MainStay Suites John Wayne Airport by Choice Hotels

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites John Wayne Airport by Choice Hotels

Property amenity
Outdoor pool
Suite, 1 King Bed, Non Smoking, Pool View | 1 bedroom, in-room safe, desk, iron/ironing board
Lobby
1 bedroom, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10

Very good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Parking included
    Parking included

Explore the area

Map
2701 Hotel Terrace, Santa Ana, CA, 92705
  • South Coast Plaza
    5 min drive
  • Santa Ana Zoo
    5 min drive
  • Segerstrom Center for the Arts
    5 min drive
  • Orange County, CA (SNA-John Wayne)
    4 min drive

Room options

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking, Pool View

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About this property

MainStay Suites John Wayne Airport by Choice Hotels

Hotel in Santa Ana with free breakfast and free airport shuttle
An outdoor pool, a fitness centre and Access to hot tub are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Weekly housekeeping is available.
MainStay Suites John Wayne Airport by Choice Hotels offers 176 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with queen sofa beds. Flat-screen televisions come with premium cable channels. Kitchenettes offer fridges, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Santa Ana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a weekly basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
The free breakfast at MainStay Suites John Wayne Airport by Choice Hotels gets good marks from our customers. During your stay, you'll be close to South Coast Plaza. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a gift shop, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from South Coast Plaza and 10 minutes from Honda Center
  • Free airport shuttle service
MainStay Suites John Wayne Airport by Choice Hotels offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. Free breakfast is served daily. A roundtrip airport shuttle is free during limited hours. The business-friendly MainStay Suites John Wayne Airport by Choice Hotels also features gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Santa Ana hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Family friendly

  • Free cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

CW Suites Hotel John Wayne Airport Santa Ana
Country Inn Radisson John Wayne Airport CA Santa Ana
CW Suites John Wayne Airport Santa Ana
CW Suites John Wayne Airport
Country Inn Radisson John Wayne Airport CA
Country Radisson John Wayne Airport CA Santa Ana
Country Radisson John Wayne Airport CA
Quality Suites John Wayne Airport Hotel Santa Ana
Quality Inn Santa Ana
CW Suites Hotel John Wayne Airport
Country Inn Suites By Carlson John Wayne Airport CA
Quality Suites John Wayne ta
MainStay Suites Orange County John Wayne Airport
Country Inn Suites by Radisson John Wayne Airport CA

MainStay Suites John Wayne Airport by Choice Hotels Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 498 out of 1063 reviews" "
Rating 8 - Good. 243 out of 1063 reviews" "
Rating 6 - Okay. 159 out of 1063 reviews" "
Rating 4 - Poor. 89 out of 1063 reviews" "
Rating 2 - Terrible. 74 out of 1063 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was excellent besides the ants in the room!! It was too many hundreds of them even on the bed!!
Stayed 2 nights in Aug 2024

6/10 Okay

Waley

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Andrew

Business traveller
Disliked: Staff & service
It was ok but no room service when I specifically asked the front desk for it before I left for the day. They went in the room and just replaced the soiled towels and did not service the room as requested.
Stayed 2 nights in Aug 2024

6/10 Okay

Shanleigh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 3 nights in Aug 2024

8/10 Good

Roberto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the room the pool and the breakfast, but they gave us a room with no view to the garden. The door was in front of a wall for the elevator.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Location was good. Property definitely ould use a good cleaning and TLC. There was still feces smeared on the outside of toilet Requested twice to get it cleaned and also had to go to front desk and ask again. They couldn't move our room as they were booked. Staff at front desk didnt seem to enthused to be working there, did the bare basics to earn their pay Guest satisfaction was definitely not a priority. Would not recommend this place. Perk is you get breakfast included but its very basic and not much flavor. For what hotel charges they could be doing way better!
Stayed 4 nights in Jul 2024

10/10 Excellent

paul

Stayed 1 night in Aug 2024

8/10 Good

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for a Nice Stay!
The afternoon that I checked in, the desk person (young man) that helped was very helpful answering questions, including directions. The breakfast person was friendly, cooked/served great food and was a highlight to my trip. So nice to start my day. The parking situation could be better. Jets in hot tub need to be repaired. Overall, nice stay.
Stayed 1 night in Aug 2024

4/10 Poor

Madsen

Disliked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Armando at the front desk was awesome. Very friendly. The ladies in the breakfast area were very nice as well.
Stayed 2 nights in Aug 2024

8/10 Good

Elena, ROCKLIN

Stayed 4 nights in May 2024

8/10 Good

Zandra

Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Susana, Tustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

MynaLee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Julissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment. We got there.We were not greeted well to getting our rooms.It smelled and was it was humid. When I walked into the bathrooms, there was hair all over the tub and the walls.So i'm guessing they were not cleaned before we went in. There was also no light in the entrance.It's so we only had lights where the beds were.
Stayed 5 nights in Jul 2024

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

WILLIAM, MIAMI

Stayed 1 night in Aug 2024

8/10 Good

Richard, Waxhaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was recently renovated, clean and comfortable. The door to the room needed weather stripping, as there was a significant gap at the bottom. Other than that all was well.
Stayed 4 nights in Jun 2024

4/10 Poor

Diane

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Our entire reason for choosing this hotel was because we needed a kitchen for our week-long stay, planning to cook most of our meals. The Mainstay and Expedia websites advertise "in room kitchen". There was a fridge, microwave & sink - the same as any other hotel. Critically, no oven, no stove. While there were cupboards - they were completely empty. Oddly there were no kitchen basics - no mixing bowls, spatulas, dish soap, dish towels or paper towels - nor were they available - at all. Upon request we were able to get a hot plate, a few saucepans, dinner plates, cereal bowls, a dull knife, silverware and glasses.
Stayed 6 nights in Jul 2024

10/10 Excellent

Susan

Stayed 1 night in Jun 2024

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Stayed 2 nights in Jul 2024

8/10 Good

Bruce

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024