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Best Western Plus Pepper Tree Inn

3.0 star property

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Photo gallery for Best Western Plus Pepper Tree Inn

Beach
Standard Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
Aerial view
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Pet-friendly
  • Gym

Explore the area

Map
3850 State St, Santa Barbara, CA, 93105
  • Upper State Street
    ‪1 min walk‬
  • Mission Santa Barbara
    ‪5 min drive‬
  • Santa Barbara County Courthouse
    ‪6 min drive‬
  • Santa Barbara, CA (SBA-Santa Barbara Municipal)
    ‪8 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Queen sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Pepper Tree Inn

Hotel in Santa Barbara with 2 outdoor pools and fitness centre
This hotel features 2 outdoor pools, a fitness centre and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Best Western Plus Pepper Tree Inn offers 68 accommodations, which are accessible via exterior corridors and feature DVD players and a safe. Rooms open to balconies. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and complimentary newspapers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Best Western Plus Pepper Tree Inn. During your stay, you're just a quick walk from Upper State Street. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the family restaurant
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the pool
  • 7 minutes by car from Santa Barbara Harbor and 7 minutes from Stearns Wharf
  • Dogs welcome for a fee
Best Western Plus Pepper Tree Inn offers its guests 2 outdoor swimming pools and a fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Best Western Plus Pepper Tree Inn. Self parking is free.

Smoking is allowed in designated areas at this 3-star Santa Barbara hotel.

Treehouse Restaurant – This family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Restaurants on site

  • Treehouse Restaurant

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • DVD player
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation (varies based on length of stay), plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Pepper
Best Western Pepper Inn
Best Western Pepper Tree
Best Western Pepper Tree Inn
Best Western Plus Pepper
Best Western Plus Pepper Tree
Best Western Plus Pepper Tree Inn
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Hotel Santa Barbara
Plus Pepper Tree Santa Barbara
Best Western Plus Pepper Tree Inn Hotel
Best Western Plus Pepper Tree Inn Santa Barbara
Best Western Plus Pepper Tree Inn Hotel Santa Barbara

Best Western Plus Pepper Tree Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 437 out of 1003 reviews
Rating 8 - Good. 276 out of 1003 reviews
Rating 6 - Okay. 152 out of 1003 reviews
Rating 4 - Poor. 79 out of 1003 reviews
Rating 2 - Terrible. 59 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

ann

Met all my needs
Stayed 1 night in Feb 2025

8/10 Good

Toni

Liked: Cleanliness, staff & service
Very enjoyable location and pretty hotel.
Stayed 1 night in Feb 2025

8/10 Good

Jose A

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Overall good stay.
Stayed 1 night in Feb 2025

2/10 Terrible

Jeffrey

Travelled with pets, Travelled with partner
Disliked: Staff & service
There was a serious security and safety issue during our recent stay. Their WiFi was down so they couldn’t give us our own key to open our room. We had to ask the front desk to open the door for us whenever we wanted to get back into the room. When we requested our room to be unlocked at the front desk, the door was opened before we even had a chance to park on Saturday evening. As we approached, we saw an unidentified individual—a young Asian boy—leaving our room. Additionally, our dog ran outside, and no staff members attempted to stop him. We had to rush out of our car to retrieve him, which was both stressful and dangerous. This incident raises several serious concerns: * We had no way of knowing whether someone entered our room before we arrived. * Regardless of any system issues, it is completely unacceptable and unsafe to unlock a guest’s room without verifying their identity. * If pets are allowed at this hotel, there should be additional precautions in place to prevent incidents like this. We are deeply disappointed by this lack of security. When we brought this to the start members attention, we were told to wait to speak to a manager on Monday. When we tried to speak to the manager on Monday they said they still weren’t at the property and there were no actions taken to address our concerns. Needless to say, we will not be staying here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gary

Stayed 1 night in Feb 2025

10/10 Excellent

lucy

Stayed 1 night in Jan 2025

8/10 Good

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Brian

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Unable to reach front desk when call was disconnected tried several times. No key wifi down had to find someone to get into room each time. No receipt at front desk, said would rec still don’t have . Bad over all ! Very disappointed.
Stayed 1 night in Feb 2025

6/10 Okay

Angelo

Stayed 2 nights in Feb 2025

10/10 Excellent

JOHN, RIDGECREST

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Ramiro

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and spacious rooms for the price. Water pressure in the shower could of been better though and the agent in the morning was kind of rude, but the agent that checked us in later was amazing. Other than that I'd stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Santa Barbara

Wonderful place to stay! Quiet, comfy and conveniently located! Easy to find, amazing parking! Easiest check in I have ever had! Loved it!
Stayed 1 night in Feb 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing and we really enjoyed our stay here.
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
The hotel worked for what we needed. While the parking was convenient and the room was clean, the location of the room was quite different on the second floor.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lidia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the rooms and view of the yard and that they allowed dogs
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Hazel, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Very dog friendly on the first level. Natural grass - our dog loved it.
Stayed 1 night in Jan 2025

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh remodel with nice furniture and finishes. Great selection of restaurants across the street.
Stayed 1 night in Jan 2025

6/10 Okay

Fermin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Colton

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

2/10 Terrible

Diane

Stayed 1 night in Jan 2025

8/10 Good

Emma

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is currently being refurbished it does have two pools one was closed but the other was open. The coffee in room is truly horrible so if you are staying long term get some kcups. Also the coffee in the lobby did not work the whole time I was there.
Stayed 7 nights in Jan 2025