SureStay Plus by Best Western Santa Clara Silicon Valley

2.5 star property

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Photo gallery for SureStay Plus by Best Western Santa Clara Silicon Valley

In-room safe, iron/ironing board, free WiFi, bed sheets
Reception
Room amenity
In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
859 El Camino Real, Santa Clara, CA, 95050
  • Santa Clara University
    ‪8 min walk‬
  • PayPal Park
    ‪3 min drive‬
  • Winchester Mystery House
    ‪6 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

  • 26.00 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • 27.00 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 27.00 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

SureStay Plus by Best Western Santa Clara Silicon Valley

Hotel with free breakfast, a quick walk to Santa Clara University
Along with coffee/tea in a common area, this smoke-free hotel has a business centre and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, express check-out and a TV in a common area.
SureStay Plus by Best Western Santa Clara Silicon Valley offers 43 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Fridges and microwaves are provided. Bathrooms include baths or showers with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 49-inch LED televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at SureStay Plus by Best Western Santa Clara Silicon Valley. During your stay, you're just a quick walk from Santa Clara University. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a computer
  • 8 minutes by foot from Santa Clara University and a 3-minute drive from PayPal Park
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. SureStay Plus by Best Western Santa Clara Silicon Valley also features coffee/tea in common area, express check-out, and a front desk safe. Self parking is free.

This Santa Clara hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
Room service is available.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Inn Santa Clara
Mission Inn Santa Clara
Santa Clara Mission
Santa Clara Mission Inn
Days Inn Santa Clara Hotel Santa Clara
Mission Santa Clara
SureStay Plus Best Western Santa Clara Silicon Valley Motel
SureStay Plus Best Western Silicon Valley Motel
SureStay Plus Best Western Santa Clara Silicon Valley
SureStay Plus Best Western Silicon Valley
SureStay Plus by Best Western Santa Clara Silicon
SureStay Best Silicon Valley
SureStay Plus by Best Western Santa Clara Silicon Valley Hotel

SureStay Plus by Best Western Santa Clara Silicon Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 328 out of 1003 reviews
Rating 8 - Good. 377 out of 1003 reviews
Rating 6 - Okay. 182 out of 1003 reviews
Rating 4 - Poor. 75 out of 1003 reviews
Rating 2 - Terrible. 41 out of 1003 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Angela

Liked: Cleanliness, staff & service
Decent place. The first room had a water leak, so they gave us another room. The second room didn’t have all the towels but the hotel gave us more towels
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location, reasonable prices. My go to place to stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

Constance

Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good stay, but poor Customer Service
My stay was excellent, the room was nice and clean I felt safe and comfortable. Con: Customer service was poor all I know is the Man and the woman who worked on Saturday and Sunday was not friendly, they never spoke to us, they never told us their names, or where the ice machine was. He only said do you have reservations and here is the wifi pw and your room is over therr. For breakfast she never said hello, good morning or nothing, all the eggs had cheese, the cereal had nuts which I didn't know at the time and I do have a nut allergy. The food need labels for those who have a cheese and nut allergy and maybe make some eggs without cheese.
Stayed 2 nights in Nov 2024

6/10 Okay

Nina

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to business establishments. Our stay was okay. They had lots of space for parking. Room was clean and spacious. The only downside was the airconditioner was very loud and dusty, it kept us up all night. Thermostat was also not working well. I hope they get to upgrade their AC.
Stayed 1 night in Nov 2024

2/10 Terrible

Hudson

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very noisey and the shower door was broken
Stayed 1 night in Nov 2024

6/10 Okay

Janet

Travelled with family
Disliked: Amenities
last minute reservation. picked wrong Best Western since there was three hotels on same street. check in was easy. limited continental breakfast. what i didn’t like was small and crowded / limited parking area. cracked fiberglass shower floor. hair and mold in shower. then invasion of ants in bathroom area. ripped sheets put on bed.
Stayed 5 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 3 nights in Nov 2024

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice stay just limited to parking. I couldn’t move from the spot that i found when i first arrived, and there was no street parking. Alot of company trucks parked in double hotel parking as well. Besides that it was great!
Stayed 1 night in Oct 2024

8/10 Good

Julia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wheelchair accessible was perfect. Room size was perfect. Beds were perfect.
Stayed 1 night in Oct 2024

10/10 Excellent

BJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Leodan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Herem

Travelled with partner
Liked: Cleanliness, staff & service, amenities
They just need elevators for us who have bad knees. There were no more rooms on 1st floor so we had to haul our luggage and our legs were hurting.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Really loved that’s really close to everything
Stayed 3 nights in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Felicia

Stayed 3 nights in Sep 2024

8/10 Good

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a very comfortable stay, room was clean and plenty space with various restaurants close by.
Stayed 1 night in Oct 2024

2/10 Terrible

Khalid

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
It was really bad place like a motel and we paid $185 dollars for one night but even it didn’t worth for that amount and also it’s not safe place the front door is on the street anyone can get in. Overall it was really bad.
Stayed 1 night in Oct 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for it’s price.
Stayed 1 night in Oct 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Renesha

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Gabriel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Sep 2024

10/10 Excellent

Elaine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay here, rooms are clean. The only negative was house keeping knocking on the door hours before check out and waking us up
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Surprisingly quiet for its location. Walkable to Santa Clara university. Breakfast was very basic. Floors in the room were hard surface not carpet so that seemed very clean. Would stay again.
Stayed 4 nights in Sep 2024