.00 each way. Secondly no telphone inside the contact anyone or front desk or housekeeper. Their was no elevator only climbing the rocks path for your luggage. Did not offer free breakfast as stated. When you open the sliding doors to step out the patio it reeks of water of the ac. I told the front desk they said that was new news and they would have Maintenace check it out. 3 days past.

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had mixed feelings about staying here after booking this property based on varied reviews. What is hard to tell from the Orbitz listing is This is actually two properties - it is a large resort. The photos you see in Orbitz are the Lakeside accommodations, with the main resort up on the hill. This was not obvious to us as we were driving and the directions take you to the Lakeside hotel however, once we were checked in in the larger resort, we were able to walk around and go between both locations. the accommodations were wonderful, although a bit noisy. You could hear everything in the hallway at night due to the concrete floor and thin doors. We went down to the pool by the Lakeside, which was really nice and gives a wonderful view of the lake. We only spent one night and we’re not able to partake in any of the activities there, but definitely a beautiful property.
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandra

Travelled with partner
Liked: Amenities, property conditions & facilities
What a beautiful location, with the best view of the lake! So quiet and peaceful. Sooo relaxing. I can’t wait to come back.
Stayed 1 night in Oct 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel, buena localización y el personal muy atento
Stayed 1 night in Sep 2024

8/10 Good

Marybeth, Fort Lauderdale

Liked: Staff & service
Disliked: Cleanliness
I booked this hotel expecting a comfortable and enjoyable stay, but unfortunately, my experience has been quite the opposite. I feel that I have been misled by the hotel's positive reviews and am extremely disappointed with the current state of the property.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice, Staff was very nice, the paid amenities were also much better than the ones offered in town. Only thing bad was the mattress, it was very hard.
Stayed 1 night in Sep 2024

8/10 Good

Yobani

Liked: Cleanliness, staff & service, property conditions & facilities
The view to the lake is amazing .
Stayed 4 nights in Sep 2024

10/10 Excellent

Maide

Stayed 2 nights in Aug 2024

8/10 Good

Elia

Liked: Staff & service
I stayed at the Suite and ofcourse the view is excellent. I can only say that the room needs maintenance. I think the blind curtains need to be changed. Some of them have holes, others ripped. Bathroom closets have mold. There is allways a weird smell. For the price it should atleast include a breakfast. The pool is ok, it's private so it was good. Over all I think they should consider changing some things in the room, like I said the view is amazing
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay , enjoyed every minute we stayed.
Stayed 1 night in Aug 2024