I think I’ve written one negative review in years of renting from online sites like VRBO. But I could not stay silent after this experience The photos make this property look much more modern than it actually is. In fact, it is quite dated. Moreover, upon arrival, we found one ceiling fan and light that didn’t work and one ceiling fan light that didn’t work. In one bedroom, there was a lot of sand on the floor, and even on the bed upon arrival, and this supposedly was after the house had been cleaned for a new guest. The lighting in the main living area is sub optimal. There is a little table desk area with a light in the corner and then a chair with a light over it in another corner, but there is no overhead lighting which makes the room very difficult to use. But the biggest problem is when we called multiple times to the realtor to discuss the issues with the ceiling fans and cleanliness we never received a call back . This would be fine if it occurred only once. However, we called three times, and upon departure, I sent an email and no call was ever returned, and no email has been answered The indifference and lack of customer service is simply unacceptable. No property is perfect and I would’ve been fine if the agent had been responsive to the slightest degree, but their failure to do so causes me to discourage anyone from being involved with them and their properties because you cannot trust that they will appropriately respond if you run into problems.